Backtrace vs Bugsink
Backtrace
backtrace.io
Bugsink
bugsink.comSide by side
| Figure | Backtrace | Bugsink |
|---|---|---|
| Price from | $50/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 5 | 10 |
| Spec score · Error Monitoring Software | 8.8 (#4) | 8.3 (#8) |
| Spec score · Error Tracking | 8.7 (#5) | 8.2 (#10) |
| Deployment | Backtrace offers multi-tenant or dedicated hosting and on-premises deployment. | Users can choose managed hosting operated by Bugsink or self-host the same product on their own infrastructure. |
| Purpose | Backtrace manages cross-platform crashes and exceptions for software development, support, and QA teams. | Bugsink collects exceptions from running applications and displays them centrally so developers can understand production failures. |
| Support | The Professional plan includes priority support, and the contact page directs customers needing technical assistance to the support team. | Premium Support includes priority email support and one hour of onboarding assistance; Enterprise Support includes priority support across all channels. |
Plans
Backtrace
- DeveloperFree
- Standard — Mobile$600 a year
- Standard — Mobile and PC$900 a year
- Standard — Mobile, PC, Game Consoles, and Servers$1,200 a year
- ProfessionalPriced on request
Bugsink
- 15K / EvaluationFree
- Self-hostedFree
- Premium Support$15 a month
- 75K Events$16 a month
- 600K Events$50 a month
- 3M Events$158 a month
- 15M events$568 a month
- 50M events$1,288 a month
- Enterprise SupportPriced on request
- Higher volumePriced on request
In their own words
Bugsink
Bugsink collects exceptions from running applications and displays them centrally so developers can investigate production failures. It works with Sentry’s open-source SDKs; an application can send events after its DSN is changed. Repeated errors are grouped into issues, with search and trends to support review, resolution, or muting. Debugging information includes stack traces, code, and local variables. Alerts can be sent through email, Slack, Mattermost, Discord, Microsoft Teams, Telegram, or custom HTTP endpoints. Customers can use Bugsink’s managed hosting or self-host the product on their own infrastructure. The company says hosted service data is located in the European Union, while self-hosted data remains on the customer’s infrastructure. The hosted free tier allows 15K monthly events, one user, and 5K retained events. The 75K Events plan costs $16 a month and includes unlimited users and 75K retained events; 600K Events costs $50 a month with 600K retained events and unlimited users. Self-hosting costs nothing, includes all features and unlimited users, and bases volume on hardware.