Skip to content
SPECIFICTION
Get listed

CallHub

callhub.io

From $0.05/mo Free plan WebWindowsmacOSiOSAndroidAPI
Visit callhub.io
Spec score 9.4 #1 of 51 in SMS Marketing Software

What it is

CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.

Spec sheet

What it does
CallHub combines calling, texting, email, relational organizing, list building, analytics, and campaign automation for political, nonprofit, advocacy, union, and business outreach.Read 14 Oct 2026 · callhub.io
Free plan
NoRead 20 Sep 2026 · callhub.io
API
The public API uses regional HTTPS endpoints under api-[region].callhub.io/v1/, JSON responses, and token authorization; it supports contacts, campaigns, and webhooks.Read 14 Oct 2026 · developer.callhub.io
Integrations
Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales.Read 14 Oct 2026 · callhub.io
Mobile apps
CallHub provides mobile apps for Android and iOS, and lists support for iPhones running iOS 12 or later and Android 10 or later.Read 29 Sep 2026 · support.callhub.io
Security
CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure.Read 29 Sep 2026 · callhub.io
Support
Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager.Read 29 Sep 2026 · callhub.io
Headquarters
Washington, DC, United StatesRead 28 Sep 2026 · callhub.io
Founded
The company’s story says Augustus Franklin created the original chat tool in 2011.Read 29 Sep 2026 · callhub.io
Company
CallHub is a product of Gaglers Inc., whose listed address is 1250 I St NW #330, Washington, DC 20005.Read 29 Sep 2026 · callhub.io
Agent quality and coaching
The service offers AI practice calls, automatic call scoring, and coaching triggers when quality falls.Read 14 Oct 2026 · callhub.io
Call sentiment analysis
CallHub scores calls as positive, negative, or neutral during a campaign and provides recommendations.Read 14 Oct 2026 · callhub.io
Calling
The platform provides live-agent call-center campaigns with automated dialers.Read 14 Oct 2026 · callhub.io
Channels
Its platform includes call center software, voice broadcasts, text broadcasts, text-to-join, email outreach, and workflows.Read 29 Sep 2026 · callhub.io
Company founded
LinkedIn lists CallHub as founded in 2011.Read 14 Oct 2026 · linkedin.com
Company legal name
Crunchbase identifies the operating company as Gaglers Inc.Read 14 Oct 2026 · crunchbase.com
Desktop compatibility
CallHub says its web product is compatible with Windows and Mac and works in popular browsers; Chrome is recommended for browser calling.Read 29 Sep 2026 · support.callhub.io
Documentation
CallHub publishes an API reference with endpoint groups for contacts, webhooks, call-center campaigns, peer-to-peer texting, numbers, schemas, and agent consoles.Read 14 Oct 2026 · developer.callhub.io
Email marketing
The platform provides campaign emails and automated email sequences.Read 14 Oct 2026 · callhub.io
Encryption
CallHub says it enforces HTTPS and TLS for web session traffic and encrypts sensitive data in transit.Read 29 Sep 2026 · callhub.io
Infrastructure security
The service runs on AWS, enforces HTTPS/TLS, supports two-factor authentication, restricts employee data access, and processes payments through PCI Level 1 Stripe.Read 14 Oct 2026 · callhub.io
Limit: call quality and stability
Reviewers report occasional disconnections, echo, audio failures, freezes, and website glitches during campaigns.Read 14 Oct 2026 · g2.com
Limit: mobile app bugs
Apple reviewers report freezes, crashes, awkward navigation, and problems returning to the app after switching to texting or calling.Read 14 Oct 2026 · apps.apple.com
Limit: pricing and credits
Reviewers complain that per-minute costs can be high, campaign costs are hard to predict, and unused prepaid credits can expire.Read 14 Oct 2026 · capterra.com
Limit: reporting
G2 and Software Advice reviewers say reporting and insight customization are limited.Read 14 Oct 2026 · softwareadvice.com
List builder
Users can build and manage segmented contact lists for campaigns.Read 14 Oct 2026 · callhub.io
Mobile requirements
The mobile app supports iOS 12 or later, Android 10 or later, and Macs with macOS 12 or later plus Apple M1 or newer.Read 14 Oct 2026 · support.callhub.io
Peer-to-peer texting
Agents can conduct one-to-one text conversations at scale while handling replies live.Read 14 Oct 2026 · callhub.io
Phone banking
Phone banking tools include predictive, power, and auto dialers, branching scripts, inbound and patch-through calling, and AI-powered Smart Insights.Read 29 Sep 2026 · callhub.io
Plan limits
Essential allows up to 10,000 contacts and 10 agents; Scale lists unlimited contacts and agents.Read 29 Sep 2026 · callhub.io
Praise: outreach efficiency
GetApp reviewers praise reliable calling and texting, immediate campaign feedback, and efficient large-audience outreach.Read 14 Oct 2026 · getapp.com
Praise: support
G2 and Capterra reviewers commonly praise responsive, helpful customer support and onboarding assistance.Read 14 Oct 2026 · g2.com
Praise: usability and flexibility
G2 reviewers repeatedly describe CallHub as easy to navigate, flexible, quick to launch, and capable of scaling campaigns.Read 14 Oct 2026 · g2.com
Rating on Apple App Store
4.6 out of 5 from 506 ratingsRead 14 Oct 2026 · apps.apple.com
Rating on Capterra
4.4 out of 5 from 251 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.8 out of 5 from 35 reviewsRead 14 Oct 2026 · g2.com
Rating on GetApp
4.4 out of 5 from 250 reviewsRead 14 Oct 2026 · getapp.com
Rating on Google Play
4.4 out of 5 from 272 reviewsRead 14 Oct 2026 · play.google.com
Rating on Software Advice
4.4 out of 5 from 251 reviewsRead 14 Oct 2026 · softwareadvice.com
Rating on Trustpilot
2.6 out of 5 from 4 reviewsRead 14 Oct 2026 · uk.trustpilot.com
RCS messaging
CallHub lists verified rich-message delivery through RCS as a texting capability.Read 14 Oct 2026 · callhub.io
Relational organizing
Organizations can turn supporters into organizers who reach people in their own networks.Read 14 Oct 2026 · callhub.io
Security and compliance
CallHub states that it is SOC 2, GDPR, ISO 27001, and HIPAA compliant.Read 14 Oct 2026 · callhub.io
System requirements
Browser calling requires at least 4 Mbps upload/download, 4 GB RAM, and a dual-core 1.5 GHz processor; Chrome is recommended and VPNs or proxies should be avoided.Read 14 Oct 2026 · support.callhub.io
Text broadcast
CallHub supports bulk SMS and MMS broadcasting to contact lists.Read 14 Oct 2026 · callhub.io
Text-to-donate
The product supports donation collection through text messages.Read 14 Oct 2026 · callhub.io
Text-to-join
Supporters can join a contact list by texting a campaign keyword.Read 14 Oct 2026 · callhub.io
Texting
Peer-to-peer texting supports automatically sent initial messages, trackable shortened links, profanity filtering, custom surveys, and data integration.Read 29 Sep 2026 · callhub.io
Unified dashboard
A unified goals dashboard tracks contacts and outcomes across calls, texts, and email in real time.Read 14 Oct 2026 · callhub.io
Voice broadcast
Users can send prerecorded voice messages automatically to large contact lists.Read 14 Oct 2026 · callhub.io
Webhooks
Webhook events include voice-broadcast transfers, inbound text replies, call-center notes, and agent activation.Read 14 Oct 2026 · developer.callhub.io
Workflow automation
Automated triggers can move contacts between calls, texts, and emails based on engagement.Read 14 Oct 2026 · callhub.io
Zapier extensibility
Zapier connects CallHub with Google Sheets, Podio, Zoho CRM, and more than 300 other apps for contact imports and campaign-event triggers.Read 14 Oct 2026 · callhub.io

