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LetSentry

letsentry.co.uk

From £5/mo Free plan Web
Visit letsentry.co.uk
Spec score 8.8 #4 of 31 in Rent Payment Software

What it is

LetSentry is a web platform for UK landlords that handles property records, reminders, tenant maintenance and rent collection. It tracks gas, EICR, EPC, Legionella and HMO certificates or licences and sends expiry reminders. Landlords can record income and expenses for Self Assessment exports, though LetSentry says it is not HMRC-recognised MTD software. Tenants can submit maintenance requests through a portal, where response times are tracked; damp and mould timers align with Awaab's Law. Rent collection uses GoCardless Direct Debit, with payments sent to the landlord's nominated bank account. LetSentry says it does not hold tenant rent or other client money. E-signing records a SHA-256 fingerprint, IP address and timestamp, but the service says it is not a qualified trust service provider. Paid features include AI scanning of receipts and certificates, maintenance triage, repair estimates and Compliance Copilot. Its compliance logic is built for England, with Scottish short-term let licensing supported; full tenancy law for Wales, Scotland and Northern Ireland is not modelled. Plans range from Free at free to Enterprise at £49.99 a month, billed monthly.

Spec sheet

What it does
LetSentry is a web platform for English landlords and property managers to organize compliance records, tenancies, rent, expenses, maintenance and documents.Read 15 Oct 2026 · letsentry.co.uk
Purpose
LetSentry is a record-keeping, reminder and administration platform for UK landlords.Read 8 Oct 2026 · letsentry.co.uk
Trial
New accounts receive a 30-day Portfolio trial with all features and unlimited properties, without a payment card; afterward the account moves to Free unless upgraded.Read 8 Oct 2026 · letsentry.co.uk
Support
Professional and higher plans include priority support, and the pricing page lists support by email at [email protected].Read 8 Oct 2026 · letsentry.co.uk
Headquarters
The registered office is Cleveland House, Low Street, Husthwaite, York, England, YO61 4QA.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Founded
The company was incorporated on 24 February 2026, making 2026 its recorded founding year.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Accessibility
LetSentry reports an internal WCAG 2.2 AA self-assessment with no critical or serious blockers on core journeys and acknowledges that no external audit has yet been completed.Read 15 Oct 2026 · letsentry.co.uk
AI features
Paid features include AI receipt and certificate scanning, maintenance triage and repair estimates, and Compliance Copilot.Read 8 Oct 2026 · letsentry.co.uk
API and SDKs
The published material contains no public API reference, SDK download or developer portal; an acceptable-use policy only refers generally to API-style usage being subject to limits.Read 15 Oct 2026 · letsentry.co.uk
Certificate tracking
It tracks Gas Safety, EICR, EPC, smoke and carbon-monoxide checks, HMO licences and other expiry dates with reminder emails.Read 15 Oct 2026 · letsentry.co.uk
Client money
LetSentry states that it does not hold tenant rent or other client money.Read 8 Oct 2026 · letsentry.co.uk
Company scale
The Companies House officers page shows one officer, indicating a very small registered company at the time reviewed.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Company status
Companies House lists LetSentry Ltd as company 17051783 with one active officer and no resignations shown on the officers page.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Compliance tracking
It tracks gas, EICR, EPC, Legionella and HMO certificates or licences and sends expiry reminders.Read 8 Oct 2026 · letsentry.co.uk
Coverage
LetSentry says its compliance logic is built for England, with Scottish short-term let licensing supported, while full Wales, Scotland and Northern Ireland tenancy law is not modelled.Read 8 Oct 2026 · letsentry.co.uk
Data export
Exports include compliance reports, rent ledgers, tax summaries and accountant packs in PDF, CSV and Xero-compatible CSV formats.Read 15 Oct 2026 · letsentry.co.uk
Data import
Users can import properties, tenancies, certificates and expenses from CSV files, with presets for Property Hawk, Arthur, Landlord Vision, Hammock and Alphaletz exports.Read 15 Oct 2026 · letsentry.co.uk
Data residency
The privacy policy says primary data hosting is in Paris, with some US transfers covered by the UK extension to the EU-U.S. Data Privacy Framework or standard contractual clauses.Read 15 Oct 2026 · letsentry.co.uk
Director
