RentPay
rentpay.com.au
What it is
RentPay is a rental-payment platform for tenants who pay rent through an agent. It lets users set weekly, fortnightly or monthly deposits, and can debit funds on payday before rent is due. Payments can be made by bank transfer, PayID, BPAY, debit or credit card, PayPal, Alipay, WeChat Pay or UnionPay. Cleared account funds earn 2.50% p.a. before transfer to the agent’s trust account. The free account has no monthly, signup or money-sending fee, but payment-method charges apply, including 1.15% for cards and $1.00 for BPAY. Its wallet limit is $9,999, with interest calculated only on balances up to $9,500. Other services include bill smoothing, Paylab rewards transferable from participating Australian retailers, and Scorebuilder, which reports account status monthly to illion. Users can see payment history in the app, but cannot download it. RentPay is available on Android, iOS and web.
Spec sheet
- What it does
- RentPay is an Australian digital wallet and rental-payment service that lets tenants schedule deposits and payments to agents.Read 15 Oct 2026 · rentpay.com.au
- Purpose
- RentPay is a rental-payment platform for tenants that lets users schedule deposits and pay rent to agents.Read 1 Oct 2026 · rentpay.com.au
- Security
- Funds are held in an Australian bank trust account, and personal and payment information is stored in a secure high-security data centre.Read 1 Oct 2026 · rentpay.com.au
- Compliance
- RentPay states that it is PCI compliant and undergoes an annual audit of its security practices.Read 1 Oct 2026 · rentpay.com.au
- Support
- Australian-based support is available Monday to Friday from 8:30am to 6:30pm AEST by phone and email.Read 15 Oct 2026 · rentpay.com.au
- Headquarters
- Perth, Western AustraliaRead 28 Sep 2026 · rentpay.com.au
- Agent dashboard
- The agent product includes payment management, tenancy-related invoices, rent adjustments, alerts and reminders.Read 15 Oct 2026 · rentpay.com.au
- Agent independence
- Tenants can use RentPay without their agent registering because RentPay sends money to the agent using the agent's requested payment method.Read 15 Oct 2026 · rentpay.com.au
- Agent integrations
- RentPay states that it works with all leading trust-accounting systems and is certified for MRI Property Tree.Read 15 Oct 2026 · au.linkedin.com
- Bill smoothing
- Bill Smoothing lets users make recurring weekly, fortnightly or monthly payments toward bills from any Australian provider.Read 15 Oct 2026 · rentpay.com.au
- Buffer
- Users can add an automatic buffer to deposits, which RentPay can use when the account is short for rent.Read 15 Oct 2026 · rentpay.com.au
- Company size
- LinkedIn lists RentPay as an 11–50 employee real-estate company headquartered in Perth and founded in 2021.Read 15 Oct 2026 · au.linkedin.com
- Credit building
- Scorebuilder reports account status monthly to illion and repayments for drawn funds are spread over four fortnights by automatic direct debit.Read 1 Oct 2026 · rentpay.com.au
- Developer surface
- The user agreement describes access through the RentPay app or website and secure payment links, rather than documenting a public developer API or SDK.Read 15 Oct 2026 · rentpay.com.au
- Eligibility limit
- RentPay is currently available only to tenants who rent through an agent, not private landlords.Read 1 Oct 2026 · rentpay.com.au
- History export
- Users can view rental payment history in the app, but RentPay says downloading the history is not currently available.Read 1 Oct 2026 · rentpay.com.au
- History export limitation
- RentPay says transaction history can be viewed in the app but cannot currently be downloaded.Read 15 Oct 2026 · rentpay.com.au
- Interest
- Cleared funds in a RentPay account earn 2.50% p.a. interest before being paid to the agent’s trust account.Read 1 Oct 2026 · rentpay.com.au
- Interest feature
- Cleared RentPay funds are advertised as earning 3.27% per annum, while the user agreement caps interest calculations at a $9,500 balance.Read 15 Oct 2026 · rentpay.com.au
- Legal maker
- The public site identifies the maker as RentPay Technology Pty Ltd, while the Google Play listing names Rent.com.au (Operations) Pty Ltd as developer.Read 15 Oct 2026 · rentpay.com.au
- Licence status
- RentPay is presented as a proprietary commercial service; its public pages do not state an open-source licence.Read 15 Oct 2026 · rentpay.com.au
- Limit: delays and reliability
- Independent reviewers report direct-debit delays, payment processing failures, public-holiday misses and transactions being flagged for fraud review.Read 15 Oct 2026 · productreview.com.au
- Limit: fees
- Reviewers repeatedly complain about card, BPAY, monthly and dishonour fees and say fee-free methods may require paying several days early.Read 15 Oct 2026 · productreview.com.au
