DonorDock

Spec sheet

What it does

DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting.Read 21 Oct 2026 · donordock.com

Product

DonorDock is an all-in-one donor management platform for nonprofits that combines donor records, online giving, outreach, automations, and reporting.Read 7 Oct 2026 · donordock.com

Audience

DonorDock says it was designed for small and midsized nonprofits, especially teams with limited resources whose staff wear many hats.Read 7 Oct 2026 · donordock.com

Integrations

The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others.Read 21 Oct 2026 · donordock.com

Security

DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest.Read 21 Oct 2026 · donordock.com

Support

Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions.Read 21 Oct 2026 · donordock.com

Headquarters

West Fargo, North Dakota, United StatesRead 28 Sep 2026 · donordock.com

Founded

LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year.Read 21 Oct 2026 · donordock.com

ActionBoard

ActionBoard is a workspace for assigned tasks, donor follow-ups, and Smart Nudges.Read 21 Oct 2026 · donordock.com

API keys

Organizations can create API keys from the Integrations area to connect other applications.Read 21 Oct 2026 · helpcenter.donordock.com

Appeal tracking

Appeals attach solicitation methods to gifts and report dollars, donor counts, and gift details by appeal and campaign.Read 21 Oct 2026 · donordock.com

Automation

Automations use ten trigger types and can run up to 20 steps scheduled as far as 365 days ahead, including emails, texts, tasks, badges, lists, and webhooks.Read 21 Oct 2026 · donordock.com

Browser access

DonorDock says it runs in modern desktop and mobile browsers and requires no installation.Read 7 Oct 2026 · donordock.com

Browser and mobile access

The service runs in modern desktop and mobile browsers, including Chrome, Firefox, Safari, Edge, and Opera, without installation or a native app download.Read 21 Oct 2026 · donordock.com

Company history

DonorDock says co-founders Matt Bitzegaio and Andrew Lutgen created the company in 2017.Read 7 Oct 2026 · donordock.com

Company legal identity

LinkedIn lists the company as DonorDock Inc., a privately held nonprofit-software business.Read 21 Oct 2026 · linkedin.com

Company location and size

LinkedIn lists headquarters in Fargo, North Dakota, and a company size of 11–50 employees.Read 21 Oct 2026 · linkedin.com

Contact limit

DonorDock says contacts are unlimited at no extra cost.Read 7 Oct 2026 · donordock.com

Developer architecture

The published security overview describes an Angular single-page client, .NET Web API 2 REST APIs, ASP.NET Identity, and Microsoft SQL on Azure.Read 21 Oct 2026 · donordockstorage.blob.core.windows.net

Documentation

The Help Center covers reporting, contacts, imports, transactions, communications, forms, boards, automations, integrations, and settings with step-by-step guides.Read 21 Oct 2026 · helpcenter.donordock.com

Donor management

The CRM tracks contacts, households, giving history, interactions, notes, tags, custom fields, documents, and communications.Read 21 Oct 2026 · donordock.com

Email and text

The platform supports bulk email and text segmentation, scheduling, templates, analytics, and donor-data personalization.Read 21 Oct 2026 · donordock.com

Fundraising

Its giving features include customizable donation pages, recurring gifts, event giving, fund designation, ACH, and Apple Pay and Google Pay.Read 7 Oct 2026 · donordock.com

Giving fee

The pricing page lists a 2% platform fee for online donations through DonorDock giving pages, with Stripe and PayPal processing fees charged separately.Read 7 Oct 2026 · donordock.com

Hosted service and licence

TrustRadius identifies DonorDock as a cloud SaaS product, and no public open-source licence or self-hosting distribution is identified in the product documentation.Read 21 Oct 2026 · trustradius.com

Limit: customization and workflows

A Capterra reviewer says granular donor customization is limited and requests stronger automated workflows.Read 21 Oct 2026 · capterra.com

Limit: events and peer-to-peer

Another independent review says the product lacks native peer-to-peer fundraising and deeper auction or complex event-management capabilities.Read 21 Oct 2026 · onehundrednights.com

Limit: filters and data quality

A Capterra reviewer reports that filters can sometimes display incorrect data until the page is refreshed or refiltered.Read 21 Oct 2026 · capterra.com

Limit: integration costs and duplicates

GetApp reviewers cite reliance on separately paid Zapier integrations and occasional duplicate records during initial integrations.Read 21 Oct 2026 · getapp.com

Limit: larger organizations

An independent review says organizations with complex programs may outgrow DonorDock's segmentation, automation, reporting, and scalability depth.Read 21 Oct 2026 · designbycosmic.com

MCP integration

DonorDock offers a beta Model Context Protocol connection for ChatGPT, Claude, Gemini, and other MCP-compatible assistants.Read 21 Oct 2026 · donordock.com

Online giving

Users can create branded donation, ticket, membership, and grant pages with custom fields, recurring gifts, and automatic receipts.Read 21 Oct 2026 · donordock.com

Outreach

DonorDock lists bulk email and text messaging, donor journeys, email analytics, templates, and automated thank-yous and follow-ups.Read 7 Oct 2026 · donordock.com

Praise: unified value

GetApp reviewers praise the flat pricing, unlimited database size, and included email marketing because these reduce the need for separate tools.Read 21 Oct 2026 · getapp.com

Praise: usability and support

Reviewers repeatedly describe DonorDock as intuitive and easy to use, while praising responsive customer support and straightforward onboarding.Read 21 Oct 2026 · capterra.com

Productivity

ActionBoard brings tasks, follow-ups, and Smart Nudges into a workspace, and project boards support planning inside the CRM.Read 7 Oct 2026 · donordock.com

Rating on Capterra

4.8 out of 5 from 33 reviewsRead 21 Oct 2026 · capterra.com

Rating on G2

4.8 out of 5 from 153 reviewsRead 21 Oct 2026 · g2.com

Rating on GetApp

4.8 out of 5 from 33 reviewsRead 21 Oct 2026 · getapp.com

Rating on Software Advice

4.8 out of 5 from 33 reviewsRead 21 Oct 2026 · softwareadvice.com

Rating on TrustRadius

8.7 out of 10 from 8 reviewsRead 21 Oct 2026 · trustradius.com

Reporting

DonorDock provides more than 30 prebuilt reports, real-time dashboards, unlimited custom reports, exports, and bulk actions from reports.Read 21 Oct 2026 · donordock.com

Setup

DonorDock says most nonprofits can begin using the platform the same day and complete data migration within 10 days, often faster.Read 7 Oct 2026 · donordock.com

Webhook extensibility

Automation workflows can call a specified webhook URL to communicate with another system.Read 21 Oct 2026 · helpcenter.donordock.com

Plans and prices

Every DonorDock plan and price →

Where Specifiction places it

• Donor Management Software#2 of 348.9
• Nonprofit CRM Software#3 of 359.0
• Donation Management#3 of 279.0
• Nonprofit Email Marketing Software#5 of 258.9