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Contentsquare

contentsquare.com

Free plan WebiOSAndroidAPIBrowser extension
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Spec score 9.5 #2 of 142 in Web analytics tools

Spec sheet

What it does
Contentsquare is an experience-intelligence SaaS platform that analyzes behavior across websites, mobile apps and other digital channels.Read 14 Oct 2026 · contentsquare.com
Free plan
YesRead 20 Sep 2026 · contentsquare.com
Integrations
The partner ecosystem advertises more than 100 integrations and more than 150 solution partners, including Shopify, AWS, Azure and Snowflake.Read 14 Oct 2026 · contentsquare.com
License
The iOS SDK uses a proprietary Content Square license that restricts redistribution, modification, reverse engineering and resale.Read 14 Oct 2026 · github.com
Headquarters
FranceRead 23 Sep 2026 · contentsquare.com
Founded
2012Read 23 Sep 2026 · contentsquare.com
API access
YesRead 20 Sep 2026 · contentsquare.com
API authentication
Export API access uses server-to-server OAuth2 with client credentials and one-hour access tokens; API keys were discontinued in April 2024.Read 14 Oct 2026 · docs.contentsquare.com
Attribution
Attribution Analysis compares channel attribution models to assess the contribution of acquisition sources.Read 14 Oct 2026 · contentsquare.com
Browser requirements
Supported browser documentation recommends Chrome and lists minimum versions including Chrome/Android WebView 66+, Firefox 65+, Edge 18+ and Safari 13+.Read 14 Oct 2026 · docs.contentsquare.com
Changelog
The web tag changelog lists version 15.263.3 dated October 8, 2026, including Safari iframe and experiment-variant fixes.Read 14 Oct 2026 · docs.contentsquare.com
Company facts
Contentsquare says it was founded in Paris in 2012 by Jonathan Cherki, has raised $1.4 billion and completed eight acquisitions.Read 14 Oct 2026 · contentsquare.com
Company size
LinkedIn lists Contentsquare as privately held, headquartered in Paris, with 1,001–5,000 employees.Read 14 Oct 2026 · linkedin.com
Conversion funnels
YesRead 20 Sep 2026 · contentsquare.com
Data Export API
Data Export API jobs can export raw session and pageview data as CSV or JSONL on daily, hourly or one-time schedules.Read 14 Oct 2026 · docs.contentsquare.com
Data retention
limitedRead 20 Sep 2026 · contentsquare.com
Documentation depth
Technical documentation includes implementation guides, API references, changelogs, mobile SDK manuals, connectivity APIs and browser extensions.Read 14 Oct 2026 · docs.contentsquare.com
Ecommerce tracking
YesRead 20 Sep 2026 · contentsquare.com
Event tracking
YesRead 20 Sep 2026 · contentsquare.com
Heatmaps
Heatmaps visualize clicks, taps, hovers, scrolling, engagement and conversion on page elements.Read 14 Oct 2026 · contentsquare.com
Hosting model
Contentsquare is accessed as a browser-based SaaS service using a site tag or SDK that sends interaction data to Contentsquare servers.Read 14 Oct 2026 · contentsquare.com
Integration coverage
The pricing matrix lists Google Analytics, Jira, HubSpot and Slack/Teams across plans, while Adobe Analytics, Qualtrics/Medallia and Dynatrace/Datadog require Pro or Enterprise.Read 14 Oct 2026 · contentsquare.com
Journey analysis
Journey Analysis maps entry-to-exit paths and highlights friction in customer journeys.Read 14 Oct 2026 · contentsquare.com
Legal entity
Crunchbase identifies the private company as Content Square SAS, with Content Square Inc. as another legal entity and Jonathan Cherki as founder and CEO.Read 14 Oct 2026 · crunchbase.com
Limit: cost
Independent reviewers say licensing and implementation costs can deter startups and smaller companies.Read 14 Oct 2026 · gartner.com
Limit: integrations
Some reviewers say integrations and APIs can take longer than expected and may cause deployment problems.Read 14 Oct 2026 · gartner.com
Limit: replay and performance
Reviewers report that some session replays can be slow or fail, especially with large data volumes.Read 14 Oct 2026 · softwareadvice.com
Limit: setup and learning curve
Reviews mention time-consuming initial mapping, implementation effort and a learning curve before advanced analysis becomes efficient.Read 14 Oct 2026 · capterra.com
Limit: tier restrictions
Gartner reviewers complain that tier changes and visible paywalled features make lower plans feel cluttered and restrictive.Read 14 Oct 2026 · gartner.com
Metrics API
The Metrics API is REST-based, uses HTTPS and JSON, and is documented as version 1.0 at api.contentsquare.com.Read 14 Oct 2026 · docs.contentsquare.com
Mobile requirements
Android SDK support starts at Android 5/API 21 with compiled SDK 34 and Java 17 bytecode; iOS support requires iOS 13 or newer in current SDKs.Read 14 Oct 2026 · docs.contentsquare.com
Praise: support
Gartner reviewers give service and support a 4.9 customer-experience score, and Capterra lists customer service at 4.9 out of 5.Read 14 Oct 2026 · gartner.com
Praise: usability and insight
Reviewers repeatedly praise journey mapping, heatmaps, session recordings, actionable friction discovery and visual analytics that help teams explain customer behavior.Read 14 Oct 2026 · g2.com
Product analytics
Product Analytics captures interactions across web and mobile to analyze adoption, retention and loyalty.Read 14 Oct 2026 · contentsquare.com
Rating on Capterra
4.8 out of 5 from 116 reviewsRead 14 Oct 2026 · capterra.com
Rating on Chrome Web Store
4.4 out of 5 from 7 ratingsRead 14 Oct 2026 · chromewebstore.google.com
Rating on G2
4.6 out of 5 from 644 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.7 out of 5 from 113 ratingsRead 14 Oct 2026 · gartner.com
Rating on Microsoft Marketplace
4.8 out of 5 from 476 ratingsRead 14 Oct 2026 · marketplace.microsoft.com
Rating on Trustpilot
1.5 out of 5 from 102 reviews; the page also displays a 1.7 scoreRead 14 Oct 2026 · trustpilot.com
Rating on TrustRadius
7.5 out of 10 from 191 reviews and ratingsRead 14 Oct 2026 · trustradius.com
SDK capabilities
The iOS SDK reference covers consent, identity, events, screens, transactions, surveys, errors, masking and session-replay controls.Read 14 Oct 2026 · docs.contentsquare.com
SDKs
Documentation provides mobile SDKs for Android, iOS, React Native, Flutter, Cordova and Capacitor.Read 14 Oct 2026 · docs.contentsquare.com
Security certifications
Official security documentation states ISO 27001, ISO 27017, ISO 27018, ISO 27701, PCI-DSS and SOC 2 coverage.Read 14 Oct 2026 · docs.contentsquare.com
Security controls
The security page states annual penetration tests, monthly vulnerability scans, TLS, AES-256 encryption at rest and a bug-bounty program.Read 14 Oct 2026 · docs.contentsquare.com
Session recordings
YesRead 20 Sep 2026 · contentsquare.com
Session replay
Session Replay reconstructs individual customer journeys and can provide summaries of what happened.Read 14 Oct 2026 · contentsquare.com
Voice of Customer
Voice of Customer provides surveys and feedback widgets, with AI survey generation and response summaries on paid tiers.Read 14 Oct 2026 · contentsquare.com

