Batch vs Braze
Batch
batch.com
Braze
braze.comSide by side
| Figure | Batch | Braze |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 4 |
| Spec score · Mobile Marketing Automation Software | 7.7 (#15) | 8.4 (#5) |
| Spec score · Push notification services | 7.6 (#19) | 8.1 (#14) |
| Spec score · Push Notification Software | 7.6 (#20) | 8.4 (#11) |
| Data platform | Batch unifies mobile, website, and data warehouse signals in real time and reconciles cross-device identifiers into customer profiles. | Braze Data Platform unifies, activates, and distributes data from sources such as warehouses, digital properties, and backend systems in real time. |
| Founded | 2015 | 2011 |
| Headquarters | Paris, France | New York, New York, USA |
| Integrations | Batch lists Snowflake, Piano Analytics, Segment, and Hightouch among its featured MarTech partners. | Braze Alloys technology partners include Segment, Shopify, Snowflake, Zendesk, and Zapier. |
| Support | Batch offers CRM and technical support, with plan-specific support ranging from self-service to dedicated account management in its published mobile plans. | Braze offers support and service plans, including 24x7x365 customer support for the world's leading brands. |
Plans
Braze
- Braze EnterprisePriced on request
- Braze GoPriced on request
- Braze ProPriced on request
- Braze SelectPriced on request
In their own words
Batch
Batch is an AI customer engagement platform for CRM teams. It helps organizations design, test, and automate campaigns for acquisition, monetization, and retention. Campaign channels include SMS, email, in-app messaging, mobile push, and web push. A unified editor, predictive audience scores, A/B/N testing, automated journeys, and real-time analytics support campaign work. Batch AI adds workflow agents, predictive scores, and AI Decisioning for campaign choices and optimization. Its data platform combines mobile, website, and data warehouse signals in real time, then reconciles cross-device identifiers into customer profiles. Server-side APIs and client-side SDKs support integration, with Snowflake, Piano Analytics, Segment, and Hightouch listed as featured MarTech partners. Batch says its platform is GDPR compliant, supports configurable data purges, and stores customer data exclusively in France without infrastructure outside the European Union. The company was founded in 2015 and is headquartered in Paris. Pricing is on request.
Braze
Braze is a customer engagement platform that uses first-party data to personalize and automate lifecycle marketing campaigns. Its data platform unifies, activates and distributes data in real time from sources including warehouses, digital properties and backend systems. Messaging options include email, push notifications, SMS, MMS, RCS, WhatsApp, KakaoTalk, LINE, in-app messages, banners, Content Cards, landing pages, audience sync and webhooks. Campaigns and Canvases support journey orchestration, with experimentation, frequency capping, rate limiting, templates, media management, locations and geofences. Listed AI features include generative AI, BrazeAI Operator, Agent Console and the Intelligence Suite. Braze is available on web, iOS and Android, with SDK integrations also listed for Flutter, React Native, Unity, Cordova and .NET MAUI. It has four paid tiers, all priced by contacting sales; costs scale with Monthly Active Users and contracts include a Platform Edition, MAUs and Profiles, Action Credits and CX Services.