| Price from | $125/mo | $82/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 2 |
| Spec score · Usability Testing Software | 9.2 (#1) | 8.5 (#5) |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | Listed integrations include Qualtrics, Slack, Google Calendar, Zoom, Microsoft Teams, Google Meet, DocuSign, Adobe Sign, SurveyMonkey, Snowflake, API, and webhooks. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Ethnio says it is SOC 2 Type 1 and Type 2 certified and stores customer data in AWS US West (Oregon). |
| Security controls | Ballpark states that it is EU-hosted, GDPR compliant, supports SAML SSO, has SOC 2 Type II, multi-layer encryption and granular permissions. | The security page describes two-factor authentication, SSO, ongoing penetration testing, remote backups, and user access controls. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The pricing page lists Pro support by dedicated team email with a four-hour response time and Enterprise support via Slack, Zoom, and email with a dedicated CSM and two-hour response time. |