Plans and prices

Essential $0.05 a month Standard rates; free credits are provided to get started. Up to 10,000 contacts · Up to 10 agents · Up to 5 team members · 1 sub-account · 3 workflows · 3 segments Read 20 Sep 2026 · callhub.io
Essential Free Pay-as-you-go; includes $6 in free credits Up to 10,000 contacts · Up to 10 agents · 5 team members · 1 sub-account · 3 workflows · 3 segments · 1 dashboard · API 10,800 requests/day · standard rates Read 14 Oct 2026 · callhub.io
Scale Priced on request Custom volume rates quoted by sales Unlimited contacts · Unlimited agents · Unlimited sub-accounts · Unlimited workflows · Unlimited segments · 5 dashboards · customized API limits · priority support · dedicated customer success manager Read 14 Oct 2026 · callhub.io

Every CallHub plan and price →

Strong points and limits

Strong points

  • Supports predictive, power, auto, and preview dialers
  • Includes peer-to-peer texting and voice broadcasts
  • API supports custom two-way data flows
  • Android and iOS apps are available
  • Essential includes free credits to get started

Limits

  • Essential limits teams to 10 agents
  • Essential allows up to 10,000 contacts
  • Scale price is not listed
  • Mobile apps require iOS 12 or later or Android 10 or later

Who it suits

CallHub suits campaign and organizing teams that need calling, texting, outreach, or workflow tools. Its listed integrations and API may suit teams connecting campaign data with other apps.

CallHub in depth

Read the full write-up

Overview

CallHub is a campaign communications platform for organizations coordinating outreach across phone, text, and email. It is best suited to teams that need both bulk and person-to-person contact, with workflows and integrations to connect campaign activity to other systems. Its breadth is a strength; the Essential plan’s team and workflow caps make it less suitable for a large operation that needs room to grow.

Made by Washington, DC-based Gaglers Inc., CallHub traces its origins to a chat tool created by Augustus Franklin in 2011. It brings several outreach channels and calling modes into one product, rather than focusing on a single messaging use case.

