BasePress vs Helpable
BasePress
basepresskb.comHelpable
gethelpable.comSide by side
| Figure | BasePress | Helpable |
|---|---|---|
| Price from | $6.58/mo | $25/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 3 | 5 |
| Spec score · Knowledge base software | 7.3 (#124) | 8.9 (#10) |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Content analytics | Yes | Yes |
| Free plan | No | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | BasePress Premium integrates with WPML for multilingual knowledge bases, and the maker also lists SearchWP integration. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| Product | BasePress is a WordPress knowledge base and wiki plugin for building a documentation hub. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| Support | The pricing page includes one year of product support in all plans, with priority support for Pro and Elite. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
Plans
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
BasePress
BasePress has no write-up on Specifiction yet; its figures are above.