| Price from | $125/mo | $99/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Usability Testing Software | 9.2 (#1) | 9.1 (#2) |
| Spec score · User Testing | 9.2 (#1) | 9.1 (#2) |
| Spec score · User Experience Software | 9.2 (#3) | 9.0 (#4) |
| Headquarters | London, United Kingdom | London, United Kingdom |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | Listed integrations include Figma, FigJam, Slack, Jira/Confluence, Miro, Notion, Google Calendar, Google Meet, Microsoft Teams, Zoom, Office 365, Outlook.com, Amplitude and AI tools. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Maze is a user and market research platform for running studies and bringing research findings into team decisions. |
| Prototype testing | Ballpark supports Figma prototype testing and interactive usability tasks such as first-click and five-second tests. | Teams can import prototypes and validate designs with usability studies before development. |
| Rating on Capterra | 0.0 out of 5 from 0 reviews. | 4.5 out of 5 from 10 reviews. |
| Rating on G2 | 4.6 out of 5 from 61 reviews. | 4.5 out of 5 from 111 reviews. |
| Research methods | Listed methods include preference tests, screeners, data tables, card sorting and live interviews. | Maze supports qualitative and quantitative research, including prototype tests, surveys, moderated interviews, live website testing, mobile testing, card sorting, and tree testing. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Maze states that infrastructure runs in AWS virtual private clouds and uses TLS 1.2/256-bit SSL in transit plus AES-256 at rest. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Maze provides a Help Center and support requests, and the pricing page lists customer success as a plan comparison category. |
| What it does | Ballpark is a research platform for surveys, interviews, prototype tests, website tests, copy tests and interactive tasks, with text, audio and video responses. | Maze is a continuous product-discovery and user-research platform for collecting and acting on customer insights throughout product development. |
