B24 vs Zayda
B24
theb24.com
Zayda
zayda.ioSide by side
| Figure | B24 | Zayda |
|---|---|---|
| Price from | — | $24/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 3 | 4 |
| Spec score · Legal Intake Software | 7.4 (#14) | 7.8 (#10) |
| Integrations | The Multi-office plan lists custom integrations, while the Firm plan lists case-management handoff. | The integrations page lists 60 integrations, including lead sources, messaging, telephony, Google and Microsoft productivity tools, accounting products, AI providers, Zapier, REST API and webhooks. |
| Product | B24 provides AI intake for US law firms, answering case enquiries through WhatsApp and SMS. | Zayda describes itself as an AI sales CRM that responds to leads by email, WhatsApp, SMS and AI follow-up call, then updates the pipeline. |
| Support and onboarding | The Multi-office plan includes dedicated onboarding, and the site offers a 15-minute demo via WhatsApp. | The pricing page includes a dedicated onboarding specialist on Scale and SLA-backed support on Scale; the site also invites users to request personalized walkthroughs. |
Plans
In their own words
Zayda
Zayda is an AI sales CRM that responds to leads by email, WhatsApp, SMS, and AI follow-up calls, then updates the pipeline. Its pipeline tools include custom stages, multiple team pipelines, task management, and automated workflows across stage changes. Users can import and export spreadsheets, create forms, receive real-time alerts, and capture contacts automatically from Gmail. Communication options include telephony, linked email, mass email, WhatsApp, and virtual meeting integrations. Dashboards report sales and revenue performance. The integrations page lists 60 connections across lead sources, messaging, productivity, accounting, and AI tools, along with Zapier, REST API, and webhooks. Zayda is available on the web and through iOS and Android apps. The Free plan is limited to one user, one pipeline, and 250 records, and excludes AI follow-up calls and team pipelines and roles. Growth costs $24 a month per user and includes unlimited pipelines, 10,000 records, and 25 automations. The Scale plan includes an open API, custom integrations, onboarding specialist, and SLA-backed support.