BatchDialer vs ICTBroadcast
BatchDialer
batchdialer.com
ICTBroadcast
ictbroadcast.comSide by side
| Figure | BatchDialer | ICTBroadcast |
|---|---|---|
| Price from | $95/mo | $50/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Linux | — | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 3 | 22 |
| Spec score · Predictive Dialer Software | 8.4 (#7) | 7.8 (#10) |
| Product | BatchDialer describes itself as a cloud-based multi-line dialing solution with predictive and preview dialing, real-time analytics, and a built-in CRM. | ICTBroadcast describes itself as a white-label, multi-tenant autodialer and call center platform with predictive dialing, IVR, REST API, and voice, SMS, fax, and email channels. |
Plans
ICTBroadcast
- Enterprise 5$299 a month
- Enterprise 10$399 a month
- Enterprise 50$499 a month
- Enterprise 100$999 a month
- Enterprise 200$1,599 a month
- Enterprise 500$2,999 a month
- Enterprise 1000$4,999 a month
- SP-50$1,500 a month
- SP-100$2,500 a month
- Enterprise Edition — 5 channels$299, paid once
In their own words
BatchDialer
BatchDialer is a cloud-based dialing platform with predictive, preview, and rapid-fire dialing, real-time analytics, and a built-in CRM. It supports inbound call forwarding, queues, IVR, voicemail drops, and unlimited inbound and outbound calling across its plans. Starter provides three lines per agent; Pro and Enterprise provide five. Every plan includes phone reputation monitoring, while automatic number replacement is included with Pro and Enterprise. Those two plans also provide live AI prompts, automatic transcripts, AI-generated call summaries, and sentiment analysis. Other tools include call recordings, live listening, whisper coaching, call barging, live dashboards, and agent reporting. Recording retention is 90 days on Starter, 180 days on Pro, and 365 days on Enterprise. Integrations include HubSpot, Podio, Zoho, PropStream, BatchLeads, Google Calendar, Mailchimp, and Intercom, plus Zapier-powered connections. Plans start at $95 a month per agent; there is no free plan, and a 7-day trial is available. Trial users can dial from three phone numbers, and the trial transitions to the selected paid subscription when it ends.
ICTBroadcast
ICTBroadcast is a white-label, multi-tenant autodialer and call center platform for organizations and service providers. It runs on a customer’s own server and supports web, Linux, API, and self-hosted use. Its dialing options are Auto, Predictive, Power, and Progressive, with campaign pacing for each. A web-based drag-and-drop IVR designer offers 14 node types, including menus, call transfer, recording, DNC, and REST API integration. Communication channels listed include voice, SMS, fax, email, WhatsApp, and live chat. CRM connections through the REST API include SuiteCRM, SugarCRM, EspoCRM, Yetiforce, and Vtiger. Controls cover DNC management, opt-outs, calling time windows, time-zone-aware dialing, and TCPA-related requirements. Reporting includes campaign reports, CSV-exportable custom CDR queries, disposition statistics, and live agent statistics. Pricing starts at $299, with Enterprise 5 listed at $299 a month for five lines/channels and a five-channel Enterprise Edition at $299, paid once.