Baremetrics vs UserInsight
Baremetrics
baremetrics.comUserInsight
userinsight.aiSide by side
| Figure | Baremetrics | UserInsight |
|---|---|---|
| Price from | $75/mo | $239/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Customer Analytics Software | 8.2 (#10) | 7.0 (#24) |
| Integrations | The product page lists native integrations including Stripe, Shopify Partners, Braintree, Recurly, App Store Connect, Google Play, and Chargebee. | The features page names Amplitude, Mixpanel, PostHog, Zendesk, Intercom, Help Scout, Typeform, Delighted, and G2 as examples of source tools or feeds it can unify. |
| Product | Baremetrics describes its product as subscription analytics software for tracking, analyzing, and improving subscription businesses. | UserInsight combines product usage data with feedback, support tickets, reviews, and surveys to surface reasons users churn and what to build next. |
| Support | Launch includes chat support, while Scale includes a dedicated support representative. | Scale includes priority support, while Enterprise includes a dedicated customer success manager. |
Plans
Baremetrics
- Launch$75 a month
- Cancellation Insights add-on$129 a month
- Payment Recovery add-on$129 a month
- Growth$255 a month
- Scale$1,152 a month
UserInsight
- Starter$239 a month
- Growth$719 a month
- Scale$1,799 a month
- Enterprise$2,998 a month
In their own words
Baremetrics
Baremetrics is subscription analytics software for businesses that track recurring revenue. It reports more than 28 metrics, including MRR, ARR, churn, upgrades and downgrades, alongside cohort analysis, predictive CLV, profitability metrics and customer segmentation. Forecasting addresses hiring, expansion and departmental budgets. Growth includes custom dashboards. Cancellation Insights collects cancellation feedback, shows revenue lost by reason and can send personalized follow-up emails. Payment Recovery supplies automated tools and reminders for failed payments. Native integrations include Stripe, Shopify Partners, Braintree, Recurly, App Store Connect, Google Play and Chargebee. Other data can enter through the API or Intercom and Zapier integrations. The service runs on the web and through an API. Launch starts at $75/mo with one integration, Growth at $255/mo with two, and Scale at $1152/mo with unlimited integrations. Payment Recovery and Cancellation Insights each cost $129/mo as add-ons. There is no free plan, but a 14-day trial is available.
UserInsight
UserInsight has no write-up on Specifiction yet; its figures are above.