DonorDock vs GiveSmart
DonorDock
donordock.com
GiveSmart
givesmart.comSide by side
| Figure | DonorDock | GiveSmart |
|---|---|---|
| Price from | $40/mo | $250/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Donor Management Software | 8.9 (#2) | 8.8 (#3) |
| Spec score · Donation Management | 9.0 (#3) | 8.9 (#5) |
| Founded | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. | LinkedIn lists the Gesture organization, now GiveSmart, as founded in 2011. |
| Headquarters | West Fargo, North Dakota, United States | Momentive Software lists its headquarters at 360 Central Ave, Suite 1120, St. Petersburg, Florida 33701. |
| Integrations | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. | Officially listed connections include Salesforce, Google Analytics, YouTube and Vimeo, plus report exporting. |
| Rating on G2 | 4.8 out of 5 from 153 reviews | 4.5 out of 5 from 158 reviews. |
| Rating on GetApp | 4.8 out of 5 from 33 reviews | 4.5 out of 5 from 211 reviews. |
| Reporting | DonorDock provides more than 30 prebuilt reports, real-time dashboards, unlimited custom reports, exports, and bulk actions from reports. | GiveSmart provides live dashboards, campaign reporting, goal thermometers, leaderboards, autogenerated receipts and tax letters. |
| Security | DonorDock states that it has SOC 2 Type II and PCI DSS compliant infrastructure, TLS 1.2+ encryption, Stripe tokenization, isolated databases, and encrypted data at rest. | GiveSmart states that its system is PCI and SOC 2 compliant and describes controls including encryption, restricted access, vulnerability testing, and independent audits. |
| Support | Support is included through a Training Academy, help articles, chat and email help desk, and live group training and Q&A sessions. | GiveSmart advertises 24-hour, seven-day support by chat and email, with live agents reachable from the product Help button. |
| What it does | DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting. | GiveSmart is a cloud fundraising, event-management and donor-management platform for nonprofits, schools and associations. |
Plans
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
GiveSmart
- Pay-As-You-GoFree
- Pay-As-You-GoFree
- Listed starting price$3,000 a year
- Annual Fee SubscriptionPrice not published
In their own words
GiveSmart
GiveSmart provides fundraising and donor management tools for nonprofits, schools and associations. Its platform covers online fundraising, recurring giving, peer-to-peer campaigns, text-to-donate, auctions and ticketing. Mobile auction bidding supports maximum bids, outbid notifications, item management and self-checkout. Event tools include seating and group management, contactless check-in, guest communication and tax receipts; virtual and hybrid events can add livestreaming, chat, donor recognition and proxy bidding. Campaign reporting includes live reports, dashboards and exports, with receipts and tax letters generated automatically. GiveSmart lists Salesforce, Google Analytics, YouTube and Vimeo among its integrations and supported services. It says its system is PCI and SOC 2 compliant, with encryption, restricted access, vulnerability testing and independent audits. Support includes 24/7 customer service, implementation help, a Help Center and an assigned Client Success Manager. The platform is available on Android, iOS and web. Both pricing models provide full access, unlimited events and campaigns, but prices are available on request; there is no free plan.