bavoli
bavoli.com
What it is
bavoli is a web service combining restaurant ordering, reservations, waitlists, menus, guest profiles, and a phone agent. Guests can place pickup, delivery, QR table-service, or kiosk orders through one menu. Reservations can come from a restaurant website or Google, while the digital waitlist provides real-time wait times and automatic notifications. Guest CRM records preferences, visit history, dietary needs, and special occasions. The Free plan costs nothing, needs no card, and includes unlimited reservations, waitlist parties, and covers, texts for the first 25 parties monthly, and 60 phone-agent minutes once. Plus is $30 a month or $300 a year; Pro is $60 a month or $600 a year. A phone-agent add-on costs $50 a month or $500 a year, and an Event pass costs $150, paid once. Ordering fees are $0.50 pickup, $1.00 delivery, and 0.5% QR or kiosk; delivery is currently for US restaurants.
Spec sheet
- Product
- Bavoli combines online ordering, reservations, waitlists, menus, guest profiles, and a phone agent for restaurants.Read 8 Oct 2026 · bavoli.com
- Integrations
- The privacy policy names Google Reserve, Stripe, and POS systems as integrations or connected services.Read 8 Oct 2026 · bavoli.com
- Security
- Bavoli's DPA says data is encrypted in transit with TLS 1.2 or higher and at rest with AES-256, with role-based access controls and row-level security.Read 8 Oct 2026 · bavoli.com
- Privacy
- Bavoli says it does not sell personal information or provide guest contact details to third parties for their own marketing.Read 8 Oct 2026 · bavoli.com
- Support
- Bavoli lists [email protected] and says it typically responds within four business hours.Read 8 Oct 2026 · bavoli.com
- Headquarters
- Bay Area, California, United StatesRead 23 Sep 2026 · bavoli.com
- Data ownership
- Restaurants can export guest lists, and the company says it does not sell guest lists.Read 8 Oct 2026 · bavoli.com
- Guest management
- The guest CRM tracks preferences, visit history, dietary needs, and special occasions.Read 8 Oct 2026 · bavoli.com
- Ordering
- Guests can order pickup, delivery, QR table service, and kiosk orders through one menu.Read 8 Oct 2026 · bavoli.com
- Ordering fees
- Pickup costs $0.50 per order, delivery $1.00 per order, and QR or kiosk ordering 0.5% per order; delivery is currently available to US restaurants.Read 8 Oct 2026 · bavoli.com
- Payments
- Stripe processes payment information, and Bavoli says it stores tokenized card references rather than full card numbers.Read 8 Oct 2026 · bavoli.com
- Reservations
- Guests can book through a restaurant's website or Google, and Plus and Pro include card holds and no-show fees.Read 8 Oct 2026 · bavoli.com
- Target customers
- Bavoli says its tools are designed for independent restaurants and also offers the same plans to booking and walk-in businesses such as salons and activity venues.Read 8 Oct 2026 · bavoli.com
- Waitlist
- The digital waitlist manages walk-ins with real-time wait times and automatic guest notifications.Read 8 Oct 2026 · bavoli.com
Plans and prices
Strong points and limits
Strong points
- Free plan includes unlimited reservations and waitlist parties
- Supports pickup, delivery, QR, and kiosk ordering
- Guest CRM records preferences and visit history
- Automatic waitlist notifications
- Restaurants can export guest lists
Limits
- Ordering adds per-order fees
- Delivery is currently available to US restaurants
- Free plan has limited texts and phone minutes
- Phone agent requires an add-on after allowance
Who it suits
bavoli is designed for independent restaurants and also offers plans to salons and activity venues handling bookings or walk-ins. It suits businesses wanting ordering, reservations, waitlists, and guest records together.
Verdict
bavoli combines front-of-house ordering and booking tools with guest management and phone handling. Its tiered plans and usage fees should be checked against a venue’s ordering volume and notification needs.
Where Specifiction places it
- Restaurant Table Management Software#9 of 448.3
- Restaurant Waitlist Software#6 of 248.4