CharityEngine
charityengine.net
What it is
CharityEngine is a fundraising and donor-management platform available on the web, iOS, and Android. Its core capabilities include campaign management, online donation forms, recurring donations, automated receipts, donor segmentation, and advanced reporting. The Fundraising Platform offering includes giving pages, email and automated workflows, event management, direct mail, segmentation, and custom dashboards. Other offerings address events and volunteers, membership and advocacy, monthly giving, engagement, digital fundraising, and enterprise CRM. Listed tools include ticketed events, auctions, peer-to-peer fundraising, volunteer scheduling, mobile messaging, donor journeys, payment recovery, donor portals, and CRM integration. Monthly Giving and Enterprise CRM list automated reactivation and AI-powered payment recovery, while Digital Fundraising includes attribution, tracking, and website hosting. CharityEngine was founded in 2008 and is headquartered in Sarasota, Florida. Pricing is available on request; none of the listed offerings has a displayed price.
Spec sheet
- What it does
- CharityEngine is an all-in-one nonprofit CRM and fundraising platform combining donor management, fundraising, communications, events, advocacy, payments and reporting.Read 21 Oct 2026 · charityengine.net
- Product
- CharityEngine describes itself as an all-in-one nonprofit fundraising CRM that combines CRM, fundraising tools, payments, and supporter data.Read 9 Oct 2026 · charityengine.net
- Deployment
- TrustRadius lists CharityEngine as SaaS with a mobile-web application and United States support coverage.Read 21 Oct 2026 · trustradius.com
- Integrations
- The vendor documents Zapier connectivity to more than 7,000 apps, including QuickBooks, Mailchimp and Eventbrite.Read 21 Oct 2026 · help.charityengine.net
- Security
- CharityEngine states that it is Level 1 PCI-certified and SOC 2 Type 2-certified.Read 9 Oct 2026 · charityengine.net
- Support
- The FAQ says plans include the support team, training library, and community resources, while the company guide describes standard support with an eight-business-hour response target.Read 9 Oct 2026 · charityengine.net
- Headquarters
- Sarasota, Florida, United StatesRead 28 Sep 2026 · charityengine.net
- Founded
- LinkedIn states that CharityEngine was founded in 1999.Read 21 Oct 2026 · linkedin.com
- Advocacy
- Its advocacy module supports targeted action campaigns, legislator matching and real-time action logging.Read 21 Oct 2026 · charityengine.net
- AI
- CharityEngine Copilot accepts voice-driven questions or tasks, reasons across platform data, and can execute fundraising work.Read 9 Oct 2026 · charityengine.net
- API types
- Public integration options include REST, SOAP and JavaScript APIs, plus embeddable widgets for websites.Read 21 Oct 2026 · charityengine.net
- Central donor database
- Its CRM is presented as a single source of truth for donor, gift, campaign, volunteer and engagement data.Read 21 Oct 2026 · charityengine.net
- Company headquarters
- LinkedIn lists headquarters in McLean, Virginia, with a primary address at 8200 Greensboro Drive, Suite 1500.Read 21 Oct 2026 · linkedin.com
- Company size
- LinkedIn lists CharityEngine as a privately held software-development company with 11–50 employees.Read 21 Oct 2026 · linkedin.com
- Developer APIs
- The maker lists Integration, Public Web, and JavaScript APIs, as well as REST and SOAP API options for customized integrations.Read 9 Oct 2026 · charityengine.net
- Developer documentation
- The developer help page links Postman documentation, version history and WSDL-based client generation examples in C# and Visual Basic.Read 21 Oct 2026 · help.charityengine.net
- Donation tools
- The platform provides customizable donation forms, donation buttons, embedded widgets, automated receipts and donor self-service portals.Read 21 Oct 2026 · charityengine.net
- Email and SMS
- CharityEngine includes email marketing automation, SMS outreach and text-to-donate campaigns.Read 21 Oct 2026 · charityengine.net
- Events and auctions
- Event capabilities include ticketing, registration, seating, QR check-in, mobile bidding and online auctions.Read 21 Oct 2026 · charityengine.net
- Fundraising AI
- CharityEngine Copilot is described as a voice-driven agentic AI that can answer fundraising questions and initiate actions across the platform.Read 21 Oct 2026 · charityengine.net
- Fundraising tools
- The platform lists donation forms, email workflows, events, segmentation, direct mail, reporting, and custom dashboards.Read 9 Oct 2026 · charityengine.net
- Integration API scope
