CallFire IVR vs CallHub
CallFire IVR
callfire.comCallHub
callhub.ioSide by side
| Figure | CallFire IVR | CallHub |
|---|---|---|
| Price from | $99/mo | $0.05/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · SMS Marketing Software | 9.3 (#2) | 9.4 (#1) |
| Integrations | Zapier lists CallFire connections with services including GetResponse, AWeber, ClickFunnels, Typeform, ActiveCampaign, Twilio and Google Ads. | Direct integrations include NGP VAN, NationBuilder, Action Network, PDI, Salesforce, EveryAction, CiviCRM, Blackbaud, Blue State Digital, and Freshsales. |
| Rating on Capterra | 4.3 out of 5 from 26 reviews | 4.4 out of 5 from 251 reviews |
| Rating on G2 | 4.4 out of 5 from 84 reviews | 4.8 out of 5 from 35 reviews |
| Rating on GetApp | 4.3 out of 5 from 26 reviews | 4.4 out of 5 from 250 reviews |
| Rating on Software Advice | 4.3 out of 5 from 26 reviews | 4.4 out of 5 from 251 reviews |
| Rating on Trustpilot | 1.9 out of 5 from 24 reviews | 2.6 out of 5 from 4 reviews |
| Security | CallFire's privacy statement says it uses SSL to protect customer data and offers configurable in-service security features. | CallHub states it is SOC 2, GDPR, ISO 27001, and HIPAA compliant and uses AWS for cloud infrastructure. |
| Support | CallFire's pricing page lists customer support hours as 6am–5pm PT for all plans. | Essential includes live chat support; Scale offers priority support and an optional assigned Customer Success Manager. |
| What it does | CallFire IVR provides inbound and outbound interactive voice response for surveys, polls, reminders, payments and keypad interactions. | CallHub combines calling, texting, email, relational organizing, list building, analytics, and campaign automation for political, nonprofit, advocacy, union, and business outreach. |
Plans
CallFire IVR
- Pay as you goFree
- Lite$99 a month
- Startup$199 a month
- Grow$299 a month
- Pro$599 a month
In their own words
CallFire IVR
CallFire IVR provides inbound and outbound interactive voice response for organizations guiding callers or collecting responses. Its auto-attendant routes incoming calls to an appropriate line or answering service, while IVR flows can be built with a drag-and-drop designer or XML editor. The system can record calls and responses, track results, export data, and analyze metrics. CallFire describes uses that include appointment reminders, payments, surveys, political polling, and emergency information hotlines. It says users can set up an unlimited number of extensions that route to forwarding numbers, and its IVR guide lists Zapier integrations. Developers can assist with custom applications using CallFire APIs. The service is available through web and API platforms, but accepts touch-tone input only and does not offer voice recognition. There is no free plan. Listed monthly plans are Lite at 99.00 USD, Startup at 199.00 USD, Grow at 299.00 USD, and Pro at 599.00 USD, each with a stated minutes/texts allowance. Calls and texts stop at zero credits; monthly allowances expire at each cycle's end.
CallHub
CallHub provides campaign and digital organizing tools for calling, broadcasts, texting, relational organizing, and workflow automation. Its channels include call center software, text and voice broadcasts, text-to-join, email outreach, and workflows. Phone banking offers predictive, power, auto, and preview dialers, along with branching scripts, inbound and patch-through calls, and AI-powered Smart Insights. Peer-to-peer texting can send initial messages automatically and includes trackable shortened links, profanity filtering, surveys, and data integration. Listed integrations include NationBuilder, Blackbaud, NGP VAN, Action Network, CiviCRM, Salesforce, Freshsales, Zapier, and OSDI; the API supports custom two-way data flows with another app. CallHub has Android and iOS apps, plus a web product compatible with Windows and Mac. Essential is listed at $0.05 a month at standard rates, with free credits to get started, and limits of 10,000 contacts and 10 agents. Scale lists unlimited contacts and agents, but no price is given.