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Basware

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Spec score 8.5 #1 of 27 in SAP Store Software

What it is

Basware is a procure-to-pay platform that automates work across procurement, accounts payable, and invoice processing. Its e-invoicing tools capture invoices submitted through different supplier channels; AI can code and route them, match them against records, and handle exceptions. Procurement capabilities include hosted catalogs, supplier management, guided request intake, stock integration, and approval workflows that issue purchase orders when requisitions are approved. Basware says its solutions connect to more than 250 ERP systems, including SAP, Oracle, and Microsoft, through open APIs and certified integrations. They can also use purchase-order data from existing procurement or ERP systems, complementing rather than replacing those systems. The platform is available on Android, iOS, and the web, with API access. Basware identifies global organizations processing more than 50,000 invoices annually, finance shared service centers, and multi-ERP environments as potential fits. Support is available by chat, web, and phone, plus a 24/7 AI-powered self-service chatbot. Pricing is tailored and available on request; no free plan is listed.

Spec sheet

What it does
Basware provides an invoice-lifecycle and procure-to-pay platform covering procurement, accounts payable, e-invoicing and payment processes.Read 21 Oct 2026 · basware.com
Purpose
Basware automates procure-to-pay processes spanning procurement, accounts payable, and invoice automation.Read 3 Oct 2026 · basware.com
Free plan
NoRead 21 Sep 2026 · basware.com
API
Basware exposes a public-internet REST API using JSON payloads for AP Automation, Supplier Management and Basware Network data exchange.Read 21 Oct 2026 · developer.basware.com
Integrations
Basware says its P2P solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, using open APIs and certified integrations.Read 3 Oct 2026 · basware.com
Support
Customer support is available by chat, web, or phone, and Basware provides a 24/7 AI-powered self-service chatbot.Read 3 Oct 2026 · basware.com
Headquarters
Espoo, FinlandRead 23 Sep 2026 · basware.com
Founded
Basware says it was founded in 1985.Read 21 Oct 2026 · basware.com
Analytics
Basware reports 89% touchless processing, 98% first-pass matching on PO invoices and 85% invoices paid on time on its P2P page.Read 21 Oct 2026 · basware.com
API regions
AP Automation APIs have separate test and production environments for Europe, the United States, Australia and Canada.Read 21 Oct 2026 · developer.basware.com
Approval workflows
YesRead 21 Sep 2026 · basware.com
Certifications
Basware states that its ISO 27001 certification includes ISO 27017 and ISO 27018.Read 21 Oct 2026 · basware.com
Cloud connectivity
Customers must permit access to *.basware.com through firewalls and proxies; TLS 1.2 or higher is required, with TLS 1.3 required for post-quantum cipher use.Read 21 Oct 2026 · basware.com
Company history
Basware says it was founded in 1985.Read 3 Oct 2026 · basware.com
Company legal name and ownership
Basware Corporation is a private company headquartered in Espoo, Finland; the group is owned by Accel-KKR, Long Path Partners and Briarwood Capital Partners.Read 21 Oct 2026 · basware.com
Company size
LinkedIn lists Basware as privately held, headquartered in Espoo, founded in 1985 and employing 1,001–5,000 people.Read 21 Oct 2026 · linkedin.com
Developer documentation
Public documentation includes an API manual, field-and-method reference, Swagger definitions, OAuth2 endpoints, push notifications and integration-selection guidance.Read 21 Oct 2026 · developer.basware.com
ERP integrations
Basware states that it has integrated with more than 250 ERP systems, including SAP, Oracle and Microsoft environments.Read 21 Oct 2026 · basware.com
Existing systems
Basware says it can use purchase-order data from existing procurement or ERP systems and complements rather than replaces ERP systems.Read 3 Oct 2026 · basware.com
Integration formats
The integration guide documents both REST API and XML interfaces, and says they can be used side by side for different interfaces.Read 21 Oct 2026 · developer.basware.com
Invoice ingestion
Its e-invoicing capabilities capture invoices from different supplier channels and advertise 100% invoice-data accuracy.Read 21 Oct 2026 · basware.com
Invoice matching
The service matches invoices against purchase orders, contracts and goods receipts, including invoices originating in external procurement systems.Read 21 Oct 2026 · basware.com
Invoice processing
Its e-invoicing solutions automate invoice capture across supplier submission methods, while AI can handle coding, routing, matching, and exceptions.Read 3 Oct 2026 · basware.com
Licence