- Limit: support and usability
- Complaints include slow or defensive support, difficult cancellation or withdrawal workflows, login friction and limited historical transaction access.Read 15 Oct 2026 · uk.trustpilot.com
- Notable news
- Rent.com.au reported in its 2025 annual-report materials that RentPay Technology Pty Ltd is a controlled entity of Rent.com.au Limited.Read 15 Oct 2026 · investors.rent.com.au
- Notifications
- Automatic-payment success is reported through email and in-app notifications.Read 15 Oct 2026 · rentpay.com.au
- Payment methods
- The service supports direct debit, PayID, BPAY, bank transfer, Mastercard, Visa, American Express, PayPal, Alipay, WeChat Pay and UnionPay.Read 15 Oct 2026 · rentpay.com.au
- Payment schedules
- Users can arrange weekly, fortnightly or monthly deposits and align rent debits with payday.Read 15 Oct 2026 · rentpay.com.au
- Payment timing
- Automatic rent payments are processed at 9:00am AEST on the selected due date and normally reach the agent the same day.Read 15 Oct 2026 · rentpay.com.au
- Praise: convenience
- A Trustpilot reviewer liked credit-card rewards, Scorebuilder and the Paylab cashback integration.Read 15 Oct 2026 · uk.trustpilot.com
- Praise: flexibility
- Positive reviewers repeatedly praise flexible payment timing, multiple payment methods, automated rent handling and credit-building features.Read 15 Oct 2026 · apps.apple.com
- Private-landlord limitation
- The service is currently limited to tenants renting through an agent rather than private landlords.Read 15 Oct 2026 · rentpay.com.au
- Rating on Apple App Store
- 3.7 out of 5 from 146 ratingsRead 15 Oct 2026 · apps.apple.com
- Rating on ProductReview.com.au
- 1.7 out of 5 from 23 reviewsRead 15 Oct 2026 · productreview.com.au
- Rating on Trustpilot
- 2.6 out of 5 from 8 reviewsRead 15 Oct 2026 · uk.trustpilot.com
- Regulatory status
- RentPay Technology Pty Ltd is listed as ACN 636 254 709, Australian Credit Licence 541127 and an authorised representative of Flexewallet AFSL 448066.Read 15 Oct 2026 · rentpay.com.au
- Scorebuilder
- Scorebuilder offers approved users a revolving line of credit of up to $500 and reports account status monthly to Illion.Read 15 Oct 2026 · rentpay.com.au
- Scorebuilder eligibility
- Applicants undergo a full credit check, and provisionally approved users may need three months of on-time RentPay payments before access.Read 15 Oct 2026 · rentpay.com.au
- Security statement
- RentPay says it uses account security controls and stores information in systems restricted to authorised users, while acknowledging internet transmission cannot be guaranteed fully secure.Read 15 Oct 2026 · rentpay.com.au
- Shopping rewards
- Paylab provides rewards of up to 15% at more than 140 Australian retailers, with rewards transferable to the RentPay wallet.Read 15 Oct 2026 · rentpay.com.au
- System requirement
- The iOS listing requires iOS 15.1 or later and lists an app size of 56.2 MB.Read 15 Oct 2026 · apps.apple.com
- Wallet limit
- Interest is calculated on balances up to $9,500 and the RentPay wallet has a maximum balance limit of $9,999.Read 1 Oct 2026 · rentpay.com.au
- Wallet protection
- RentPay says tenant funds are held in an Australian bank trust account before transfer to the agent's trust account.Read 15 Oct 2026 · rentpay.com.au
Plans and prices
Strong points and limits
Strong points
- Weekly, fortnightly and monthly deposit schedules
- Multiple payment methods, including PayID and BPAY
- Cleared funds earn 2.50% p.a.
- Payment history is viewable in the app
Limits
- Available only to agent-renting tenants
- Wallet balance limit is $9,999
- Rental payment history cannot be downloaded
- Some payment methods incur fees
Who it suits
It suits tenants who rent through an agent and want to schedule rent payments or smooth bills. It is not available to tenants renting from private landlords.
RentPay in depth
Read the full write-up
Overview
RentPay is a tenant payment service that schedules rent funding and pays agents, with additional tools for bills, shopping rewards and credit building. It is a good fit for renters who want to match deposits to payday and pay through an agent. The main trade-offs are payment-method charges and limits on its interest-bearing wallet.
Key features
Weekly, fortnightly or monthly deposits let tenants align rent funding with their pay cycle; RentPay can debit funds on payday before rent is due. Payment options include bank transfer, PayID, BPAY, debit or credit card, PayPal, Alipay, WeChat Pay and UnionPay. The choice is broad, but the free account does not make every method free: card and online wallet payments attract percentage fees, while BPAY costs $1.00.
