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SPECIFICTION
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CUX

cux.io

From €290/mo Free trial WebiOSAndroid
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Spec score 8.4 #13 of 26 in Session Replay Software

Spec sheet

Product
CUX combines web and mobile behavioral analytics with UX consultancy to help teams identify friction and improve digital experiences.Read 8 Oct 2026 · cux.io
Intended users
CUX describes its audience as product, UX, marketing, and growth teams across ecommerce, financial services, insurance, SaaS, and retail.Read 8 Oct 2026 · cux.io
Free plan
NoRead 22 Sep 2026 · cux.io
Trial
The Business+ free trial requires no credit card and includes access to the plan’s features, but the page does not state its duration.Read 8 Oct 2026 · cux.io
Integrations
The mobile page names iOS, Android, React Native, and Flutter SDK support; it also says exclusions can be managed via Google Tag Manager.Read 8 Oct 2026 · cux.io
Security
CUX states that behavioral data is encrypted with TLS 1.2+ in transit and AES-256 at rest and stored in ISO 27001-certified EEA data centers.Read 8 Oct 2026 · cux.io
Privacy
CUX says sensitive inputs are masked in the browser before transmission and that it does not collect or store personally identifiable information by default.Read 8 Oct 2026 · cux.io
Compliance
CUX says it is GDPR-compliant, has passed multiple enterprise security reviews with no findings, and is pursuing SOC 2 certification.Read 8 Oct 2026 · cux.io
Support
Business+ includes one hour of monthly expert support, while Enterprise includes priority technical support and strategic check-ins.Read 8 Oct 2026 · cux.io
Headquarters
Wrocław, PolandRead 28 Sep 2026 · cux.io
Automatic capture
The web product automatically tracks clicks, scrolls, and form interactions and provides retroactive access to past data.Read 8 Oct 2026 · cux.io
Behavior analysis
Its Experience Metrics identify signals such as hesitation, frustration, rage clicks, and disengagement.Read 8 Oct 2026 · cux.io
Cross-device journeys
CUX says its Universal User ID can link a person’s website and app visits into one journey.Read 8 Oct 2026 · cux.io
Mobile platforms
The mobile SDK supports native iOS and Android apps as well as React Native and Flutter.Read 8 Oct 2026 · cux.io
Mobile setup
CUX says mobile setup requires one line of code and that most teams see their first insights within 24 hours.Read 8 Oct 2026 · cux.io
Web features
CUX offers conversion goals and waterfalls, journey mapping, heatmaps, and visit recordings across tabs and pages.Read 8 Oct 2026 · cux.io

Plans and prices

Business+ €290 a month billed monthly Experience Metrics · Visit recordings and heatmaps · Waterfalls and Goals · Real-time and retroactive analysis · 1-hour technical onboarding session · 1 hour of expert support monthly Read 22 Sep 2026 · cux.io
Business + €290 a month per month; monthly or yearly rates are offered, but no yearly price is shown Full Experience Metrics · visit recordings and heatmaps · Waterfalls and Goals · real-time and retroactive analysis · 1h onboarding · 1h monthly expert support · usage limits apply Read 8 Oct 2026 · cux.io
Enterprise Priced on request Custom, based on the full scope of partnership Everything in Business+ · dedicated Digital Experience Expert · personalized onboarding · custom dashboards and reporting · priority technical support · unlimited goals and waterfalls Read 8 Oct 2026 · cux.io
Full-Service Analytics Priced on request Custom, project-based and tailored to business goals Behavioral deep-dive · configured Waterfalls and Goals · journey mapping · prioritized recommendations · insight-to-action workshop Read 8 Oct 2026 · cux.io

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Where Specifiction places it

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