Baselane Rent Collection vs PayProp
Baselane Rent Collection
baselane.com
PayProp
payprop.comSide by side
| Figure | Baselane Rent Collection | PayProp |
|---|---|---|
| Price from | $20/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Rent Payment Software | 9.3 (#1) | 8.8 (#6) |
| Company facts | LinkedIn lists Baselane as founded in 2020, headquartered in New York and employing 51–200 people. | LinkedIn lists PayProp as privately held, founded in 2004, headquartered in Sevenoaks, Kent, with 51–200 employees. |
| Headquarters | New York, New York, United States | London, United Kingdom |
| Integrations | Baselane lists QuickBooks and Xero synchronization and supports external-account connections through Plaid. | Listed integrations include Automated Accounting, Xero, Nexus, Homebox, Mailchimp, Fixflo, PadBoss, Property Inspect and Reapit. |
| Praise: support | Trustpilot reviews commonly describe support staff as patient, knowledgeable and quick to resolve onboarding or account problems. | Reviewers repeatedly describe the support team as helpful, knowledgeable, professional and responsive. |
| Rating on Apple App Store | 4.8 out of 5 from 581 ratings. | 4.7 out of 5 from 3 ratings |
| Rating on Capterra | 4.8 out of 5 from 18 reviews. | 4.5 out of 5 from 13 reviews |
| Rating on GetApp | 4.8 out of 5 from 18 reviews. | 4.5 out of 5 from 13 reviews |
| Rating on Trustpilot | 4.8 out of 5 from 548 reviews. | 2.5 out of 5 from 5 reviews |
| Reporting | Reports include cash flow, NOI, rent roll and tenant ledgers, with CSV and PDF downloads. | Portfolio reporting includes trends and information on income, invoices, properties, tenants, rents and maintenance. |
| Security | Baselane says it uses mandatory multi-factor authentication, encrypts data at rest and in transit, and conducts independent security audits. | PayProp says transaction information is encrypted using 256-bit SSL certificates and its application runs behind firewalls monitored around the clock. |
| Support | Customer support is listed as available Monday through Friday 9am–7pm ET and Saturday–Sunday 9am–5pm ET, with phone support weekdays 9am–6pm ET. | PayProp offers phone and email support, onboarding, refresher training, and a dedicated account manager. |
| What it does | Baselane combines banking, rent collection, bookkeeping and reporting for real-estate investors managing rental properties. | PayProp is a cloud platform that automates rental-payment collection, reconciliation and distribution for residential property managers. |
Plans
PayProp
- License$40 a month
- Monthly service fee£1 a month
- License£79 a month
- Once-off setup feePrice not published
- PayPropPriced on request
In their own words
Baselane Rent Collection
Baselane Rent Collection automates rent invoices, reminders and late fees, then assigns payments to the appropriate property and tenant. Tenants can pay one-time or recurring rent through a portal using ACH, debit cards or credit cards. ACH payments incur a $2 fee that landlords may cover or pass to tenants; card payments carry a 3.49% tenant fee. Standard processing takes 5 business days, while Baselane Smart users receive rent in 2 business days. The service supports multiple properties and units with separate rent schedules, and provides ledgers and rent rolls organized by tenant, property or unit. Landlords can report on-time rent payments to credit bureaus, and Livble lets tenants pay in installments while landlords receive rent in full. QuickBooks and Xero sync are listed. Core is free and includes automated rent, reminders and late fees. Smart costs $20 a month on an annual plan and adds faster deposits, advanced automations, priority support and shared access. The service is available on Android, iOS and the web.