- The Integration API advertises more than 200 web methods for records, transactions, queries and other data operations.Read 21 Oct 2026 · help.charityengine.net
- Limit: complexity
- Reviewers report that navigation, terminology and the many configuration choices create a steep learning curve.Read 21 Oct 2026 · g2.com
- Limit: data and workflow issues
- A review describes duplicate constituent records, difficult batch transaction entry and slow event or cash-entry workflows.Read 21 Oct 2026 · nonprofitsoftwareguide.com
- Limit: implementation time
- Independent reviewers report implementations taking months and sometimes slipping beyond planned go-live dates.Read 21 Oct 2026 · nonprofitsoftwareguide.com
- Limit: QuickBooks sync
- Independent testing reports that QuickBooks general-ledger names must match exactly, unmatched transactions may not sync, and a bad start date can create duplicates.Read 21 Oct 2026 · nonprofitsoftwareguide.com
- Monthly giving
- Its Monthly Giving package lists automated reactivation, AI-powered payment recovery, credit card updater, donor portal, and a real-time sustainer dashboard.Read 9 Oct 2026 · charityengine.net
- Notable news: feature publication
- CharityEngine published a responsible-AI article on October 6, 2026, listed in its current feature-resource feed.Read 21 Oct 2026 · charityengine.net
- Onboarding
- The company guide says Basic Onboarding typically spans 45–55 days once readiness setup is complete and virtual onboarding support begins.Read 9 Oct 2026 · charityengine.net
- Payment options
- The FAQ says the platform supports ACH, Apple Pay, Google Pay, donor-advised funds, and major credit cards.Read 9 Oct 2026 · charityengine.net
- Payment processing
- CharityEngine processes payments in-house and supports ACH, credit cards, Apple Pay, Google Pay and DAF donations.Read 21 Oct 2026 · charityengine.net
- PCI security
- The company states that it is Level 1 PCI certified and regularly audited by a qualified security assessor.Read 21 Oct 2026 · charityengine.net
- Peer-to-peer fundraising
- Organizations can create individual and team peer-to-peer fundraising pages with goals and progress tracking.Read 21 Oct 2026 · charityengine.net
- Praise: reporting
- GetApp reviewers highlight easy out-of-the-box reports and deeper query tools for exploring data.Read 21 Oct 2026 · getapp.com
- Praise: support
- G2 and GetApp reviewers repeatedly praise responsive, personalized implementation and customer support.Read 21 Oct 2026 · g2.com
- Rating on Capterra
- 4.2 out of 5 from 33 reviewsRead 21 Oct 2026 · capterra.com
- Rating on G2
- 4.3 out of 5 from 61 reviewsRead 21 Oct 2026 · g2.com
- Rating on GetApp
- 4.2 out of 5 from 33 reviewsRead 21 Oct 2026 · getapp.com
- Rating on TrustRadius
- 4 out of 10 from 1 reviewsRead 21 Oct 2026 · trustradius.com
- SOC 2 security
- CharityEngine states that it holds SOC 2 Type 2 certification covering security, availability, processing integrity, confidentiality and privacy.Read 21 Oct 2026 · charityengine.net
- Support and training
- CharityEngine provides a Help Center, tutorial videos, Academy training, onboarding specialists and human support.Read 21 Oct 2026 · cms.charityengine.net
- SustainerIQ
- SustainerIQ automates recurring-payment retries, card updates and reactivation workflows for monthly donors.Read 21 Oct 2026 · charityengine.net
- TX-RAMP
- The vendor says it is TX-RAMP certified for organizations associated with Texas state agencies.Read 21 Oct 2026 · charityengine.net
- Who it serves
- The company says it works solely in service of nonprofits and has worked with nonprofits since 2008.Read 9 Oct 2026 · charityengine.net
Plans and prices
Strong points and limits
Strong points
- Available on web, iOS, and Android.
- Supports recurring donations and automated receipts.
- Includes donor segmentation and advanced reporting.
- Offerings include events and volunteer scheduling.
- Monthly giving includes payment recovery tools.
Limits
- Pricing is available on request.
- No plan prices are listed.
Who it suits
CharityEngine may suit organizations seeking fundraising, donor management, and engagement tools across web and mobile. Its offerings cover needs ranging from events and volunteers to recurring giving and advocacy.
Verdict
CharityEngine covers donations, donor engagement, events, and related organizational needs through distinct offerings. Prospective customers must request pricing to assess the cost.
Where Specifiction places it
- Nonprofit Online Donation Software#3 of 338.7
- Nonprofit Fundraising Software#5 of 488.7
- Fundraising Software#4 of 258.7
- Nonprofit CRM Software#6 of 358.7
- Donor Management Software#6 of 348.6
- Nonprofit Text-to-Give Software#8 of 418.8
- Donation Management#6 of 278.7