Beacon vs DonorDock
Beacon
beaconcrm.orgDonorDock
donordock.comSide by side
| Figure | Beacon | DonorDock |
|---|---|---|
| Price from | £37/mo | $40/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 6 |
| Spec score · Nonprofit CRM Software | 9.2 (#1) | 9.0 (#3) |
| Spec score · Donor Management Software | 9.2 (#1) | 8.9 (#2) |
| Documentation | The help centre contains articles covering data management, forms, reporting, payments, Gift Aid, integrations, security, automation, account administration and developers. | The Help Center covers reporting, contacts, imports, transactions, communications, forms, boards, automations, integrations, and settings with step-by-step guides. |
| Founded | 2017 | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. |
| Fundraising | Fundraising tools include branded donation forms, grants, major gifts, legacies, funds, recurring payments, Gift Aid and JustGiving integration. | Its giving features include customizable donation pages, recurring gifts, event giving, fund designation, ACH, and Apple Pay and Google Pay. |
| Headquarters | Shoreditch, London, United Kingdom | West Fargo, North Dakota, United States |
| Integrations | The integration directory lists Stripe, GoCardless, PayPal, Mailchimp, Gmail, Outlook, Gift Aid, JustGiving, Enthuse, Xero, QuickBooks, WordPress, Wix, Drupal, Joomla and Zapier among others. | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. |
| Praise: usability and support | G2 reviewers repeatedly describe the interface as simple or easy to use and praise responsive customer support. | Reviewers repeatedly describe DonorDock as intuitive and easy to use, while praising responsive customer support and straightforward onboarding. |
| Product | Beacon is a cloud CRM designed specifically for charities and nonprofit organisations. | DonorDock is an all-in-one donor management platform for nonprofits that combines donor records, online giving, outreach, automations, and reporting. |
| Rating on G2 | 4.7 out of 5 from 10 reviews | 4.8 out of 5 from 153 reviews |
| Security | Beacon states that it holds ISO 27001:2022 and Cyber Essentials Plus certifications. | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. |
| Support | All plans include live chat and email support, free Lighthouse training and webinars; Beacon targets a five-minute response time. | Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions. |
Plans
Beacon
- Starter£37 a month
- Standard£127 a month
- Premium£325 a month
- UltimatePriced on request
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
In their own words
Beacon
Beacon is a CRM built especially for charities, combining fundraising, memberships, events, and case management. Fundraising tools include branded donation forms, grants, major gifts, legacies, recurring payments, and Gift Aid. Organizations can create branded membership and event ticketing forms and track attendance. For service work, Beacon tracks enquiries, ongoing use, and activities over time. Workflow automation and AI tools support data filtering, email drafting, and database logic.
Listed integrations include Mailchimp, Dotdigital, Sendgrid, Xero, JustGiving, Stripe, GoCardless, PayPal, and Zapier. Beacon also provides a documented RESTful API for custom integrations and Beacon-powered features. The service has web, iOS, Android, and API platform listings. Plans start at £37/mo, with annual billing also listed for Starter, Standard, and Premium; Ultimate pricing is custom. Beacon says its infrastructure and customer data are hosted in the UK and that it holds ISO 27001:2022 and Cyber Essentials Plus certifications. All plans include in-app chat and email support. Implementation is not included in plan pricing and is handled by certified Implementation Partners. Beacon was founded in 2017 and is headquartered in Shoreditch, London.