Batch vs Reteno
Batch
batch.com
Reteno
reteno.comSide by side
| Figure | Batch | Reteno |
|---|---|---|
| Price from | — | $30/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 3 |
| Spec score · Mobile Marketing Automation Software | 7.7 (#15) | 7.9 (#9) |
| Channels | The platform supports SMS, email, in-app messaging, mobile push, and web push campaigns. | The platform supports mobile push, email, in-app messages, App Inbox, web push, SMS, and messengers. |
| Integrations | Batch lists Snowflake, Piano Analytics, Segment, and Hightouch among its featured MarTech partners. | Reteno documentation describes data integrations with Google Sheets, BigQuery, and HTTP request sources. |
| Product | Batch describes itself as an AI Customer Engagement Platform for CRM teams that designs, tests, and automates campaigns across acquisition, monetization, and retention. | Reteno describes itself as an AI messaging platform for mobile app retention that uses event-triggered campaigns. |
| Support | Batch offers CRM and technical support, with plan-specific support ranging from self-service to dedicated account management in its published mobile plans. | The Startup plan includes email and chat support, while Growth includes a dedicated Customer Success manager. |
Plans
In their own words
Batch
Batch is an AI customer engagement platform for CRM teams. It helps organizations design, test, and automate campaigns for acquisition, monetization, and retention. Campaign channels include SMS, email, in-app messaging, mobile push, and web push. A unified editor, predictive audience scores, A/B/N testing, automated journeys, and real-time analytics support campaign work. Batch AI adds workflow agents, predictive scores, and AI Decisioning for campaign choices and optimization. Its data platform combines mobile, website, and data warehouse signals in real time, then reconciles cross-device identifiers into customer profiles. Server-side APIs and client-side SDKs support integration, with Snowflake, Piano Analytics, Segment, and Hightouch listed as featured MarTech partners. Batch says its platform is GDPR compliant, supports configurable data purges, and stores customer data exclusively in France without infrastructure outside the European Union. The company was founded in 2015 and is headquartered in Paris. Pricing is on request.
Reteno
Reteno is an AI messaging platform designed for mobile app retention, using user events to trigger campaigns. It supports mobile push, email, in-app messages, App Inbox, web push, SMS and messengers, with automated workflows and customer journeys. Teams can build unlimited segments from contact data and complex conditions. Reteno describes AI recommendations that predict individual needs and personalize content across channels; its AI agents can manage contacts, segments, events, workflows and reports through Slack, Claude Cowork or OpenAI Codex. Data integrations include Google Sheets, BigQuery and HTTP request sources, and SDKs are listed for iOS, Android, React Native, Flutter, Unity, Cordova and Ionic. The free Startup plan costs nothing and includes unlimited mobile pushes, 1,000 sends in each channel per month and 20,000 workflow launches monthly. Growth costs $30 a month for up to 10,000 user profiles. Reteno says it is designed for mobile applications and recommends Yespo CDP for businesses without an app.