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SPECIFICTION
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bavoli

bavoli.com

From $30/mo Free plan Web

What it is

bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.

Spec sheet

Product
Bavoli combines online ordering, reservations, waitlists, menus, guest profiles, and a phone agent for restaurants.Read 8 Oct 2026 · bavoli.com
Integrations
The privacy policy names Google Reserve, Stripe, and POS systems as integrations or connected services.Read 8 Oct 2026 · bavoli.com
Security
Bavoli's DPA says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, with role-based access controls and row-level security.Read 8 Oct 2026 · bavoli.com
Privacy
Bavoli says it does not sell personal information or provide guest contact details to third parties for their own marketing.Read 8 Oct 2026 · bavoli.com
Support
Bavoli lists [email protected] and says it typically responds within four business hours.Read 8 Oct 2026 · bavoli.com
Headquarters
Bay Area, California, United StatesRead 23 Sep 2026 · bavoli.com
Data ownership
Restaurants can export guest lists, and the company says it does not sell guest lists.Read 8 Oct 2026 · bavoli.com
Guest management
The guest CRM tracks preferences, visit history, dietary needs, and special occasions.Read 8 Oct 2026 · bavoli.com
Ordering
Guests can order pickup, delivery, QR table service, and kiosk orders through one menu.Read 8 Oct 2026 · bavoli.com
Ordering fees
Pickup costs $0.50 per order, delivery $1.00 per order, and QR or kiosk ordering 0.5% per order; delivery is currently available to US restaurants.Read 8 Oct 2026 · bavoli.com
Payments
Stripe processes payment information, and Bavoli says it stores tokenized card references rather than full card numbers.Read 8 Oct 2026 · bavoli.com
Reservations
Guests can book through a restaurant's website or Google, and Plus and Pro include card holds and no-show fees.Read 8 Oct 2026 · bavoli.com
Target customers
Bavoli says its tools are designed for independent restaurants and also offers the same plans to booking and walk-in businesses such as salons and activity venues.Read 8 Oct 2026 · bavoli.com
Waitlist
The digital waitlist manages walk-ins with real-time wait times and automatic guest notifications.Read 8 Oct 2026 · bavoli.com

Plans and prices

Free Free No card needed Unlimited reservations, waitlist parties and covers · Texts for first 25 parties/month · 60 phone agent minutes once Read 8 Oct 2026 · bavoli.com
Plus $30 a month or $300 a year, 2 months free Texts for 500 parties/month · Card holds and no-show fees · Hide bavoli badge Read 8 Oct 2026 · bavoli.com
Phone agent add-on $50 a month or $500 a year, 2 months free 300 AI minutes/month · Then calls forward to a chosen number, up to 1,000 minutes/month · Calls under 15 seconds don't count Read 8 Oct 2026 · bavoli.com
Pro $60 a month or $600 a year, 2 months free Texts for 1,500 parties/month · Own domain for restaurant website Read 8 Oct 2026 · bavoli.com
Event pass $150, paid once 30 days · Essential texts for up to 10,000 more parties after plan texts are used Read 8 Oct 2026 · bavoli.com

Every bavoli plan and price →

Strong points and limits

Strong points

  • Free plan includes unlimited reservations and waitlist parties
  • Supports pickup, delivery, QR, and kiosk ordering
  • Guest CRM records preferences and visit history
  • Automatic waitlist notifications
  • Restaurants can export guest lists

Limits

  • Ordering adds per-order fees
  • Delivery is currently available to US restaurants
  • Free plan has limited texts and phone minutes
  • Phone agent requires an add-on after allowance

Who it suits

bavoli is designed for independent restaurants and also offers plans to salons and activity venues handling bookings or walk-ins. It suits businesses wanting ordering, reservations, waitlists, and guest records together.

Verdict

bavoli combines front-of-house ordering and booking tools with guest management and phone handling. Its tiered plans and usage fees should be checked against a venue’s ordering volume and notification needs.

Where Specifiction places it

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Wix From $17/mo · Free plan 8.6 Visit