The public developer material describes a credentialed hosted service and does not identify an open-source licence or SDK distribution.Read 21 Oct 2026 · developer.basware.com
Limit: implementation and price
Capterra reviewers describe implementation as challenging, the learning curve as steep, the product as expensive and support as needing improvement.Read 21 Oct 2026 · capterra.com
Limit: supplier experience
Trustpilot complaints describe complicated account setup, invoice rejections, low usability and difficulty getting paid through supplier workflows.Read 21 Oct 2026 · trustpilot.com
Limit: workflow usability
G2 reviewers report that some simple actions require too many steps, the interface can feel slow and error messages can be unclear.Read 21 Oct 2026 · ai.g2.com
Network
The company says its e-invoicing network connects more than 220 interoperability partners and supports global invoice exchange.Read 21 Oct 2026 · basware.com
Ownership news
On April 14, 2022, Accel-KKR, Long Path Partners and Briarwood announced a recommended tender offer intended to take Basware private.Read 21 Oct 2026 · accel-kkr.com
Praise: automation and visibility
Reviewers repeatedly praise automated invoice matching, approval workflows, payment processing, invoice-status visibility and audit history.Read 21 Oct 2026 · ai.g2.com
Praise: integrations and usability
G2 and Capterra reviewers describe ERP connectivity, intuitive invoice workflows, three-way matching and faster processing as strengths.Read 21 Oct 2026 · g2.com
Procurement
Basware Purchase supports requisition approval, purchase orders, receiving and broader e-procurement transformation.Read 21 Oct 2026 · basware.com
Published price detail
The pricing page describes a tailored subscription model but publishes no numeric price and directs prospective buyers to contact Basware.Read 3 Oct 2026 · basware.com
Rating on Apple App Store
3.9 out of 5 from 7 ratingsRead 21 Oct 2026 · apps.apple.com
Rating on Capterra
3.9 out of 5 from 21 reviewsRead 21 Oct 2026 · capterra.com
Rating on G2
4.2 out of 5 from 156 reviewsRead 21 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.7 out of 5 from 292 reviewsRead 21 Oct 2026 · gartner.com
Rating on GetApp
3.9 out of 5 from 21 reviewsRead 21 Oct 2026 · getapp.co.uk
Rating on Google Play
3.7 out of 5 from 17 reviewsRead 21 Oct 2026 · play.google.com
Rating on Software Advice
3.9 out of 5 from 21 reviewsRead 21 Oct 2026 · softwareadvice.com
Rating on Trustpilot
2.0 out of 5 from 21 reviewsRead 21 Oct 2026 · trustpilot.com
Release process
Basware publishes regular feature and enhancement release notes, with some features enabled by consultants and others available for customer self-service.Read 21 Oct 2026 · customer.basware.com
Security audits
Basware says its IT general and application controls undergo recurring independent ISAE/SOC audits, with product reports available under NDA.Read 21 Oct 2026 · basware.com
Security testing
The company reports internal and external vulnerability testing by security tools and an outside security firm.Read 21 Oct 2026 · basware.com
System requirements
Supported desktop browsers are current Chrome, Edge and Firefox on Windows and Safari, Chrome and Firefox on macOS; JavaScript and cookies must be enabled and minimum resolution is 1024x768.Read 21 Oct 2026 · basware.com
Target customers
Basware identifies globally operating organizations processing more than 50,000 invoice transactions a year, finance shared service centers, and multi-ERP environments as a fit for its solutions.Read 3 Oct 2026 · basware.com
Touchless AP
AI automates invoice coding, routing, matching and exception handling for accounts-payable teams.Read 21 Oct 2026 · basware.com

Plans and prices

Basware subscription Priced on request Modules and deployment tailored to organizational requirements · Professional Services and Customer Success included Read 21 Oct 2026 · basware.com

Every Basware plan and price →

Strong points and limits

Strong points

  • Automates invoice capture, coding, routing, and matching.
  • Supports more than 250 ERP integrations.
  • Approval workflows issue purchase orders from approved requisitions.
  • Support includes chat, web, phone, and a 24/7 chatbot.

Limits

  • No free plan is listed.
  • Pricing is available only on request.
  • The identified fit includes organizations processing over 50,000 invoices yearly.

Who it suits

It suits large global organizations with high invoice volumes, finance shared service centers, and teams working across multiple ERP environments. Organizations seeking to complement existing procurement or ERP systems may also find its stated approach relevant.

Verdict

Basware combines invoice automation with procurement and ERP connectivity for organizations with complex purchasing and finance operations. Buyers need to contact the company for tailored pricing.

Where Specifiction places it

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