Baselane Rent Collection
baselane.com
What it is
Baselane Rent Collection automates rent invoices, reminders and late fees, then assigns payments to the appropriate property and tenant. Tenants can pay one-time or recurring rent through a portal using ACH, debit cards or credit cards. ACH payments incur a $2 fee that landlords may cover or pass to tenants; card payments carry a 3.49% tenant fee. Standard processing takes 5 business days, while Baselane Smart users receive rent in 2 business days. The service supports multiple properties and units with separate rent schedules, and provides ledgers and rent rolls organized by tenant, property or unit. Landlords can report on-time rent payments to credit bureaus, and Livble lets tenants pay in installments while landlords receive rent in full. QuickBooks and Xero sync are listed. Core is free and includes automated rent, reminders and late fees. Smart costs $20 a month on an annual plan and adds faster deposits, advanced automations, priority support and shared access. The service is available on Android, iOS and the web.
Spec sheet
- What it does
- Baselane combines banking, rent collection, bookkeeping and reporting for real-estate investors managing rental properties.Read 14 Oct 2026 · support.baselane.com
- Purpose
- Baselane automates rent invoices, reminders, and late fees and assigns payments to the right property and tenant.Read 29 Sep 2026 · baselane.com
- Audience
- Baselane describes its intended customers as real estate investors and operators, including multi-property, short-term, mid-term, and long-term rental investors.Read 29 Sep 2026 · baselane.com
- Integrations
- Baselane lists QuickBooks and Xero synchronization and supports external-account connections through Plaid.Read 14 Oct 2026 · baselane.com
- Security
- Baselane says it uses mandatory multi-factor authentication, encrypts data at rest and in transit, and conducts independent security audits.Read 29 Sep 2026 · baselane.com
- Support
- Customer support is listed as available Monday through Friday 9am–7pm ET and Saturday–Sunday 9am–5pm ET, with phone support weekdays 9am–6pm ET.Read 29 Sep 2026 · baselane.com
- Headquarters
- New York, New York, United StatesRead 28 Sep 2026 · baselane.com
- API availability
- A third-party API directory reports that Baselane has no first-party public developer API, SDK or API reference.Read 14 Oct 2026 · apis.io
- Automated rent collection
- Landlords can automate invoices, reminders and late fees, with transactions assigned to the relevant tenant and property.Read 14 Oct 2026 · baselane.com
- Banking partner
- Baselane states it is a financial technology company, not an FDIC-insured bank, and that its banking services are provided by Thread Bank, Member FDIC.Read 29 Sep 2026 · baselane.com
- Bookkeeping automation
- Transactions can be automatically categorized by property and category, with Smart adding AI tagging and rule-based automation.Read 14 Oct 2026 · baselane.com
- Company facts
- LinkedIn lists Baselane as founded in 2020, headquartered in New York and employing 51–200 people.Read 14 Oct 2026 · linkedin.com
- Company legal name
- Baselane’s legal entity is Skylight Financial Services Inc., and banking services are provided through Thread Bank, Member FDIC.Read 14 Oct 2026 · baselane.com
- Deposit timing
- Standard rent processing takes five business days, while Smart users receive deposits in two business days.Read 14 Oct 2026 · baselane.com
- Funding and ownership
- Crunchbase lists Baselane as a private Series B company with 12 investors, including Thomvest Ventures and Matrix, and 51–100 employees.Read 14 Oct 2026 · crunchbase.com
- Hosting model
- Baselane’s terms prohibit hosting, reselling, reverse engineering or scraping the service, indicating a proprietary hosted product without self-hosting.Read 14 Oct 2026 · baselane.com
- iOS requirements
- The App Store listing supports iPhone and iPad, requires iOS/iPadOS 16.4 or later, and supports Apple-silicon Macs running macOS 12 or later.Read 14 Oct 2026 · apps.apple.com
- Licence
- Baselane is described by an API directory as commercial software rather than open-source software.Read 14 Oct 2026 · apis.io
- Limit: mobile functionality
- Reviewers report that the mobile app has fewer capabilities than the desktop site and that mobile check-deposit images can require repeated attempts.Read 14 Oct 2026 · play.google.com
- Limit: property-management scope
- The Close says Baselane lacks full lease creation, applications, maintenance, inspections and advanced tenant communications found in broader property-management suites.Read 14 Oct 2026 · theclose.com
- Limit: support friction
- Trustpilot’s review summary mentions long phone holds, chat redirection and backend delays; the page says only 33% of negative reviews received replies.Read 14 Oct 2026 · trustpilot.com
- Mobile availability
