Ballpark vs Test IO
Ballpark
ballparkhq.comTest IO
test.ioSide by side
| Figure | Ballpark | Test IO |
|---|---|---|
| Price from | $125/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 7 | 1 |
| Spec score · Usability Testing Software | 9.2 (#1) | 8.4 (#11) |
| API | Ballpark exposes a GraphQL API for creating and managing studies, organizing users and integrating platform resources. | The customer REST API supports operations for products, test environments, exploratory tests, test cases, uploaded app binaries, and bugs, and requires an API token. |
| Headquarters | London, United Kingdom | Berlin, Germany |
| Integrations | The integrations marketplace lists User Interviews, Figma and Rally connections. | The integration guide lists Jira Cloud and Data Center, Notion, Zapier, bug trackers such as GitHub, test case managers such as TestRail and Xray, and a customer API. |
| Product | Ballpark is a research platform for consumer, brand and product research, with surveys, interviews, video, voice, visuals and tasks. | Test IO provides crowdtesting services through a SaaS platform and a global community of professional testers. |
| Security | Ballpark lists EU hosting, GDPR compliance, SAML-based SSO, SOC 2 Type II, multi-layer encryption and user permissions as security features. | Test IO's security document describes authenticated tester access, SSL transport, proxy and VPN options, and encryption for stored data and backups. |
| Support | Enterprise includes training, onboarding and research services support; Enterprise for Agencies adds tailored support for individuals or small teams commissioning external research. | The crowdtesting page says customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. |
Plans
Ballpark
- Free TrialFree
- Participant recruitmentPriced on request
- Starter$125 a month
- Business$229 a month
- EnterprisePrice not published
- Enterprise for AgenciesPriced on request
- Enterprise PlatformPriced on request
In their own words
Test IO
Test IO provides crowdtesting services to companies through a SaaS platform and a community of professional testers. A customer can submit a mobile app or share a website URL, then schedule a test or start one immediately and review bug reports with screenshots and videos. Testing covers exploratory, functional, regression, accessibility, localization, payment, user story, mobile, and test automation work. Testers evaluate products on real devices, operating systems, and browsers in production-like settings; the service says first results can arrive within an hour. Testers must qualify to join and are continuously evaluated, and they sign non-disclosure agreements with Test IO; customers can also require an agreement. Tests can be started or scheduled through the API, and listed integrations include Jira, Azure DevOps, GitHub, Jenkins, TestRail, and CircleCI, among others. Customers have a dedicated customer success manager reachable by phone, chat, email, or Slack. Test IO is a paid service with custom packages; the pricing note says from €749, and a free tryout is offered without a stated duration.