Ballpark vs Hubble
Ballpark
ballparkhq.com
Hubble
usehubble.ioSide by side
| Figure | Ballpark | Hubble |
|---|---|---|
| Price from | $125/mo | $120/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 3 |
| Spec score · Usability Testing Software | 9.2 (#1) | 8.5 (#6) |
| Spec score · User Testing | 9.2 (#1) | 8.5 (#4) |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Hubble describes itself as an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. |
| Research methods | Listed methods include preference tests, screeners, data tables, card sorting and live interviews. | The platform lists unmoderated and AI-moderated research, moderated studies, surveys, in-product surveys, and diary and concept studies. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | The site footer states that Hubble is SOC 2 Type II, HIPAA, and GDPR compliant. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | Hubble's documentation directs users to its community Slack group for additional developer support. |
Plans
Ballpark
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- EnterprisePrice not published
- Enterprise for AgenciesPriced on request
- Enterprise PlatformPriced on request
In their own words
Hubble
Hubble is an AI-powered user research platform for exploring customer needs, testing designs, and collecting feedback. It is aimed at UX teams and combines recruiting, planning, launching, analysis, and sharing in one workspace. Research options include moderated and unmoderated studies, AI-moderated research, surveys, in-product surveys, and diary and concept studies. In unmoderated tests, participants can work on prototypes or live websites on their own time, while researchers review recordings and feedback. Hubble says its AI can tag interview transcripts, identify recurring themes, and synthesize findings. Its research assistant can help build studies, conduct interviews, and analyze feedback; users approve changes or suggestions during research planning. Named panel providers include Respondent, User Interviews, and Cint, with Prolific coming soon. Participant tools include screening, scheduling, incentives, and consent documents. Hubble lists Figma integration and web and mobile SDKs for embedding surveys. The Free plan costs nothing and includes one seat and 10 responses per month. Pro costs $120 a month per seat, billed monthly, with up to three seats.