Baselane Rent Collection vs RentMerchant
Baselane Rent Collection
baselane.com
RentMerchant
rentmerchant.comSide by side
| Figure | Baselane Rent Collection | RentMerchant |
|---|---|---|
| Price from | $20/mo | $15/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Rent Payment Software | 9.3 (#1) | 7.8 (#16) |
| Payment fees | ACH payments incur a $2 fee that landlords may cover or pass to tenants, while card payments incur a 3.49% tenant fee. | ACH payments cost 0.8% capped at $5 plus a $2 RentMerchant fee on Free, while the $2 fee is waived on Pro. |
| Security | Baselane says it uses mandatory multi-factor authentication, encrypts data at rest and in transit, and conducts independent security audits. | Payments are processed by Stripe, raw card and bank numbers are not stored by RentMerchant, and accounts can use two-factor login. |
| Support | Customer support is listed as available Monday through Friday 9am–7pm ET and Saturday–Sunday 9am–5pm ET, with phone support weekdays 9am–6pm ET. | The contact page says a real person usually responds within one business day. |
Plans
RentMerchant
- FreeFree
- Pro$15 a month
- Pro (month-to-month)$20 a month
- CustomPriced on request
In their own words
Baselane Rent Collection
Baselane Rent Collection automates rent invoices, reminders and late fees, then assigns payments to the appropriate property and tenant. Tenants can pay one-time or recurring rent through a portal using ACH, debit cards or credit cards. ACH payments incur a $2 fee that landlords may cover or pass to tenants; card payments carry a 3.49% tenant fee. Standard processing takes 5 business days, while Baselane Smart users receive rent in 2 business days. The service supports multiple properties and units with separate rent schedules, and provides ledgers and rent rolls organized by tenant, property or unit. Landlords can report on-time rent payments to credit bureaus, and Livble lets tenants pay in installments while landlords receive rent in full. QuickBooks and Xero sync are listed. Core is free and includes automated rent, reminders and late fees. Smart costs $20 a month on an annual plan and adds faster deposits, advanced automations, priority support and shared access. The service is available on Android, iOS and the web.
RentMerchant
RentMerchant provides online rent collection and property management for independent landlords, with web and iOS access. Tenants can pay by bank transfer or debit and credit card, either once or through autopay. The system sends monthly recurring invoices, payment reminders, and automatic late fees. A tenant portal supports payments, payment-history and ledger viewing, and repair requests. Landlords can collect online applications and obtain electronic lease signatures with an audit trail. Property owners can receive read-only logins showing collections, fees, and net amounts. Reports include CSV and Schedule E exports, and landlords can import properties in bulk from CSV. Payments are processed by Stripe; RentMerchant says it does not store raw card or bank numbers, and accounts can use two-factor login. The Free plan costs nothing and supports up to three properties. Pro costs $15 a month billed annually for unlimited properties and units, while month-to-month Pro costs $20 a month. ACH payments on Free cost 0.8% capped at $5 plus a $2 RentMerchant fee; the $2 fee is waived on Pro.