DonorDock vs Salesforce Nonprofit Cloud
DonorDock
donordock.comSalesforce Nonprofit Cloud
salesforce.comSide by side
| Figure | DonorDock | Salesforce Nonprofit Cloud |
|---|---|---|
| Price from | $40/mo | $5.83/mo |
| Free plan | — | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 7 |
| Spec score · Donor Management Software | 8.9 (#2) | 8.7 (#4) |
| Spec score · Nonprofit CRM Software | 9.0 (#3) | 8.7 (#8) |
| Documentation | The Help Center covers reporting, contacts, imports, transactions, communications, forms, boards, automations, integrations, and settings with step-by-step guides. | Salesforce publishes a dedicated Nonprofit Cloud Developer Guide and extensive Help, release-note and API documentation. |
| Founded | LinkedIn lists DonorDock as founded in 2017, and the company says Matt Bitzegaio and Andrew Lutgen created it that year. | 1999 |
| Fundraising | Its giving features include customizable donation pages, recurring gifts, event giving, fund designation, ACH, and Apple Pay and Google Pay. | Fundraising tools support donor relationships, gift entry, commitments, designations, soft credits, tributes and fundraising operations. |
| Headquarters | West Fargo, North Dakota, United States | San Francisco, California, United States |
| Integrations | The integration directory lists more than 100 tools and includes Stripe, PayPal, QuickBooks Online, Eventbrite, GoFundMe Pro, OneCause, Zapier, Mailchimp, Google tools, and many others. | Salesforce exposes nonprofit integrations through AppExchange partners and MuleSoft Composer or partner-built applications. |
| Rating on Capterra | 4.8 out of 5 from 33 reviews | 4.7 out of 5 from 42 reviews. |
| Rating on G2 | 4.8 out of 5 from 153 reviews | 4.1 out of 5 from 87 reviews. |
| Rating on TrustRadius | 8.7 out of 10 from 8 reviews | 8.4 out of 10 from 76 reviews and ratings. |
| What it does | DonorDock is an all-in-one nonprofit CRM combining donor records, online giving, email and text outreach, automation, and reporting. | Salesforce Nonprofit Cloud is a Salesforce-platform solution for nonprofit fundraising, program delivery and impact measurement, centralizing donor, volunteer and participant engagement. |
Plans
DonorDock
- ONE$500 a month
- Additional 1,000 text credits$19, paid once
- Additional user$40 a month
- Additional 10,000 emails$45, paid once
- ONE$500 a year
- Premium onboarding$3,800, paid once
Salesforce Nonprofit Cloud
- Power of Us Program licensesFree
- Nonprofit Cloud Sales & Service Core$70 a month
- Nonprofit Cloud Sales & Service Core$70 a year
- Nonprofit Cloud Sales & Service Advanced$125 a month
- Nonprofit Cloud Sales & Service Advanced$125 a year
- Nonprofit Cloud Sales Max$285 a month
- Nonprofit Cloud Service Max$285 a month
In their own words
Salesforce Nonprofit Cloud
Salesforce Nonprofit Cloud is a web-based platform that brings nonprofit funding, program delivery, and impact measurement together. Fundraising tools cover donor profiles, reusable audience segments, gift entry, and management of commitments, designations, soft credits, and tributes. Volunteer management includes events, roles, shifts, locations, attendance, applications, and engagement history, with self-service sign-up through Experience Cloud. Program features track enrollment, attendance, services, and benefits; outcome tools let organizations set targets, record results, and collect assessment data. Grantmaking covers publishing funding opportunities, collaborating on proposals, awarding grants, and managing budgets and disbursements. Accounting Subledger consolidates Salesforce CRM data with an organization's accounting system. Named connections include Salesforce products such as Marketing Cloud, Data 360, Slack, and OmniStudio, plus partner apps including Classy, DonorDrive, WealthEngine, and AmpImpact. Eligible nonprofits can receive 10 free licenses through the Power of Us Program. Paid pricing is listed from $60/user/mo (annual), with a 30-day trial. Salesforce says per-user products require an annual contract and listed prices are informational and subject to change.