Cleared funds earn 2.50% p.a. before RentPay pays them to an agent’s trust account. Interest is calculated only on balances up to $9,500, and the wallet cannot exceed $9,999. That makes the interest a benefit on rent funds held temporarily, not a reason to park larger savings in the account.
Bill smoothing lets users contribute smaller weekly, fortnightly or monthly amounts toward bills from any Australian provider. Paylab rewards can reach 15% at more than 140 Australian retailers, with rewards transferable to the RentPay account. These features add flexibility, but their value depends on how often a tenant uses bill smoothing or shops with participating retailers.
Scorebuilder reports account status monthly to illion. Drawn funds are repaid by automatic direct debit over four fortnights. The credit-building option has a one-time application fee as well as ongoing and usage charges, so it is a separate financial commitment rather than a free account extra.
Funds are held in an Australian bank trust account; RentPay says personal and payment information is stored in a secure high-security data centre, is PCI compliant, and undergoes an annual security-practices audit. RentPay works alongside existing agent trust-accounting software and supports BPAY/DEFT or bank-transfer/OSKO payments to agents. Australian-based support is available by phone, email or live chat, Monday to Friday, 8:30am to 6:30pm AEST. Payment history is viewable in the app, but cannot currently be downloaded.
Pricing
The RentPay account is free: free, with no sign-up or money-sending fee. Fees depend on how rent is paid: 1.15% for credit or debit cards, 1.75% for PayPal, 1.50% for Alipay or WeChat Pay, 2.20% for UnionPay, and $1.00 for BPAY. Bank transfer and PayID are listed as payment methods without a stated charge. This account suits tenants who want scheduled rent funding and can use a low-cost payment route.
Scorebuilder costs $5.00 once as an application fee, up to $500 in credit, a $1.50 monthly account fee, and a $4.00 fortnightly usage fee while a balance is outstanding. A missed payment costs $15.00. It may suit renters who specifically want the reporting and repayment structure, but the fees make it a poor choice for anyone seeking a no-cost credit-building add-on.
Platforms
RentPay runs on Android, iOS and the web. Autopay, payment reminders and a tenant payment portal support recurring rent management; the service does not offer owner disbursements.
Who it's for
RentPay is aimed at tenants who rent through an agent, not people renting directly from a private landlord. Its schedules and payment choices are most useful for renters who want to set aside rent in step with payday, while bill smoothing adds a way to spread household bills through the same service.
Pros and cons
Pro: Weekly, fortnightly and monthly funding schedules, including payday debits, help align rent contributions with income.
Pro: Multiple payment methods and bill smoothing cover more than rent alone.
Pro: Cleared funds earn 2.50% p.a., although interest and wallet caps limit how much benefits.
Con: Card, digital-wallet and BPAY payments carry charges, so the free monthly account can still cost money to use.
Con: Private-landlord tenants are ineligible, and rental history cannot be downloaded.
Con: Scorebuilder adds recurring, usage and missed-payment fees to its application charge.
Alternatives
For a broader comparison of rent-payment services, see Rent Payment Software.
Choose Baselane Rent Collection instead if you want free banking and bookkeeping essentials alongside automated rent, reminders and late fees on its Core plan.
LetSentry is a web-based alternative with a free plan covering one property, certificate tracking, a tenant maintenance portal, GoCardless rent collection and tax-record exports.
Choose Rentberry if tenant-facing tools such as rent negotiation, maintenance requests, property-tour requests and e-signing matter more than RentPay’s scheduled agent payments.
RentMerchant offers a free plan for up to three properties, while its Pro plan adds unlimited properties and units for $15 a month when billed annually.
Dawzer RMS may suit a small portfolio that needs property-management features: its permanent free plan covers up to three units and includes every feature.
Consider DoorStax if you need a paid property-manager plan rather than a tenant rent-payment account.
EstateDeck has a free DIY Landlord plan for up to five units, with digital leases and maintenance tracking, making it a better fit for landlords managing their own properties.
Choose NAB Easy Tap if you need pay-as-you-go payment acceptance on Android or the web; it charges only when a payment is taken and has no setup or terminal hardware fees.
Verdict
RentPay is a sensible choice for agent-managed tenants who want rent deposits timed to their pay cycle, plus bill smoothing in one account. Its strongest reason to choose it is that combination of scheduling and payment flexibility; its strongest reason to look elsewhere is the agent-only rule, compounded by fees on several payment methods and Scorebuilder’s ongoing charges.
Verdict
RentPay combines scheduled rent payments with bill smoothing and other account services. Check payment-method fees and the wallet and interest limits before choosing it.
Where Specifiction places it
- Rent Payment Software#8 of 318.7