Baltu vs HelpHero
Baltu
usebaltu.comHelpHero
helphero.coSide by side
| Figure | Baltu | HelpHero |
|---|---|---|
| Price from | $49/mo | $45.83/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 2 | 10 |
| Spec score · Customer Onboarding Software | 8.1 (#9) | 8.0 (#11) |
| Analytics | Per-flow analytics include view, start, and completion funnels, block performance, daily trends, and drop-off analysis. | Its analytics track tour interaction and step completion, and the pricing page lists drill-down analysis and A/B testing. |
| Installation | The site describes installation as two lines of code and says flows are delivered based on targeting rules. | HelpHero installs on a website through a JavaScript snippet that can be added directly or through Google Tag Manager or WordPress. |
| Product | Baltu is a product adoption platform for building in-app flows, product tours, and checklists. | HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. |
Plans
HelpHero
- Up to 1,000 MAU$55 a month
- Up to 2,500 MAU$115 a month
- Up to 5,000 MAU$179 a month
- Up to 10,000 MAU$249 a month
- Up to 20,000 MAU$299 a month
- Up to 1,000 MAU$550 a year
- Up to 2,500 MAU$1,150 a year
- Up to 5,000 MAU$1,790 a year
- Up to 10,000 MAU$2,490 a year
- Up to 20,000 MAU$2,990 a year
In their own words
HelpHero
HelpHero is a no-code onboarding tool for SaaS product, customer success, and growth teams. It creates multi-step tours that highlight interface elements across pages, with text that can include user properties. Checklists track onboarding tasks, while hotspots show contextual prompts on click or hover. Teams can target tours by language, device, browser, and custom user properties, and create different pathways based on those properties. Analytics track tour interactions and step completion; listed plan features also include drill-down analysis and A/B testing. Installation uses a JavaScript snippet added directly or through Google Tag Manager or WordPress. HelpHero supports Chrome, Firefox, Safari, and Edge, and works with HTML-based client-side and server-side apps. It supports web-based mobile and tablet apps, but not native mobile apps. Tours can also be accessed through the HelpHero Messenger app in Intercom Messenger. There is no free plan, and a 14-day trial is listed. The plan for up to 1,000 monthly active users costs $55 a month; higher listed tiers extend to 20,000 users for $299 a month.