Basware vs SAP Customer Data Platform
Basware
basware.comSAP Customer Data Platform
sap.comSide by side
| Figure | Basware | SAP Customer Data Platform |
|---|---|---|
| Price from | — | $1.15/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 14 |
| Spec score · SAP Store Software | 8.5 (#1) | 8.1 (#4) |
| Founded | Basware says it was founded in 1985. | 1972 |
| Free plan | No | No |
| Headquarters | Espoo, Finland | Walldorf, Germany |
| Integrations | Basware says its P2P solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, using open APIs and certified integrations. | SAP provides out-of-the-box and custom connectors for importing data from multiple sources and configuring destinations. |
| Purpose | Basware automates procure-to-pay processes spanning procurement, accounts payable, and invoice automation. | The platform surfaces customer data insights in real time across the enterprise to support personalized engagement, revenue growth, and retention. |
| Rating on G2 | 4.2 out of 5 from 156 reviews | 4.4 out of 5 from 56 reviews |
| System requirements | Supported desktop browsers are current Chrome, Edge and Firefox on Windows and Safari, Chrome and Firefox on macOS; JavaScript and cookies must be enabled and minimum resolution is 1024x768. | SAP’s product materials specify browser-based access and direct users to current technical documentation rather than an installable desktop package. |
| What it does | Basware provides an invoice-lifecycle and procure-to-pay platform covering procurement, accounts payable, e-invoicing and payment processes. | SAP Customer Data Platform unifies customer data from front-office and back-office systems into real-time profiles for personalized engagement. |
Plans
SAP Customer Data Platform
- SAP Customer Data Platform$1.15 a month
- SAP BusinessObjects BI (user)Priced on request
- SAP Crystal Reports 2025 FullPriced on request
- SAP Customer Data PlatformPriced on request
- SAP Master Data Governance via SAP Business Data Cloud core Priced on request
- SAP Customer Data Platform, advanced insights$599 a month
- Cloud test and demo for SAP Master Data Governance, cloud edPriced on request
- SAP BusinessObjects BI (CS)Priced on request
- SAP Crystal Reports 2025 UpgradePriced on request
- SAP Customer Data Platform, advanced insightsPriced on request
In their own words
Basware
Basware is a procure-to-pay platform that automates work across procurement, accounts payable, and invoice processing. Its e-invoicing tools capture invoices submitted through different supplier channels; AI can code and route them, match them against records, and handle exceptions. Procurement capabilities include hosted catalogs, supplier management, guided request intake, stock integration, and approval workflows that issue purchase orders when requisitions are approved. Basware says its solutions connect to more than 250 ERP systems, including SAP, Oracle, and Microsoft, through open APIs and certified integrations. They can also use purchase-order data from existing procurement or ERP systems, complementing rather than replacing those systems. The platform is available on Android, iOS, and the web, with API access. Basware identifies global organizations processing more than 50,000 invoices annually, finance shared service centers, and multi-ERP environments as potential fits. Support is available by chat, web, and phone, plus a 24/7 AI-powered self-service chatbot. Pricing is tailored and available on request; no free plan is listed.
SAP Customer Data Platform
SAP Customer Data Platform brings customer data together into profiles for individual and account-level B2B and B2C use cases. It surfaces insights in real time to support personalized engagement, revenue growth, and retention. The platform combines identity and purpose data, then coordinates customer data with engagement systems according to privacy permissions; it can also activate profile data customers share directly with permission. Generative AI enriches customer insights and operational intelligence, while ongoing attribute calculations support segmentation and real-time decisions. SAP describes a native ERP connection and integrations using a common data model with ERP, supply chain management, and other cloud solutions. Data can enter through prebuilt or custom connectors, APIs, or batch ingestion, including legacy imports from Microsoft Azure, Amazon Web Services, Google Cloud Storage, and SFTP. REST APIs support ingestion, querying, deletion, and auditing administrative operations and updates. The product is a multitenant SaaS service, available through web and API. Pricing is paid, with no free plan; the listed SAP Customer Data Platform plan costs $1.15 a month, billed monthly, in blocks of 1 Capacity Unit per month, on a 3-to-36-month contract. Pricing depends on data objects, storage, and insight configurations.