Bay-Master vs Shopmonkey
Bay-Master
bay-master.com
Shopmonkey
shopmonkey.ioSide by side
| Figure | Bay-Master | Shopmonkey |
|---|---|---|
| Price from | — | $99/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 8 |
| Spec score · Automotive Software | 8.0 (#6) | 8.2 (#5) |
| Spec score · Automotive Repair Software | 8.1 (#11) | 8.2 (#10) |
| Customer communications | The software supports text and email reminders for appointments, services due, recommendations, and inactive customers. | The platform provides two-way text and email, estimate approvals, online payments, appointment reminders and reusable message templates. |
| Digital inspections | Users can customize inspection forms, add notes and pictures, and create estimates related to an inspection. | Digital vehicle inspections use templates attached to repair orders and let technicians capture photos, videos and notes for customer review and approval. |
| Headquarters | The contact page lists a mailing address at PO Box 610, 715 W Park Ave, Oakhurst, NJ 07755. | Morgan Hill, California, United States |
| Integrations | The site lists integrations or connections with QuickBooks, Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. | Documented integrations include QuickBooks Online, CARFAX, ALLDATA, PartsTech, Nexpart and RepairLink. |
| Product | Bay-Master is automotive repair shop management software for managing customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. | Shopmonkey describes itself as all-in-one auto repair shop management software. |
| Security | Bay-Master says it follows generally accepted industry standards to protect personal and financial information in transmission and storage, while stating it cannot guarantee absolute security. | Shopmonkey directs customers to information about security and SOC 2 Type II compliance. |
| Support | The contact page lists support by voicemail at (855) 211-2828 and a direct line at (732) 473-0260, with office hours Monday through Friday, 9:00 AM–5:30 PM EST. | Shopmonkey advertises live phone, chat and email support plus guided training and a public status page. |
Plans
Bay-Master
- EssentialsPriced on request
- High PerformancePriced on request
- TraditionalPriced on request
Shopmonkey
- Accounting add-on$99 a month
- Basic annual$215 a month
- Basic$239 a month
- Bookkeeping add-on$349 a month
- CRM Essentials add-on$349 a month
- Clever$399 a month
- Genius$499 a month
- Multi-ShopPriced on request
In their own words
Bay-Master
Bay-Master is auto repair shop management software for customers, estimates, work orders, payments, inventory, parts ordering, scheduling, and reporting. Shops can schedule tickets, name bays, set committed times, and view schedules by day, week, or month. Digital inspection forms can be customized with notes and pictures on a tablet or smartphone, with estimates created from an inspection. Parts tools show supplier availability, compare prices, check shop inventory, and order vehicle-compatible parts from a ticket. Customer features include service history, financing, and text and email reminders for appointments, services due, recommendations, and inactive customers. Its QuickBooks interface can post sales and accounts receivable tickets, track postings, and update inventory from deliveries and sales. Other listed connections include Carfax, Worldpac, MOTOR, Wisetack, PartsTech, NAPA Auto Parts, and Nexpart. Bay-Master lists Workstation + Cloud access and platforms including Android, iOS, web, and Windows. Its packages are Essentials, Traditional, and High Performance; Traditional lists two technician tablet connections and High Performance lists five. Essentials is described as suitable for a small shop that needs to create an invoice. Prices are not displayed; visitors are directed to sales.
Shopmonkey
Shopmonkey has no write-up on Specifiction yet; its figures are above.