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B24
theb24.com
Spec sheet
- Product
- B24 provides AI intake for US law firms, answering case enquiries through WhatsApp and SMS.Read 3 Oct 2026 · theb24.com
- Audience
- The product is presented for US law firms, with plans for solo attorneys, firms with intake teams, and multi-office firms.Read 3 Oct 2026 · theb24.com
- Integrations
- The Multi-office plan lists custom integrations, while the Firm plan lists case-management handoff.Read 3 Oct 2026 · theb24.com
- Channels
- The site lists WhatsApp, SMS and web chat as client contact channels.Read 3 Oct 2026 · theb24.com
- Follow-up
- The site says B24 follows up with prospective clients who go quiet.Read 3 Oct 2026 · theb24.com
- Intake
- B24 gathers matter details, asks firm-defined intake and conflict questions, and routes matters to an attorney.Read 3 Oct 2026 · theb24.com
- Languages
- B24 responds in the language a client uses and can follow language changes within a conversation.Read 3 Oct 2026 · theb24.com
- Legal advice
- B24 answers from a library written and approved by the firm, does not provide legal advice, and escalates questions outside that library to a human.Read 3 Oct 2026 · theb24.com
- Pricing
- Pricing is custom and depends on practice areas, volume, and number of offices; the site directs firms to a call for a price.Read 3 Oct 2026 · theb24.com
- Response time
- The site says B24 answers enquiries in about eight seconds, around the clock.Read 3 Oct 2026 · theb24.com
- Safety controls
- During the first two weeks in Shadow Mode, replies are drafts requiring firm approval before they are sent.Read 3 Oct 2026 · theb24.com
- Scheduling
- B24 books consultations against available calendar slots and sends confirmations and reminders.Read 3 Oct 2026 · theb24.com
- Support and onboarding
- The Multi-office plan includes dedicated onboarding, and the site offers a 15-minute demo via WhatsApp.Read 3 Oct 2026 · theb24.com
- Trust claim
- The site identifies B24 as an Official Meta Tech Partner.Read 3 Oct 2026 · theb24.com
Plans and prices
Firm Priced on request Custom Everything in Solo · Unlimited practice areas · Routing by case type and attorney · Automated follow-up sequences · Case-management handoff · Approved-answer library · Intake reporting Read 3 Oct 2026 · theb24.com
Multi-office Priced on request Custom Everything in Firm · Multiple numbers and locations · Per-office rules and calendars · Referral and co-counsel routing · Custom integrations · Dedicated onboarding Read 3 Oct 2026 · theb24.com
Solo Priced on request Custom WhatsApp + SMS intake · One practice area · Qualification and conflict questions · Consult booking on one calendar · Replies in every language · Two weeks in Shadow Mode Read 3 Oct 2026 · theb24.com
Where Specifiction places it
- Legal Intake Software#14 of 257.4
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