Companies House lists Bernadette Louise Inchley as the active British director, appointed 24 February 2026.Read 15 Oct 2026 · find-and-update.company-information.service.gov.uk
Documentation
Documentation is mainly a collection of landlord guides, setup instructions, templates, policy pages and example exports rather than API documentation.Read 15 Oct 2026 · letsentry.co.uk
E-signature limitation
The signing feature is a simple electronic signature rather than a qualified UK eIDAS trust service, so legal weight in a dispute is left to a court or solicitor.Read 15 Oct 2026 · letsentry.co.uk
E-signatures
Built-in signatures record a SHA-256 document fingerprint, IP address, device information and timestamp in an audit trail.Read 15 Oct 2026 · letsentry.co.uk
Electronic signatures
Built-in e-signing records a SHA-256 fingerprint, IP address and timestamp; LetSentry says it is not a qualified trust service provider.Read 8 Oct 2026 · letsentry.co.uk
Expense and tax records
Expenses are mapped to HMRC Self Assessment categories and can be exported as SA105-aligned CSV and PDF records, but LetSentry does not submit tax returns or qualify as HMRC-recognised MTD software.Read 15 Oct 2026 · letsentry.co.uk
Independent price check
ProPixa's September 2026 comparison records LetSentry's published ladder as Free, £9.99, £19.99, £29.99 and £49.99 monthly by portfolio size.Read 15 Oct 2026 · propixa.co.uk
Jurisdiction limitation
Compliance logic is England-focused; Welsh rules and Scottish private residential tenancies are not modelled, although Scottish short-term-let licensing is supported.Read 15 Oct 2026 · letsentry.co.uk
Licence
The reviewed public pages do not state an open-source licence or offer source code.Read 15 Oct 2026 · letsentry.co.uk
Limit: client accounting
The independent comparison places LetSentry among landlord tools rather than agency systems and says such tools do not provide client accounting, landlord-client portals or full agency operations.Read 15 Oct 2026 · propixa.co.uk
Maintenance workflow
Maintenance requests support photos, tenant messaging, trade dispatch and Awaab's Law classification and response timers.Read 15 Oct 2026 · letsentry.co.uk
Not included
LetSentry says it does not provide legal or tax advice, submit forms to authorities on a user's behalf, or guarantee compliance.Read 8 Oct 2026 · letsentry.co.uk
Other integrations
The site mentions Stripe for subscription payments, Resend for email, Xero-compatible CSV exports and Lovable AI Gateway for AI features.Read 15 Oct 2026 · letsentry.co.uk
Payment limitation
LetSentry does not hold, control or process client money and does not automatically message tenants about arrears.Read 15 Oct 2026 · letsentry.co.uk
Portfolio dashboard
Portfolio users get compliance scoring, a calendar and a next-30-days view across properties.Read 15 Oct 2026 · letsentry.co.uk
Praise: portfolio pricing
An independent UK software comparison lists LetSentry at Free for one property, £9.99 for five, £19.99 for twenty and £29.99 for fifty, describing the fifty-property tier as especially inexpensive versus its own product.Read 15 Oct 2026 · propixa.co.uk
Rating on LetSentry customer reviews
No rating published from 0 reviews; the company's verified-user review page says there are no reviews yet.Read 15 Oct 2026 · letsentry.co.uk
Rent collection integration
GoCardless Direct Debit connects through OAuth and secure webhooks, while funds move directly from tenant to the landlord's bank account.Read 15 Oct 2026 · letsentry.co.uk
Retention
After account closure, tax-relevant records are retained for six years before automatic deletion, according to the privacy policy.Read 15 Oct 2026 · letsentry.co.uk
Security controls
The company describes TLS encryption, database row-level security, role-based access, private document buckets, monitoring, credential protection and optional TOTP two-factor authentication.Read 15 Oct 2026 · letsentry.co.uk
Security disclosure
LetSentry accepts vulnerability reports by email, targets acknowledgement within two UK working days and says it has no paid bug-bounty programme.Read 15 Oct 2026 · letsentry.co.uk
Self-hosting
LetSentry is presented as a hosted web service and its public pages provide no self-hosting package or deployment instructions.Read 15 Oct 2026 · letsentry.co.uk
Tax records
The product logs income and expenses for Self Assessment exports and states that it is not HMRC-recognised MTD software.Read 8 Oct 2026 · letsentry.co.uk
Tenant maintenance
Tenants can submit maintenance requests through a portal, with response times tracked, including damp and mould timers aligned with Awaab's Law.Read 8 Oct 2026 · letsentry.co.uk
Tenant portal
Tenants receive a private portal for shared certificates, signed documents, rent statements and maintenance requests.Read 15 Oct 2026 · letsentry.co.uk

