Balto QA vs Shiken
Balto QA
balto.aiShiken
shiken.aiSide by side
| Figure | Balto QA | Shiken |
|---|---|---|
| Price from | — | £99/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Sales Coaching Software | 7.8 (#12) | 8.1 (#9) |
| Integrations | Balto lists integrations including Genesys Cloud, NICE inContact CXone, Five9, Salesforce, RingCentral, Amazon Connect, Talkdesk, and a Call Data API. | It connects to 3,200+ apps and names Salesforce, HubSpot, Dynamics 365, Zoom, Google Meet, Slack, and Microsoft Teams; it also offers a public API and webhooks. |
| Security | Balto states that it is SOC 2 compliant and uses 256-bit encryption, HTTPS/TLS 1.2, AWS infrastructure, and PCI, PHI, and PII protections. | Shiken states that it is SOC 2 Type II and ISO 27001 certified and GDPR compliant. |
Plans
Shiken
- FreeFree
- Solo Creator£99 a month
- Creator Team£299 a month
- EnterprisePrice not published
In their own words
Shiken
Shiken combines meeting recording, AI coaching and roleplay, content creation, and a learning platform for individuals, creators, coaches, and business teams. It can record meetings with or without a meeting bot and take in documents, PDFs, YouTube links, and web links. From that material, it can produce summary notes, AI roleplays, proposals, slide decks, courses, and quiz questions. Roleplays use lifelike characters, rubric-based scoring, and more than 40 languages. Shiken connects to 3,200+ apps, including Salesforce, HubSpot, Dynamics 365, Zoom, Google Meet, Slack, and Microsoft Teams; it also offers an API and webhooks. LMS options include LTI 1.3 connections, SCORM export, and xAPI completion reporting. The Free plan is free, lasts indefinitely, and includes unlimited recording and transcription with a 30-day history, but limits monthly AI summaries, roleplay turns, chats, and notes. Solo Creator costs £99 a month with annual billing. Shiken has web access and native iOS and Android apps.