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ICTBroadcast

ictbroadcast.com

From $50/mo WebLinuxAPISelf-hosted
Visit ictbroadcast.com
Spec score 7.8 #10 of 28 in Predictive Dialer Software

What it is

ICTBroadcast is a white-label, multi-tenant autodialer and call center platform for organizations and service providers. It runs on a customer’s own server and supports web, Linux, API, and self-hosted use. Its dialing options are Auto, Predictive, Power, and Progressive, with campaign pacing for each. A web-based drag-and-drop IVR designer offers 14 node types, including menus, call transfer, recording, DNC, and REST API integration. Communication channels listed include voice, SMS, fax, email, WhatsApp, and live chat. CRM connections through the REST API include SuiteCRM, SugarCRM, EspoCRM, Yetiforce, and Vtiger. Controls cover DNC management, opt-outs, calling time windows, time-zone-aware dialing, and TCPA-related requirements. Reporting includes campaign reports, CSV-exportable custom CDR queries, disposition statistics, and live agent statistics. Pricing starts at $299, with Enterprise 5 listed at $299 a month for five lines/channels and a five-channel Enterprise Edition at $299, paid once.

Spec sheet

Product
ICTBroadcast describes itself as a white-label, multi-tenant autodialer and call center platform with predictive dialing, IVR, REST API, and voice, SMS, fax, and email channels.Read 3 Oct 2026 · ictbroadcast.com
Audience
The pricing page positions Enterprise Edition for call centers and organizations, and Service Provider Edition for ITSPs offering hosted dialer and call center services.Read 3 Oct 2026 · ictbroadcast.com
Deployment
ICTBroadcast says it is self-hosted and installs on the customer's own server.Read 3 Oct 2026 · ictbroadcast.com
Free plan
NoRead 20 Sep 2026 · ictbroadcast.com
Headquarters
Multan, Punjab, PakistanRead 28 Sep 2026 · ictbroadcast.com
Company history
ICT Innovations says it has provided solutions to Internet telephony service providers since 2005.Read 3 Oct 2026 · ictinnovations.com
Company location
ICT Innovations lists its office at Khawar Center in Multan Cantt, Punjab, Pakistan.Read 3 Oct 2026 · ictinnovations.com
Compliance controls
The product lists DNC management, opt-out handling, calling time windows, time-zone-aware dialing, and TCPA-related controls.Read 3 Oct 2026 · ictbroadcast.com
CRM integrations
The features page names SuiteCRM, SugarCRM, EspoCRM, Yetiforce, and Vtiger as CRM integrations available through its REST API.Read 3 Oct 2026 · ictbroadcast.com
Dialing modes
The features page lists Auto, Predictive, Power, and Progressive dialing modes and describes campaign pacing for each.Read 3 Oct 2026 · ictbroadcast.com
IVR
Its web-based drag-and-drop IVR designer includes 14 node types, including menus, call transfer, recording, DNC, and REST API integration nodes.Read 3 Oct 2026 · ictbroadcast.com
Reporting
The features page describes campaign reports, custom CDR queries exportable to CSV, disposition statistics, and live agent statistics.Read 3 Oct 2026 · ictbroadcast.com
Support resources
The support page offers separate user guides for Service Provider and Enterprise editions, tutorials, and video tutorials.Read 3 Oct 2026 · ictbroadcast.com
Supported channels
The homepage lists voice, SMS, fax, email, WhatsApp, and live chat as communication channels.Read 3 Oct 2026 · ictbroadcast.com

Plans and prices

Enterprise 5 $299 a month Lifetime license 5 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 10 $399 a month Lifetime license 10 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 50 $499 a month Lifetime license 50 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 100 $999 a month Installation, configuration and testing mentioned on page 100 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 200 $1,599 a month Installation, configuration and testing mentioned on page 200 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 500 $2,999 a month Installation, configuration and testing mentioned on page 500 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise 1000 $4,999 a month 500 lines/channels Read 20 Sep 2026 · ictbroadcast.com
SP-50 $1,500 a month 50 lines/channels Read 20 Sep 2026 · ictbroadcast.com
SP-100 $2,500 a month 100 lines/channels Read 20 Sep 2026 · ictbroadcast.com
Enterprise Edition — 5 channels $299, paid once one time payment 5 channels Read 3 Oct 2026 · ictbroadcast.com
Enterprise Edition — 10 channels $399, paid once one time payment 10 channels Read 3 Oct 2026 · ictbroadcast.com
Enterprise Edition — 50 channels $499, paid once one time payment 50 channels Read 3 Oct 2026 · ictbroadcast.com

Every ICTBroadcast plan and price →

Strong points and limits

Strong points

  • Four dialing modes with campaign pacing
  • 14-node drag-and-drop IVR designer
  • Multiple communication channels
  • DNC and time-zone-aware dialing controls
  • Reports include CSV-exportable custom CDR queries

Limits

  • No free plan
  • Self-hosted installation requires the customer's server
  • Enterprise 5 is $299 a month

Who it suits

It suits call centers and organizations needing self-hosted dialing and call management, as well as ITSPs offering hosted dialer and call center services.

Verdict

ICTBroadcast combines dialing, IVR, reporting, and multiple communication channels in a self-hosted platform. Its listed plans vary by channel capacity and include both monthly and one-time options.

Where Specifiction places it

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