Plans and prices

Free Free Free forever 1 property · certificate reminders · tenant maintenance portal · GoCardless rent collection · tax records · CSV/PDF exports Read 15 Oct 2026 · letsentry.co.uk
Essential £5 a month £5/month 1 property · Free features · AI receipt and certificate scanning · AI maintenance triage · Compliance Copilot · monthly statements · agent/trustee sharing Read 15 Oct 2026 · letsentry.co.uk
Essential £5 a month Monthly 1 property · AI receipt and certificate scanning · AI maintenance triage · Compliance Copilot · monthly landlord statements Read 8 Oct 2026 · letsentry.co.uk
Starter £9.99 a month £9.99/month Up to 5 properties · AI tools · next-30-days view · saved report presets Read 15 Oct 2026 · letsentry.co.uk
Professional £19.99 a month £19.99/month Up to 20 properties · Starter features · priority support Read 15 Oct 2026 · letsentry.co.uk
Portfolio £29.99 a month £29.99/month Up to 50 properties · Professional features · priority support Read 15 Oct 2026 · letsentry.co.uk
Enterprise £49.99 a month £49.99/month Up to 100 properties · Portfolio features · priority support · over 100 properties requires a quote Read 15 Oct 2026 · letsentry.co.uk
Enterprise £49.99 a month Monthly Up to 100 properties · everything in Portfolio · priority support Read 8 Oct 2026 · letsentry.co.uk

Every LetSentry plan and price →

Strong points and limits

Strong points

  • Tracks key certificates and sends expiry reminders.
  • Tenant portal tracks maintenance response times.
  • Rent payments go to the landlord's nominated account.
  • 30-day trial includes all features and unlimited properties.

Limits

  • Full tenancy law for Wales, Scotland and Northern Ireland is not modelled.
  • Not HMRC-recognised MTD software.
  • Does not provide legal or tax advice.
  • E-signing is not from a qualified trust service provider.

Who it suits

LetSentry suits UK landlords who want certificate reminders, rent collection and tenant maintenance requests in one web platform. Its compliance coverage is oriented to England, with Scottish short-term let licensing support.

LetSentry in depth

Read the full write-up

LetSentry is a web-based administration platform for UK landlords, best suited to those managing properties in England who want records, reminders and tenant requests together. Its single-property Free plan is substantial; the main caution is that tracking does not replace jurisdiction-specific advice or tax-compliant MTD software.

Overview

LetSentry combines property administration with tenant maintenance and rent collection, rather than focusing on payments alone. That makes it a practical starting point for a landlord who wants one place to keep certificates and tax records while giving tenants a channel for repair requests. Its value falls if you need comprehensive tenancy-law coverage across the UK: its compliance logic is built for England, with Scottish short-term let licensing supported, but full tenancy law for Wales, Scotland and Northern Ireland is not modelled.

LetSentry does not provide legal or tax advice, submit forms to authorities for users or guarantee compliance. Its reminders can support administration, but landlords remain responsible for checking their obligations.

Key features

Certificates and tax records

Certificate tracking covers gas, EICR, EPC, Legionella and HMO certificates or licences, with reminders as documents approach expiry. Income and expenses can be logged and exported for Self Assessment, which is useful for assembling records but not a substitute for tax software: LetSentry is not HMRC-recognised Making Tax Digital software.

Tenant requests and rent

Tenants can submit maintenance requests through a portal, and the platform tracks response times. Damp and mould timers are aligned with Awaab's Law, giving landlords a way to monitor responses on a time-sensitive issue. Rent collection uses GoCardless Direct Debit, with payments sent to the landlord's nominated bank account. LetSentry says it does not hold tenant rent or other client money, a useful distinction for landlords choosing a payment workflow.

Signing and AI tools

Built-in e-signing records a SHA-256 fingerprint, IP address and timestamp. That creates a record of signing events, but LetSentry is not a qualified trust service provider. Paid plans add AI receipt and certificate scanning, maintenance triage and repair estimates, plus Compliance Copilot. These features may reduce routine sorting and triage, but they do not change the product's stated limits on legal advice or compliance guarantees.

