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Design, Video & Audio

Best Customer Service Screen Recording Software in 2026

This list helps people choose software for recording customer-service screens. Compare supported platforms, plan type, trial terms and published prices before choosing a tool.

  1. 01 Contentsquare
    Free plan Web · iOS · Android · API
    9.4 Visit Specs
  2. 02 Browsee

    It suits teams analyzing web and mobile interactions on supported single-page applications.

    From $3.83/mo Free plan Browser extension
    9.1 Visit Specs
  3. 03 Fullstory

    Fullstory suits teams analyzing behavior across websites, web apps, and mobile apps.

    Free plan Web · iOS · Android · API
    8.8 Visit Specs
  4. 04 Mouseflow

    Mouseflow suits marketing, CRO, ecommerce, UX, design, and analytics teams seeking to understand website visitor behavior.

    From $25/mo Free plan Web · API · Browser extension
    8.7 Visit Specs
  5. 05 LogRocket

    LogRocket suits teams investigating user issues across web and native mobile sessions, especially those who want replay alongside analytics and error monitoring.

    From $176/mo Free trial Web · iOS · Android · API
    8.6 Visit Specs
  6. 06 CUX
    From €290/mo Free trial Web · iOS · Android
    8.4 Visit Specs
  7. 07 Quantum Metric

    The pricing page describes plans for enterprises using the platform across multiple digital properties, teams, and use cases.

    From $2,083.33/mo Web · iOS · Android · API
    8.3 Visit Specs
  8. 08 Lucky Orange
    From $32/mo Free trial Web
    8.1 Visit Specs
  9. 09 Reactflow
    From $19.99/mo Free plan Web
    7.9 Visit Specs
  10. 10 Glassbox

    Glassbox suits production operations, marketing or business, and product teams analyzing web and mobile customer experiences.

    Web · iOS · Android · API
    7.7 Visit Specs
  11. 11 Smartlook

    It suits teams analyzing web or mobile behavior through recordings, funnels, heatmaps, crash context, and integrations.

    Free plan Web · iOS · Android · API
    7.6 Visit Specs
  12. 12 Wingify Behavior Analytics (formerly VWO Insights)
    Free trial Web · iOS · Android
    7.5 Visit Specs
  13. 13 Dynatrace Session ReplayDynatrace
    5.7 Visit Specs
  14. 14 SessionStack
    5.1 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

Compare Contentsquare and Browsee Get a place on this list

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