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SPECIFICTION
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bavoli vs Carbonara App

bavoli

bavoli.com

Carbonara App

carbonaraapp.com

Side by side

FigurebavoliCarbonara App
Price from$30/mo$9.99/mo
Free planYesYes
Free trial—Yes
Open source——
WebYesYes
iOS—Yes
Android—Yes
Plans published57
Spec score · Restaurant Waitlist Software8.4 (#6)8.7 (#3)
HeadquartersBay Area, California, United StatesOslo, Norway
OrderingGuests can order pickup, delivery, QR table service, and kiosk orders through one menu.Its waitlist drink-ordering flow sends a menu link by text, lets customers order and pay, and delivers orders to the Carbonara app.
ReservationsGuests can book through a restaurant's website or Google, and Plus and Pro include card holds and no-show fees.Restaurants can accept reservations by telephone, email, web form, or online booking form.
SecurityBavoli's DPA says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, with role-based access controls and row-level security.Carbonara says it uses encryption in transit, access controls, role-based permissions, authentication controls, logging, and need-to-know production access restrictions.
SupportBavoli lists [email protected] and says it typically responds within four business hours.Carbonara directs users to contact its support team by email at [email protected].
WaitlistThe digital waitlist manages walk-ins with real-time wait times and automatic guest notifications.Staff can add customers to a digital queue and send customizable confirmation and ready-by-text messages.

Plans

bavoli

  • FreeFree
  • Plus$30 a month
  • Phone agent add-on$50 a month
  • Pro$60 a month
  • Event pass$150, paid once

bavoli pricing →

Carbonara App

  • FreeFree
  • Starter$9.99 a month
  • Light$19.99 a month
  • Advanced$29.99 a month
  • VIP$42.99 a month
  • PX$56.99 a month
  • EnterprisePriced on request

Carbonara App pricing →

In their own words

bavoli

bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.

Visit bavoli.com

Carbonara App

Carbonara App provides waitlist and reservation software for restaurants and other hospitality businesses. Staff can add customers to a digital queue, send customizable confirmation and ready-by-text messages, and plan seating for waiting or reserved guests. Reservations can be accepted by phone, email, web form, or online booking form, including through Reserve with Google on Maps and Search. Online reservations have no additional per-booking fee. Customers can join a waitlist by QR code at no charge. Messaging includes two-way SMS and WhatsApp, phone-call notifications, and email. A drink-ordering flow sends a menu link by text so guests can order and pay, with orders delivered to the app. It runs on Android, iOS, and the web. The Free plan includes 50 bookings/month; Starter is $9.99/mo, and a 14-day trial is listed. SMS and WhatsApp are billed by usage. An optional AI chatbot is provided through Botpress; Carbonara says conversations are not used to train AI models.

Visit carbonaraapp.com