Pricing

New accounts start with a 30-day Portfolio trial, including all features and unlimited properties, without a payment card. After the trial, the account moves to Free unless upgraded. That makes it possible to try the higher-tier workflow before settling on a plan, but landlords should choose a paid tier before relying on capacity beyond Free's one-property cap.

PlanPriceWhat it includesFreefree1 property; certificate tracking and reminders; tenant maintenance portal; GoCardless rent collection; tax records and CSV/PDF exports.Essential£5 a month, billed Monthly1 property; AI receipt and certificate scanning; AI maintenance triage; Compliance Copilot; monthly landlord statements.Starter£9.99 a month, billed MonthlyUp to 5 properties; AI tools; next-30-days view; saved report presets.Professional£19.99 a month, billed MonthlyUp to 20 properties; everything in Starter; priority support.Portfolio£29.99 a month, billed MonthlyUp to 50 properties; everything in Professional; priority support.Enterprise£49.99 a month, billed MonthlyUp to 100 properties; everything in Portfolio; priority support.Free is unusually capable for a one-property landlord: it retains reminders, tenant requests, rent collection and exports rather than limiting the core workflow to a short trial. Essential costs less than Starter but still caps capacity at one property; it is the upgrade for AI tools and statements, not portfolio growth. Starter is the first tier for managing multiple properties, while Professional, Portfolio and Enterprise scale the caps to 20, 50 and 100 and include priority support. The listed payment method is bank only, and autopay and payment reminders are supported.

Platforms

LetSentry runs on the web. Its rent workflow uses GoCardless Direct Debit and pays into the landlord's nominated bank account.

Who it's for

LetSentry is a good fit for England-based landlords who want certificate reminders, tax-record exports, tenant maintenance tracking and rent collection in one system. The Free plan is particularly suitable for a single-property landlord who wants those core tools without a monthly charge. Landlords with several properties can move to Starter or higher as their portfolio grows.

It is a weaker fit for anyone who needs full tenancy-law modelling across Wales, Scotland or Northern Ireland, professional tax or legal guidance, or recognised MTD software. Those needs require another product or independent advice.

Pros and cons

Useful core tools on Free: one property still gets certificate tracking, tenant maintenance, rent collection and tax exports.

Clear growth tiers: paid plans set property caps from five to 100, with priority support on Professional and above.

Tenant workflow is more than a message inbox: requests have tracked response times, including damp and mould timers aligned with Awaab's Law.

Regional coverage has a meaningful boundary: England is the compliance focus, so landlords elsewhere should not depend on it for full tenancy-law modelling.

Tax exports have a limit: Self Assessment records are supported, but LetSentry is not HMRC-recognised MTD software.

Signing is not qualified trust service provision: event details are recorded, but users needing that status must look elsewhere.

Alternatives

For a broader rent-payment comparison, see Rent Payment Software.

Choose Baselane Rent Collection if you want a free plan with banking and bookkeeping essentials and automated rent, reminders and late fees, plus Android and iOS apps. Consider Rentberry if you want a free tenant-facing service with rent negotiation, maintenance requests and property-tour requests across mobile and web. Kiraya Setu is an alternative for landlords seeking a web-based plan priced in INR with active-tenant limits and automated WhatsApp and email features. MyRentSaathi is another web option with a free INR plan for one flat or tenant; its maker identifies it as a product of AIVEXA.

RentPay may suit readers who want a free rent-payment account across web and mobile, with transfer costs varying by payment method. RentMerchant is worth considering for an iOS and web option with a free plan for up to three properties and a paid unlimited-property tier. ZenRent offers a free web plan for one to two properties, with a stated lack of HMO support. Dawzer RMS is another web-based freemium option, with a permanent free plan capped at three units.

Verdict

Choose LetSentry if you are a landlord, especially in England, who wants a connected record-keeping, reminders, maintenance and rent workflow, with a genuinely useful free tier for one property. Its clearest reasons to look elsewhere are the absence of full regional tenancy-law coverage and its limits on tax, legal advice and compliance guarantees.

Verdict

LetSentry brings property administration, reminders and tenant requests together, with a 30-day Portfolio trial before an account moves to Free unless upgraded. Check its stated regional coverage and limits around tax, legal advice and compliance guarantees.

Where Specifiction places it

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