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Dialer360

dialer360.com

From $10/mo Free trial WebWindowsmacOSAndroidBrowser extension
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Spec score 8.2 #8 of 28 in Predictive Dialer Software

What it is

Dialer360 combines outbound dialing, inbound call center tools, hosted PBX, and browser click-to-call. Outbound features include predictive, auto, power, progressive, and manual dialing, plus call disposition, monitoring, recording, and Do Not Call management. Inbound tools include ACD, IVR, skill-based routing, queuing, forwarding, callbacks, and reporting. Its AI Dialer can call uploaded contacts, speak with prospects using AI and natural language processing, analyze queries, and transfer qualified prospects to live agents. The browser extension turns phone numbers on web pages into links for calling. Dialer360 says it integrates with customers’ preferred CRM platforms but does not name them. The listed Dialer360 Small plan costs $25 a month per agent. Unlimited and Enterprise each cost $30 a month per agent and require at least five agents. The pricing page says all plans include 24/7 support; dialer plans list web tickets and live chat, while Enterprise and Unlimited also specify phone support. The 30-day trial excludes add-ons and requires active SIP/VoIP service to activate.

Spec sheet

Product
Dialer360 offers auto, predictive, AI, power, and progressive dialers, hosted PBX, click-to-call, and call center software.Read 4 Oct 2026 · dialer360.com
Support
The pricing page says all plans include 24/7 customer support; the listed dialer plans specify web tickets and live chat, with phone support on Enterprise and Unlimited.Read 4 Oct 2026 · dialer360.com
AI dialer
The AI Dialer auto-dials uploaded contacts, speaks with prospects using AI and NLP, analyzes queries, and transfers qualified prospects to live agents.Read 4 Oct 2026 · dialer360.com
Click-to-call extension
Dialer360 describes click-to-call as a browser extension that turns phone numbers on web pages into clickable links for calling.Read 4 Oct 2026 · dialer360.com
CRM integrations
Dialer360 says it integrates with customers’ preferred CRM platforms, but the page does not name the platforms.Read 4 Oct 2026 · dialer360.com
Desktop softphone
A Dialer360 support article describes using X-Lite softphone for Windows or Mac with the service.Read 4 Oct 2026 · client.dialer360.com
Dialing features
Its outbound features include predictive, auto, power, and progressive dialing, click-to-call, call disposition, call monitoring, and Do Not Call management.Read 4 Oct 2026 · dialer360.com
Inbound features
Its call center software includes ACD, IVR, skill-based routing, call recording, reporting, queuing, forwarding, and callback features.Read 4 Oct 2026 · dialer360.com
PCI DSS
The Enterprise and Unlimited plan listings include PCI DSS.Read 4 Oct 2026 · client.dialer360.com
Security and compliance
Dialer360 states that it is STIR/SHAKEN compliant and describes TCPA and Do Not Call Registry considerations on its security page.Read 4 Oct 2026 · dialer360.com
Trial limits
The store states that the 30-day free trial excludes add-ons and requires an active SIP/VoIP service to activate.Read 4 Oct 2026 · client.dialer360.com

Plans and prices

PBX360 $10 a month Monthly HD voice · Conference calls · Call queuing · Voicemail to email · Auto attendant · IVR · Unified communications · Unlimited calling and number portability optional Read 4 Oct 2026 · client.dialer360.com
Dialer360(Small) $25 a month Monthly per agent Outbound predictive**, progressive, and manual dialing · Inbound IVRs & ACDs · Do Not Call List · Initial Balance $25.00 USD / Monthly Read 4 Oct 2026 · client.dialer360.com
Dialer360 Enterprise $30 a month Monthly per agent (Minimum 5 Agents) Predictive**, progressive, and manual dialing · Avatar · PCI DSS · CRM · Inbound IVRs & ACDs · Do Not Call List · Initial Balance $150.00 USD / Monthly Read 4 Oct 2026 · client.dialer360.com
Dialer360 Unlimited $30 a month Monthly per agent (Minimum 5 Agents) Predictive**, progressive, and manual dialing · Avatar · PCI DSS · CRM · Inbound IVRs & ACDs · Do Not Call List · $100.00 USD / Monthly Read 4 Oct 2026 · client.dialer360.com
Dedicated Server $50 a month Monthly Read 4 Oct 2026 · client.dialer360.com
VoiceBroadcasting Platform(VB360) Price not published $150.00 Setup Fee 200 Channels · Answering Machine Detection · SMS / Voice, survey, and polling campaigns · Use your Own VoIP Read 4 Oct 2026 · client.dialer360.com

Every Dialer360 plan and price →

Strong points and limits

Strong points

  • Offers predictive, auto, power, progressive, and manual dialing.
  • Inbound tools include ACD, IVR, and skill-based routing.
  • AI Dialer can transfer qualified prospects to live agents.
  • Browser extension turns web phone numbers into call links.
  • Plans include 24/7 customer support.

Limits

  • No free plan is listed.
  • 30-day trial excludes add-ons and requires active SIP/VoIP service.
  • Unlimited and Enterprise require at least five agents.
  • Named CRM platforms are not provided.

Who it suits

Dialer360 suits call centers needing outbound dialing alongside inbound routing and hosted PBX tools. Its AI Dialer is for teams that want to transfer qualified prospects from automated calls to live agents.

Verdict

Dialer360 covers outbound dialing and inbound call handling, with an AI option and browser click-to-call. Trial activation has a SIP/VoIP requirement, and the listed Unlimited and Enterprise plans have minimum agent counts.

Where Specifiction places it

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