- Baselane provides iOS and Android apps, but new accounts cannot be created directly in the mobile apps.Read 14 Oct 2026 · support.baselane.com
- Multi-unit support
- Baselane supports multiple properties and units, with one or more rent schedules for each unit.Read 29 Sep 2026 · baselane.com
- Notable news
- Baselane’s product-updates page says its Winter 2026 release added balance sheets, cost segregation, a dedicated mobile app and a Furnished Finder partnership.Read 14 Oct 2026 · baselane.com
- Payment fees
- ACH payments incur a $2 fee that landlords may cover or pass to tenants, while card payments incur a 3.49% tenant fee.Read 29 Sep 2026 · baselane.com
- Payment speed
- Standard rent processing takes 5 business days, while Baselane Smart users receive rent in 2 business days.Read 29 Sep 2026 · baselane.com
- Plaid connection limits
- Plaid connections can import up to 24 months of transactions, while manual connections do not provide balance synchronization or bookkeeping imports.Read 14 Oct 2026 · support.baselane.com
- Praise: support
- Trustpilot reviews commonly describe support staff as patient, knowledgeable and quick to resolve onboarding or account problems.Read 14 Oct 2026 · trustpilot.com
- Praise: unified workflow
- The Close review highlights free Core banking, bookkeeping, automated reminders and financial tracking in one workflow.Read 14 Oct 2026 · theclose.com
- Praise: value and consolidation
- Capterra reviewers repeatedly praise the free offering, property-specific accounts, integrated banking and accounting, easy setup and responsive support.Read 14 Oct 2026 · capterra.com
- Property accounts
- The platform offers unlimited property-specific checking and savings accounts under one login.Read 14 Oct 2026 · baselane.com
- Rating on Apple App Store
- 4.8 out of 5 from 581 ratings.Read 14 Oct 2026 · apps.apple.com
- Rating on Capterra
- 4.8 out of 5 from 18 reviews.Read 14 Oct 2026 · capterra.com
- Rating on GetApp
- 4.8 out of 5 from 18 reviews.Read 14 Oct 2026 · getapp.com
- Rating on Google Play
- 4.5 out of 5 from 149 reviews.Read 14 Oct 2026 · play.google.com
- Rating on Trustpilot
- 4.8 out of 5 from 548 reviews.Read 14 Oct 2026 · trustpilot.com
- Rent fees
- ACH to an external bank costs $2 per invoice and card payments charge tenants 3.49%; ACH is free when deposited into Baselane Banking.Read 14 Oct 2026 · support.baselane.com
- Rent reporting
- Baselane says landlords can automatically report tenants’ on-time payments to credit bureaus.Read 29 Sep 2026 · baselane.com
- Reporting
- Reports include cash flow, NOI, rent roll and tenant ledgers, with CSV and PDF downloads.Read 14 Oct 2026 · support.baselane.com
- Security controls
- Baselane states that it uses MFA, SSO, role-based access, HTTPS, AES-256 encryption, tokenization, fraud monitoring and independent cybersecurity audits.Read 14 Oct 2026 · baselane.com
- Split payments
- Landlords can receive rent in full while tenants pay installments through Livble.Read 29 Sep 2026 · baselane.com
- Support and documentation
- The Help Center provides searchable articles, ticket support, phone support and a feature-request roadmap.Read 14 Oct 2026 · support.baselane.com
- Tenant payments
- Tenants can pay one-time or recurring rent through ACH, debit card or credit card in a tenant portal.Read 14 Oct 2026 · baselane.com
- Tracking
- The product provides tenant ledgers and rent rolls with payment and lease details organized by tenant, property, or unit.Read 29 Sep 2026 · baselane.com
Plans and prices
Strong points and limits
Strong points
- Automates rent invoices, reminders and late fees
- Supports recurring and one-time tenant payments
- Organizes ledgers and rent rolls by tenant or property
- Can report on-time payments to credit bureaus
Limits
- ACH payments incur a $2 fee
- Card payments carry a 3.49% tenant fee
- Standard rent processing takes 5 business days
Who it suits
Baselane suits real estate investors and operators managing one or more rental properties. It supports multi-property, short-term, mid-term and long-term rental investors who want payment tracking and rent collection tools.
Baselane Rent Collection in depth
Read the full write-up
Overview
Baselane Rent Collection is a rent-payment and tracking service for real estate investors and rental operators, including owners of multi-property and short-, mid-, or long-term rentals. It is best for landlords who want rent schedules, tenant records, and bookkeeping connections together; the free Core plan handles automated collection, while Smart charges for quicker deposits and added tools.
Its strongest case is bringing recurring collection and property-level records into one workflow. The trade-offs are payment fees and a five-business-day standard processing window, so landlords who need faster access to rent must weigh Smart’s annual-plan cost.