Plans and prices

Free Free 10k monthly sessions · 7 months data access Read 20 Sep 2026 · contentsquare.com
Growth Price not published 17k–80k monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Growth Priced on request 17k–80k monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Pro Priced on request 33k–8m monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Pro Price not published 33k–8m monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Enterprise Priced on request 1m–unlimited monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Enterprise Price not published 1m–unlimited monthly sessions · 13 months data access Read 20 Sep 2026 · contentsquare.com
Experience Analytics Free Free forever 200k monthly sessions · 1 project · replays, heatmaps and funnels · error/performance monitoring · 100 survey responses/month Read 14 Oct 2026 · contentsquare.com
Voice of Customer Free Free forever 100 monthly responses · 3 surveys or feedback widgets · 1-month response access Read 14 Oct 2026 · contentsquare.com
Experience Analytics Growth $49 a month Billed annually From 7k monthly sessions · 3 projects · 13-month data access · error summaries · data feeds · dedicated support and SLAs Read 14 Oct 2026 · contentsquare.com
Voice of Customer Growth $99 a month Billed annually 500–100k monthly responses · unlimited widgets · advanced targeting · six months data history Read 14 Oct 2026 · contentsquare.com
Product Analytics Priced on request Custom pricing Free, Growth, Pro and Enterprise tiers · up to 10k to unlimited monthly sessions depending on tier Read 14 Oct 2026 · contentsquare.com

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