Key features

Calling and phone banking

Power, auto, predictive, and preview dialers give teams several ways to structure outbound phone banking. Branching scripts, inbound and patch-through calling, local presence, voicemail drop, and call recording support campaigns that need more than simple outbound dialing. AI-powered Smart Insights is also included among its calling tools. This range will appeal to organized campaign teams, though teams choosing Essential should account for its 10-agent ceiling.

Messaging and workflows

CallHub supports voice and text broadcasts, text-to-join, email outreach, peer-to-peer texting, relational organizing, and workflow automation. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, custom surveys, and data integration. These tools make the product relevant to teams mixing broad announcements with individual conversations; the Essential plan limits teams to three workflows and three segments.

Integrations, API, and security

Integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI. The API can support custom two-way data flows with another app, which is useful when a team’s data process extends beyond the listed connections. CallHub says it is SOC 2, GDPR, ISO 27001, and HIPAA compliant, uses AWS, enforces HTTPS and TLS for web sessions, and encrypts sensitive data in transit.

Pricing

CallHub uses a paid model, with a free plan and free trial also offered. Essential is $0.05 a month, billed at Standard rates, and provides free credits to get started. It allows up to 10,000 contacts, 10 agents, five team members, one sub-account, three workflows, and three segments. That is a defined starting point for a small team, but the five-member cap is tighter than its agent cap, and the contact and workflow limits may constrain larger campaigns.

Scale has custom pricing and includes unlimited contacts, agents, team members, sub-accounts, workflows, and segments. It is the more natural fit for organizations that would exceed Essential’s caps or need multiple teams and workflows, but buyers should weigh the custom quote against their expected usage. The stated pricing note starts at $0.04; campaign usage also involves Standard rates, so teams should account for those rates rather than treating the monthly plan price as the full cost.

Platforms

CallHub has Android and iOS apps, with support for iOS 12 or later and Android 10 or later. Its web product works on Windows and Mac in popular browsers, with Chrome recommended for browser calling. The API is another platform option for teams building data connections.

Who it's for

CallHub is a strong fit for advocacy, nonprofit, and other campaign teams that coordinate phone banking with broadcast and peer-to-peer messaging. Its dialer choices, organizing features, CRM integrations, and API suit teams that need to connect outreach with contact data. A smaller group with modest needs may find Essential’s contact and team caps workable; organizations needing more headroom should consider Scale. It is a weaker fit for buyers who only need a narrowly focused texting tool or who want a clearly stated Scale price before engaging.

Pros and cons

Pros: Multiple dialing modes, branching scripts, inbound calling, and voicemail drop support structured phone campaigns.

Pros: Text broadcasts and peer-to-peer tools combine with email, voice, relational organizing, and workflows for cross-channel outreach.

Pros: Named CRM integrations and a two-way API option help connect campaigns with existing data systems.

Cons: Essential limits users to five team members and ten agents, as well as three workflows and three segments.

Cons: Scale has custom pricing, so teams seeking a firm cost upfront will need to compare a quote with their usage needs.

Alternatives

For a focused texting decision, compare Nonprofit Text Messaging Software, Peer-to-Peer Texting Software, and SMS Marketing Software. Teams prioritizing broadcast calling can browse Voice Broadcasting Software, while those selecting specifically for dialing can review Predictive Dialer Software. For a broader nonprofit outreach remit, Nonprofit Marketing Software is another category to compare.

Text Request is a paid alternative with a free trial and an Enterprise plan at $575 a month, including 20,000 texts, 10 dashboards, and additional texts at $0.032. It may suit a buyer who wants a defined high-volume text allowance and monthly price.

KindEngage offers a free plan as well as a free trial, making it worth comparing for teams seeking a freemium option. Sinch Engage offers paid plans with stated SMS and user allowances; compare it when those quotas are a better match for a messaging-focused team.

Text-Em-All (formerly Call-Em-All) has a free starter with 25 credits for testing voice broadcasts and texting to your own number, while mass texting requires an upgrade. It is a sensible comparison for teams that want to begin with a limited free test. Flocknote has a free-for-life tier for 0–40 members and unlimited email, a more relevant starting point for a small church centered on email.

TXTPass is a paid alternative with a $9.99 a month Basic plan that includes scheduled messages and unlimited templates, auto-replies, and keywords. Beetexting starts at $89.97 a month for two users, one number, and 1,000 messages, with messaging costs and industry fees also applying; that structure may suit a small team comparing an explicit user and message allowance. Text In Church is another alternative for buyers to compare.

Verdict

Choose CallHub if your organization needs phone banking alongside broadcast and peer-to-peer messaging, and values integrations or API-based data flows. Its broad channel mix and dialing options are the central case for it. Look elsewhere if you need only a narrow messaging tool, cannot work within Essential’s small-team caps, or require a fixed Scale price before making a decision.

Verdict

CallHub covers several campaign communication channels and includes dialers, texting tools, integrations, and an API. Essential has stated contact and agent limits; Scale lists unlimited contacts and agents without a listed price.

Where Specifiction places it

Alternatives to CallHubAll alternatives →