Bay-Master vs Fullbay
Bay-Master
bay-master.comFullbay
fullbay.comSide by side
| Figure | Bay-Master | Fullbay |
|---|---|---|
| Price from | — | $188/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 5 |
| Spec score · Automotive Software | 8.0 (#6) | 9.0 (#1) |
| Spec score · Automotive Repair Software | 8.1 (#11) | 9.0 (#3) |
| Customer communications | The software supports text and email reminders for appointments, services due, recommendations, and inactive customers. | Customer portals, email, one-way alerts and two-way texting support repair-status communication. |
| Headquarters | The contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755. | Phoenix, Arizona, United States |
| Integrations | The site lists integrations or connections with QuickBooks, Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. | Official pages name QuickBooks, MOTOR guides, Mitchell 1, telematics and GPS providers, FleetNet America and Interstate Billing Service integrations. |
| Purpose | Bay-Master is auto repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. | Fullbay is a heavy-duty repair shop management platform for shops and internal fleet maintenance teams. |
| Security | Bay-Master says it follows generally accepted industry standards to protect personal and financial information in transmission and storage, while stating it cannot guarantee absolute security. | The FAQ states that data in transit uses TLS and stored information is protected behind a firewall. |
| Support | The contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST. | Fullbay lists phone, website chat, and email support, and says it offers onboarding and lifetime support. |
Plans
Bay-Master
- EssentialsPriced on request
- High PerformancePriced on request
- TraditionalPriced on request
Fullbay
- Basic$188 a month
- Fullbay Next$188 a month
- Pro$258 a month
- Elite$318 a month
- EnterprisePriced on request
In their own words
Bay-Master
Bay-Master is auto repair shop management software for customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. Shops can schedule tickets, name bays, set committed times, and view schedules by day, week, or month. Digital inspection forms can be customized with notes and pictures on a tablet or smartphone, with estimates created from an inspection. Parts tools show supplier availability, compare prices, check shop inventory, and order vehicle-compatible parts from a ticket. Customer features include service history, financing, and text and email reminders for appointments, services due, recommendations, and inactive customers. Its QuickBooks interface can post sales and accounts receivable tickets, track postings, and update inventory from deliveries and sales. Other listed connections include Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. Bay-Master lists Workstation + Cloud access and platforms including Android, iOS, web, and Windows. Its packages are Essentials, Traditional, and High Performance; Traditional lists two technician tablet connections and High Performance lists five. Essentials is described as suitable for a small shop that needs to create an invoice. Prices are not displayed; visitors are directed to sales.