Ballpark

Spec sheet

What it does

Ballpark is a research platform for surveys, interviews, prototype tests, website tests, copy tests and interactive tasks, with text, audio and video responses.Read 15 Oct 2026 · ballparkhq.com

Product

Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks.Read 7 Oct 2026 · ballparkhq.com

API

Ballpark exposes a GraphQL API for creating and managing studies, organizing users and integrating platform resources.Read 15 Oct 2026 · ballparkhq.com

Integrations

The integrations marketplace lists User Interviews, Figma and Rally connections.Read 15 Oct 2026 · ballparkhq.com

Security

Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features.Read 7 Oct 2026 · ballparkhq.com

Support

Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research.Read 7 Oct 2026 · ballparkhq.com

Headquarters

London, United KingdomRead 28 Sep 2026 · ballparkhq.com

AI capabilities

Ballpark offers an AI interviewer, AI study creation and AI-generated insight reports; its Coach assistant analyzes workspace data and can help create studies.Read 15 Oct 2026 · ballparkhq.com

AI interviews

Its AI interviewer runs interviews simultaneously, adapts in real time and asks follow-up questions automatically.Read 7 Oct 2026 · ballparkhq.com

Analysis

AI can generate research reports from study responses and Coach can analyze and compare workspace data and help set up studies.Read 7 Oct 2026 · ballparkhq.com

API access

API access requires a Ballpark account; paid Enterprise integrations require contacting customer success.Read 15 Oct 2026 · ballparkhq.com

API restrictions

Developer terms prohibit scraping, private APIs, copying the platform and applications intended to harm, compete with or replace Ballpark; beta rate limits may throttle traffic.Read 15 Oct 2026 · ballparkhq.com

API scope limit

The documented projects endpoint currently exposes project-level metadata and references, while detailed study configuration is retrieved through separate endpoints.Read 15 Oct 2026 · ballparkhq.com

API tooling

Developers get a web GraphQL Explorer with schema documentation, queries, mutations, fields, arguments and data types.Read 15 Oct 2026 · ballparkhq.com

Authentication

The API supports OAuth 2.0, PKCE and non-expiring personal access tokens for development or internal scripts.Read 15 Oct 2026 · ballparkhq.com

Company profile

LinkedIn lists Ballpark as a privately held London company with 11–50 employees, founded in 2022.Read 15 Oct 2026 · linkedin.com

Design testing

Ballpark's Figma integration tracks prototype clicks and goal conversions and offers a paths view.Read 7 Oct 2026 · ballparkhq.com

Enterprise security

Enterprise security features include SSO, IP restriction, access logs, user permissions and project-level password protection.Read 7 Oct 2026 · ballparkhq.com

Legal name and funding

Crunchbase identifies the legal entity as Ballpark Labs LTD and lists one seed round with investors including InReach Ventures, Bungalow Capital Management, Caffeinated Capital and Haatch.Read 15 Oct 2026 · crunchbase.com

Limit: Figma complexity

A G2 reviewer reported failures with complex Figma designs and described 'Figma spaghetti' as incompatible.Read 15 Oct 2026 · g2.com

Limit: integrations

A G2 reviewer wanted integrations for more advanced prototyping tools beyond Figma.Read 15 Oct 2026 · g2.com

Limit: mobile recording

A G2 reviewer reported that the web-based product lacked mobile-screen recording at review time.Read 15 Oct 2026 · g2.com

Limit: prototype size

A G2 reviewer said larger prototypes may need file-size reduction to work reliably.Read 15 Oct 2026 · g2.com

Limit: recording view

A G2 reviewer found recordings inconvenient to inspect because sections opened in modal windows and did not show the full interface.Read 15 Oct 2026 · g2.com

MCP extensibility

Ballpark documents an MCP integration with authentication, connection, tools and usage sections for AI clients.Read 15 Oct 2026 · ballparkhq.com

Notable product news

A LinkedIn company update announced mobile research that records participant device screens, camera and audio for iOS and Android app studies.Read 15 Oct 2026 · linkedin.com

Operational status

The status page currently reports the response system, builder, GraphQL API, billing, video streaming API and Figma integration as operational.Read 15 Oct 2026 · status.ballparkhq.com

Participant options

Customers can bring their own participants at no additional cost or purchase participant credits as needed.Read 7 Oct 2026 · ballparkhq.com

Participant recruitment

Customers may bring their own participants or use Ballpark panel options, with participant recruitment sold as an add-on.Read 15 Oct 2026 · ballparkhq.com

Praise: insights

Reviewers highlight useful study summaries, meaningful insights and high-quality participant data.Read 15 Oct 2026 · g2.com

Praise: support

Multiple G2 reviewers praise Ballpark staff for fast, communicative and hands-on customer support.Read 15 Oct 2026 · g2.com

Praise: usability

G2 reviewers repeatedly describe the interface and study setup as clean, intuitive and easy to use.Read 15 Oct 2026 · g2.com

Prototype testing

Ballpark supports Figma prototype testing and interactive usability tasks such as first-click and five-second tests.Read 15 Oct 2026 · ballparkhq.com

Rating on Capterra

0.0 out of 5 from 0 reviews.Read 15 Oct 2026 · capterra.com

Rating on G2

4.6 out of 5 from 61 reviews.Read 15 Oct 2026 · g2.com

Recent outage

A study-builder and response incident on October 13, 2026 caused intermittent editing, study-creation and response problems before being resolved.Read 15 Oct 2026 · status.ballparkhq.com

Research methods

Listed methods include preference tests, screeners, data tables, card sorting and live interviews.Read 15 Oct 2026 · ballparkhq.com

Research speed

The company says its participant network exceeds 3 million people and can return answers within 60 minutes.Read 15 Oct 2026 · ballparkhq.com

Security controls

Ballpark states that it is EU-hosted, GDPR compliant, supports SAML SSO, has SOC 2 Type II, multi-layer encryption and granular permissions.Read 15 Oct 2026 · ballparkhq.com

Survey builder

Survey studies support open and closed questions, multiple choice, rating scales, dates and yes/no formats.Read 15 Oct 2026 · ballparkhq.com

Survey formats

Surveys support open and closed questions, multiple choice and rating scales.Read 7 Oct 2026 · ballparkhq.com

Trial and pricing limits

The 14-day trial includes unlimited users, unlimited responses and full access, requires no credit card, and participant recruitment is priced separately.Read 7 Oct 2026 · ballparkhq.com

Use case

The platform is presented for product managers, user researchers, design leaders, product designers, brand teams, insight teams and marketing teams.Read 7 Oct 2026 · ballparkhq.com

Video and audio

Studies can capture participant responses by text, audio or video and include recorded video guides on questions.Read 15 Oct 2026 · ballparkhq.com

Website and copy testing

The platform lists dedicated website-testing and copy-testing workflows.Read 15 Oct 2026 · ballparkhq.com

Website testing

Website tests can be set up with a link and task, without plugins or JavaScript snippets.Read 7 Oct 2026 · ballparkhq.com

Plans and prices

Every Ballpark plan and price →

Where Specifiction places it

• Usability Testing Software#1 of 529.2
• User Testing#1 of 259.2
• User Experience Software#3 of 339.2