Esqase From $49/mo 9.0 Visit CaseGen
casegen.ai
What it is
CaseGen is a web-based AI receptionist and intake platform made for law firms and attorneys. Its agents answer inbound calls around the clock, filter unwanted calls, handle new leads, existing clients and third parties, and route selected high-value leads for live transfer. The system supports intake workflows, prospect follow-up, case-detail collection, appointment booking, and text requests for case photos and documents. For personal-injury matters, Maya tracks medical treatment, and an agent can contact providers about treatment status. Call records include analytics, summaries, real-time transcripts and playback. CaseGen lists integrations with Filevine, Clio, Zapier, Google Sheets, Calendly, LawPay, PracticePanther, Smokeball and MyCase. Firms can forward calls from Vonage, RingCentral or another phone system to an assigned CaseGen number. Pricing is customized to call volume, billed per call month to month, with an implementation fee. CaseGen says it does not provide legal advice or guarantee business outcomes.
Spec sheet
- Product
- CaseGen is an AI receptionist and intake platform built for law firms, handling calls and intake workflows 24/7.Read 3 Oct 2026 · casegen.ai
- Intended users
- CaseGen says it is built exclusively for law firms and attorneys and is not a lead-generation company.Read 3 Oct 2026 · casegen.ai
- Integrations
- The company lists integrations including Filevine, Clio, Zapier, Google Sheets, Calendly, LawPay, PracticePanther, Smokeball, and MyCase.Read 3 Oct 2026 · casegen.ai
- Headquarters
- Irvine, California, United StatesRead 28 Sep 2026 · casegen.ai
- 24/7 receptionist
- Its AI agent answers inbound calls, filters unwanted calls, completes intakes, and handles existing client calls around the clock.Read 3 Oct 2026 · casegen.ai
- Call handling
- CaseGen answers and routes calls from new leads, existing clients, and third parties, and can flag high-value leads for live transfer.Read 3 Oct 2026 · casegen.ai
- Call records
- The platform provides call analytics, case summaries, real-time transcripts, and call playback.Read 3 Oct 2026 · casegen.ai
- Document collection
- CaseGen can follow up by text to collect case photos and documents.Read 3 Oct 2026 · casegen.ai
- Implementation
- The homepage says practice-area call flows can be set up for inbound and outbound systems and live in 7 days or less.Read 3 Oct 2026 · casegen.ai
- Integration limit
- CaseGen says CasePeer does not offer an API for integrations.Read 3 Oct 2026 · casegen.ai
- Integration limitation
- The site says CasePeer does not offer an API for integrations.Read 3 Oct 2026 · casegen.ai
- Lead follow-up
- Its AI agents follow up with prospects and collect case details, and Maya tracks medical treatment for personal injury clients.Read 3 Oct 2026 · casegen.ai
- Legal limitation
- The site says CaseGen supports call handling and intake workflows, does not provide legal advice, and does not guarantee specific business outcomes.Read 3 Oct 2026 · casegen.ai
- Legal scope
- CaseGen states that its platform assists with call handling and intake workflows, does not provide legal advice, and does not guarantee business outcomes.Read 3 Oct 2026 · casegen.ai
- Maker background
- The company says it was built with legal and growth expertise, including personal injury experience and more than 15 years of law-firm growth work.Read 3 Oct 2026 · casegen.ai
- Medical coordination
- Its agent follows up with medical providers about clients’ treatment status.Read 3 Oct 2026 · casegen.ai
- Onboarding
- CaseGen says most firms are ready to launch within 14 days and that its team manages onboarding and CRM configuration.Read 3 Oct 2026 · casegen.ai
- Phone setup
- The company says firms using Vonage, RingCentral, or another phone system can set up by forwarding calls to an assigned CaseGen number.Read 3 Oct 2026 · casegen.ai
- Phone systems
- The site says firms using Vonage, RingCentral, or another phone system can set up by forwarding calls to their assigned CaseGen number.Read 3 Oct 2026 · casegen.ai
- Pricing terms
- Pricing is customized to call volume, billed per call, and offered month to month without long-term contracts; an implementation fee applies.Read 3 Oct 2026 · casegen.ai
- Target users
- CaseGen describes itself as a voice AI platform built exclusively for law firms and attorneys.Read 3 Oct 2026 · casegen.ai
- Text collection
- CaseGen can follow up by text to collect case photos and documents.Read 3 Oct 2026 · casegen.ai
Plans and prices
Custom plan Priced on request Month to month; billed per call Pricing customized to call volume · implementation fee based on setup Read 3 Oct 2026 · casegen.ai
Strong points and limits
Strong points
- 24/7 answering, filtering and intake
- Live transfer for high-value leads
- Medical treatment follow-up for injury clients
- Analytics, transcripts, summaries and playback
- Text collection of photos and documents
Limits
- Pricing requires a request
- Implementation fee applies
- CasePeer has no integration API
- Does not provide legal advice
Who it suits
Law firms and attorneys needing automated call answering and intake workflows. It is designed for practices handling leads, clients, third parties and personal-injury treatment follow-up.
Verdict
CaseGen combines receptionist coverage, intake, follow-up and call records for legal practices. Its month-to-month, call-based pricing is customized, and firms should account for the implementation fee and CasePeer API limitation.
Where Specifiction places it
- Legal Intake Software#7 of 257.9
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