Barbs vs Setora
Barbs
barbs.my
Setora
setora.co.ukSide by side
| Figure | Barbs | Setora |
|---|---|---|
| Price from | 79 MYR/mo | £29.50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 2 |
| Spec score · Barbershop Scheduling Software | 8.2 (#11) | 8.5 (#5) |
| Data retention | The privacy policy says account data is deleted within 90 days after account termination unless retention is legally required. | After cancellation, accounts have 60 days of read-only export access; live data is deleted within 30 days afterward and backups within a further 30 days unless legally retained. |
| Integrations | The online store supports DuitNow, ToyyibPay, and Billplz checkout; the pricing page says subscription payments use ToyyibPay and Billplz. | Documented integrations include Stripe Connect for payments and Mailchimp for customer email marketing; SMS delivery uses Twilio. |
| Notable limits | The Free plan is limited to one barber and 15 online bookings per day; loyalty, analytics, commission, product catalog, and inventory are not included. | Email reminders are included, while SMS reminders use separate credits and Stripe processing is charged separately at Stripe's rate. |
| Security | The privacy policy says data is encrypted in transit using HTTPS/TLS, passwords are stored as bcrypt hashes, production data access is restricted, and backups are performed regularly. | Setora says it encrypts data in transit with TLS 1.2+ and at rest with AES-256, and uses multifactor authentication for administrative access. |
| Support | Barbs offers email support with a stated reply time within 24 hours and support through WhatsApp. | Customers can contact Setora through live chat or email, and its Help Centre provides setup, operations, payment, and troubleshooting guides. |
Plans
In their own words
Barbs
Barbs is an all-in-one system for barbershops, covering queues, online bookings, point of sale, inventory, and loyalty. Customers can scan a shop QR code to join a queue, follow their turn on a phone, and receive updates. They can also book from a phone through the shop QR code without downloading an app. The POS supports multiple payment methods and receipt printing; the Android app can keep selling offline and sync later. Barbs sends automatic reminders and notifications through WhatsApp, SMS, and email, and its online store supports DuitNow, ToyyibPay, and Billplz checkout. The Free plan costs nothing and includes one barber, unlimited queue and walk-ins, unlimited POS and receipts, and 15 online bookings per day. Growth costs 79 MYR a month, billed monthly; Pro costs 149 MYR a month, billed monthly; Enterprise costs 299 MYR a month, billed monthly. The service is built for Malaysian barbershops, from solo shops to businesses with multiple branches. It runs on Android and the web.