Bay-Master vs PBS Systems v10 APEX

Bay-Master is auto repair shop management software for customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. Shops can schedule tickets, name bays, set committed times, and view schedules by day, week, or month. Digital inspection forms can be customized with notes and pictures on a tablet or smartphone, with estimates created from an inspection. Parts tools show supplier availability, compare prices, check shop inventory, and order vehicle-compatible parts from a ticket. Customer features include service history, financing, and text and email reminders for appointments, services due, recommendations, and inactive customers. Its QuickBooks interface can post sales and accounts receivable tickets, track postings, and update inventory from deliveries and sales. Other listed connections include Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. Bay-Master lists Workstation + Cloud access and platforms including Android, iOS, web, and Windows. Its packages are Essentials, Traditional, and High Performance; Traditional lists two technician tablet connections and High Performance lists five. Essentials is described as suitable for a small shop that needs to create an invoice. Prices are not displayed; visitors are directed to sales.

PBS Systems v10 APEX is a dealership management platform covering accounting, sales, service, parts, CRM, and a Digital Service Suite. Sales tools include digital quoting and deal setup, financing, CRM follow-ups, and mobile e-signatures saved in electronic deal jackets. Service features include online appointment booking, technician dispatch, automated reminders, and recommendations based on vehicle history and condition. Accounting includes live financial data, accounts payable workflows, executive reporting, commission management, budgeting, and forecasting. The parts module shows technicians live inventory and tracks turnover to help avoid stockouts. CRM includes predictive marketing to identify vehicles due for service and internal lead-generation tasks for sales opportunities. The Digital Service Suite describes Tools On Demand as mobilized service software and Advisormatic as automation from arrival through the next booking. The partner program can provide API access or a two-way data interface for partner data requirements. PBS lists Android, iOS, web, and API access. Pricing is on request. Support is available on listed weekday and Saturday hours, with support centres closed Sundays; hours may change for recognized provincial, state, and national holidays. PBS says it serves more than 3,500 dealerships across North America and the Caribbean and supports all OEMs.