CharityEngine vs Donorbox
CharityEngine
charityengine.net
Donorbox
donorbox.orgSide by side
| Figure | CharityEngine | Donorbox |
|---|---|---|
| Price from | $450/mo | $80/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 10 | 4 |
| Spec score · Nonprofit Online Donation Software | 8.7 (#3) | 9.1 (#1) |
| Spec score · Nonprofit Fundraising Software | 8.7 (#5) | 9.1 (#2) |
| Spec score · Fundraising Software | 8.7 (#4) | 9.2 (#1) |
| Spec score · Nonprofit Text-to-Give Software | 8.8 (#8) | 9.2 (#2) |
| Spec score · Donation Management | 8.7 (#6) | 9.2 (#1) |
| Spec score · Nonprofit Fundraising and Donor Management Software | 8.6 (#6) | 9.1 (#1) |
| Founded | LinkedIn states that CharityEngine was founded in 1999. | 2014 |
| Headquarters | Sarasota, Florida, United States | Alexandria, Virginia, United States |
| Integrations | The vendor documents Zapier connectivity to more than 7,000 apps, including QuickBooks, Mailchimp and Eventbrite. | Official integrations include Salesforce, Blackbaud, HubSpot, Rock RMS, Bloomerang, Kindful, Little Green Light, Neon One, Salsa and Planning Center. |
| Praise: support | G2 and GetApp reviewers repeatedly praise responsive, personalized implementation and customer support. | Trustpilot reviewers repeatedly praise fast, courteous and thorough customer support responses. |
| Rating on Capterra | 4.2 out of 5 from 33 reviews | 4.8 out of 5 from 631 reviews |
| Rating on G2 | 4.3 out of 5 from 61 reviews | 4.6 out of 5 from 1,529 reviews |
| Rating on GetApp | 4.2 out of 5 from 33 reviews | 4.8 out of 5 from 631 reviews |
| Rating on TrustRadius | 4 out of 10 from 1 reviews | 9.1 out of 10 from 10 reviews and ratings |
| Support | The FAQ says plans include the support team, training library, and community resources, while the company guide describes standard support with an eight-business-hour response target. | Premium includes 24/7 priority support, an Enterprise Customer Success Manager, and guided onboarding. |
| What it does | CharityEngine is an all-in-one nonprofit CRM and fundraising platform combining donor management, fundraising, communications, events, advocacy, payments and reporting. | Donorbox is a fundraising platform for nonprofits supporting online and in-person giving, donor management and campaign tools. |
Plans
CharityEngine
- The Fundraising PlatformPriced on request
- Events & VolunteersPriced on request
- Membership + AdvocacyPriced on request
- Monthly GivingPriced on request
- Engagement SuitePriced on request
- Digital FundraisingPriced on request
- Enterprise CRMPriced on request
- Standard$450 a month
- Professional$700 a month
- EnterprisePriced on request
Donorbox
- StandardFree
- Donorbox Live Kiosk (Standard/Pro first device)$80 a month
- Pro$150 a month
- PremiumPriced on request
In their own words
CharityEngine
CharityEngine is a fundraising and donor-management platform available on the web, iOS, and Android. Its core capabilities include campaign management, online donation forms, recurring donations, automated receipts, donor segmentation, and advanced reporting. The Fundraising Platform offering includes giving pages, email and automated workflows, event management, direct mail, segmentation, and custom dashboards. Other offerings address events and volunteers, membership and advocacy, monthly giving, engagement, digital fundraising, and enterprise CRM. Listed tools include ticketed events, auctions, peer-to-peer fundraising, volunteer scheduling, mobile messaging, donor journeys, payment recovery, donor portals, and CRM integration. Monthly Giving and Enterprise CRM list automated reactivation and AI-powered payment recovery, while Digital Fundraising includes attribution, tracking, and website hosting. CharityEngine was founded in 2008 and is headquartered in Sarasota, Florida. Pricing is available on request; none of the listed offerings has a displayed price.
Donorbox
Donorbox provides fundraising tools for nonprofit organizations, including customizable donation forms that can be embedded on an organization’s website. Listed formats include donation pages, recurring donations, peer-to-peer fundraising, crowdfunding, memberships, events, and text-to-give. QuickDonate lets donors save payment information for repeat giving. Donorbox says checkout supports 52+ currencies and 15 languages, and its donor CRM features include segmentation and giving insights. Listed integrations include Salesforce, Blackbaud, HubSpot, Mailchimp, QuickBooks, WordPress, Stripe, and PayPal; API access is listed on Pro. Payment options through Stripe and PayPal include Apple Pay, Google Pay, Amazon Pay, Venmo, ACH, SEPA, iDEAL, Bancontact, BACS, and PADs. Donorbox says it is PCI DSS Level 1 compliant and has SOC 2 Type I and Type II certifications. It also says payment data is tokenized and credit card information is not stored on its servers. Standard is free, with platform fees of 2.95%–3.95% and payment processing fees applying. Pro costs $150 a month, with platform fees of 1.75%–2% and processing fees applying.