Key features
Collection and payment timing
Landlords can automate invoices, reminders, and late fees, while tenants can pay once or schedule recurring payments through the portal by ACH, debit card, or credit card. ACH carries a $2 fee, which the landlord can cover or pass along; card payments carry a 3.49% tenant fee. Those charges make payment method and who bears the ACH cost practical considerations when setting expectations with tenants.
Standard rent processing takes 5 business days. Smart shortens that to 2 business days, a meaningful difference for owners who rely on rent arriving promptly, but it requires an annual subscription. Through Livble, landlords can receive rent in full while tenants pay installments.
Portfolio records and reporting
Baselane supports multiple properties and units, with one or more rent schedules per unit. Tenant ledgers and rent rolls organize payment and lease details by tenant, property, or unit, which is useful for keeping a portfolio’s activity distinct rather than treating receipts as an undifferentiated stream. Baselane says landlords can automatically report tenants’ on-time payments to credit bureaus.
Integrations and safeguards
Baselane lists QuickBooks and Xero sync and says it works with Unit, Stripe, and Plaid for payment processing and bank connections. It says it requires multi-factor authentication, encrypts data in transit and at rest, and conducts independent security audits. Baselane is a financial technology company, not an FDIC-insured bank; its banking services are provided by Thread Bank, Member FDIC.
Support is available Monday through Friday, 9am–7pm ET, and Saturday and Sunday, 9am–5pm ET; phone support runs weekdays, 9am–6pm ET. Smart adds priority support, which may matter to landlords who value a higher support tier.
Pricing
Baselane uses a freemium model, with a free plan and a 30-day trial. Core costs nothing and includes banking and bookkeeping essentials, automated rent, reminders, and late fees, with no monthly account maintenance. It is the sensible starting point for landlords who can accept standard processing and do not need Smart’s added features.
Smart costs $20 a month billed on an annual plan. It includes all Core features, 2-day rent deposits, advanced automations, priority support, and shared access. The annual-plan term is the key commitment: choose it when faster deposits, shared access, or the added support justify paying beyond Core. Payment fees still matter whichever plan you choose: ACH costs $2 per payment, with the landlord able to cover or pass it to tenants, and card payments carry a 3.49% tenant fee.
Platforms
Baselane runs on web, Android, and iOS. That coverage suits landlords who manage records at a computer and tenants or operators who prefer a mobile device.
Who it's for
Baselane is a strong fit for real estate investors and rental operators managing multiple properties or units, particularly those who want rent schedules, ledgers, rent rolls, and accounting sync in a single workflow. Its support for short-, mid-, and long-term rental investors makes it relevant across rental durations. A landlord with one rental who needs only a basic payment route may find the portfolio-oriented records unnecessary, while anyone prioritizing quick cash availability should budget for Smart.
Pros and cons
Property-level organization: Multiple properties, unit-level schedules, tenant ledgers, and rent rolls help operators keep payment and lease details attributable.
Free automated collection: Core includes automated rent, reminders, and late fees without monthly account maintenance.
Flexible tenant payment options: One-time and recurring ACH and card payments are supported, with installment payments through Livble while the landlord receives rent in full.
Costs and timing require attention: Standard processing takes 5 business days; Smart’s 2-day deposits require an annual plan, and payment fees may be borne by landlords or tenants.
Alternatives
Compare rent payment software if you want to weigh Baselane against a broader set of rent-collection options.
Rentberry is worth considering if you want a free tenant-focused plan with rent negotiation, maintenance requests, tour requests, e-signing, and cloud storage. RentPay is another free option, with a no-monthly-fee account and payment charges that vary by payment method.
RentMerchant may suit a smaller portfolio that fits its free limit of three properties, or a landlord seeking unlimited properties and units for $15 a month billed annually. Dawzer RMS offers a permanent free plan for up to three units with every feature included, making it relevant when a small unit cap is acceptable.
DoorStax is another rent-management option. EstateDeck may fit DIY landlords who can stay within its free five-unit plan, while its paid plan is priced per unit.
RentRedi is a choice for owners who want a free plan limited to two properties or a $5 a month monthly plan with unlimited properties. MagicDoor is an alternative for operators considering an AI-assistant plan that requires a one-year contract and starts at 25 units.
Verdict
Choose Baselane if you manage several rentals and want automated collection tied to organized tenant and property records, with a free Core plan to start. Its main drawback is the combination of five-business-day standard processing and transaction fees; if faster deposits are important, Smart’s annual-plan cost belongs in the decision. Landlords who do not need the portfolio records or added workflow tools should compare simpler or differently priced alternatives.
Verdict
Baselane combines rent collection with property-level payment tracking and accounting sync. Compare the payment fees and standard processing time with Smart’s annual-plan terms.
Where Specifiction places it
- Rent Payment Software#1 of 319.3
- Real Estate Accounting#1 of 219.2
- Real Estate Investor Software#1 of 189.1