UserInsight
userinsight.ai
Spec sheet
- Product
- UserInsight combines product usage data with feedback, support tickets, reviews, and surveys to surface reasons users churn and what to build next.Read 7 Oct 2026 · userinsight.ai
- API
- The pricing page lists API access on the Scale plan.Read 7 Oct 2026 · userinsight.ai
- Integrations
- The features page names Amplitude, Mixpanel, PostHog, Zendesk, Intercom, Help Scout, Typeform, Delighted, and G2 as examples of source tools or feeds it can unify.Read 7 Oct 2026 · userinsight.ai
- Privacy
- The maker says the product uses aggregate, consented data, exposes no PII, and does not replay individual raw sessions.Read 7 Oct 2026 · userinsight.ai
- Compliance
- The maker describes UserInsight as GDPR-friendly and lists DPA and GDPR controls on its Enterprise plan.Read 7 Oct 2026 · userinsight.ai
- Support
- Scale includes priority support, while Enterprise includes a dedicated customer success manager.Read 7 Oct 2026 · userinsight.ai
- Automated findings
- It surfaces churn reasons, feature requests, funnel friction, sentiment, and recurring themes proactively, without requiring users to write queries.Read 7 Oct 2026 · userinsight.ai
- Enterprise limits
- The pricing page lists Enterprise for up to 80 products and 400 sources each, with SAML, SCIM, a DPA, GDPR controls, and a dedicated customer success manager.Read 7 Oct 2026 · userinsight.ai
- Evidence
- The product links each insight to the source tickets, reviews, surveys, and events behind it.Read 7 Oct 2026 · userinsight.ai
- Free access
- There is no free plan; the maker describes the interactive demo on the homepage as a free way to try the product.Read 7 Oct 2026 · userinsight.ai
- Setup
- The FAQ says users confirm their work email with a code, connect their sources, and receive insights once enough data is available to cluster.Read 7 Oct 2026 · userinsight.ai
- Teams
- The product is presented for product, growth, and customer experience teams working from a shared insight layer.Read 7 Oct 2026 · userinsight.ai
Plans and prices
Starter $239 a month Billed monthly, cancel anytime 1 product · 3 to 4 sources · AI churn and feature-request surfacing · sentiment and theme tracking · aggregate, consented, no PII Read 7 Oct 2026 · userinsight.ai
Growth $719 a month Billed monthly, cancel anytime All sources unified · multiple products · proactive auto-insights and alerts · integrations and shared workspaces · evidence trace on every insight Read 7 Oct 2026 · userinsight.ai
Scale $1,799 a month Billed monthly, cancel anytime AI insight routing · cross-team workspaces · API · SSO · higher volume · everything in Growth Read 7 Oct 2026 · userinsight.ai
Enterprise $2,998 a month Billed monthly, cancel anytime Up to 80 products · 400 sources each · SAML and SCIM · custom taxonomy · DPA and GDPR controls · dedicated customer success manager Read 7 Oct 2026 · userinsight.ai
Where Specifiction places it
- Customer Analytics Software#24 of 257.0