Beacon vs Neon CRM
Beacon
beaconcrm.orgNeon CRM
neonone.comSide by side
| Figure | Beacon | Neon CRM |
|---|---|---|
| Price from | £37/mo | $99/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Nonprofit CRM Software | 9.2 (#1) | 8.1 (#14) |
| Spec score · Donor Management Software | 9.2 (#1) | 8.0 (#14) |
| API | Beacon provides an open REST API for reading, adding and deleting account data; API access is included on Standard, Premium and Ultimate plans. | Neon CRM publishes API v2 documentation with separate base URLs for different Neon CRM instance types. |
| Events | Event tools track attendance and sell tickets through branded forms with availability limits, time slots and group tickets. | The optional Events module includes registrations, flexible ticketing, check-in, seating charts, classes, reminders and waitlists. |
| Founded | 2017 | 2018 |
| Fundraising | Fundraising tools include branded donation forms, grants, major gifts, legacies, funds, recurring payments, Gift Aid and JustGiving integration. | Fundraising tools include campaigns, donation forms, peer-to-peer fundraising, recurring gifts, donor-advised-fund payments and secure payments. |
| Headquarters | Shoreditch, London, United Kingdom | The NeonCRM Android developer listing gives 4545 N. Ravenswood Ave., Chicago, Illinois 60640, USA. |
| Integrations | The integration directory lists Stripe, GoCardless, PayPal, Mailchimp, Gmail, Outlook, Gift Aid, JustGiving, Enthuse, Xero, QuickBooks, WordPress, Wix, Drupal, Joomla and Zapier among others. | Native connections include QuickBooks, Windfall Data, Mailchimp and Eventbrite, while an open API supports custom integrations. |
| Memberships | Membership functionality supports branded forms, renewals, one-off or recurring payments, additional donations and member numbers. | The optional Memberships module supports member portals, tiers, benefits, self-service and automated renewals. |
| Notable news | An October 2026 product update announced migration work involving Google Spanner, speed improvements and a new Trust Centre. | Neon One announced Keith Reed as CEO on January 29, 2025, succeeding Steve Kriter. |
| Rating on G2 | 4.7 out of 5 from 10 reviews | 4.2 out of 5 from 443 reviews |
| Rating on Trustpilot | 2.5 out of 5 from 13 reviews | 4.1 out of 5 from 65 reviews |
| Security | Beacon states that it holds ISO 27001:2022 and Cyber Essentials Plus certifications. | Neon One states that Neon CRM is PCI-DSS Level 1 compliant and recertifies annually; its security policy also describes encryption for data in transit and at rest. |
| Security controls | The company states that data is encrypted at rest, traffic uses HTTPS, two-factor authentication is available, and permissions can be controlled at feature, record and field level. | The security policy states encryption in transit and at rest, annual penetration testing, vulnerability management, incident response and vendor reviews. |
| Support | All plans include live chat and email support, free Lighthouse training and webinars; Beacon targets a five-minute response time. | Neon CRM includes live support by phone, email, and chat, as well as a virtual support agent available 24/7. |
Plans
Beacon
- Starter£37 a month
- Standard£127 a month
- Premium£325 a month
- UltimatePriced on request
Neon CRM
- Neon CRM$99 a month
- Events modulePrice not published
- Memberships modulePrice not published
- Volunteers modulePrice not published
In their own words
Beacon
Beacon is a CRM built especially for charities, combining fundraising, memberships, events, and case management. Fundraising tools include branded donation forms, grants, major gifts, legacies, recurring payments, and Gift Aid. Organizations can create branded membership and event ticketing forms and track attendance. For service work, Beacon tracks enquiries, ongoing use, and activities over time. Workflow automation and AI tools support data filtering, email drafting, and database logic.
Listed integrations include Mailchimp, Dotdigital, Sendgrid, Xero, JustGiving, Stripe, GoCardless, PayPal, and Zapier. Beacon also provides a documented RESTful API for custom integrations and Beacon-powered features. The service has web, iOS, Android, and API platform listings. Plans start at £37/mo, with annual billing also listed for Starter, Standard, and Premium; Ultimate pricing is custom. Beacon says its infrastructure and customer data are hosted in the UK and that it holds ISO 27001:2022 and Cyber Essentials Plus certifications. All plans include in-app chat and email support. Implementation is not included in plan pricing and is handled by certified Implementation Partners. Beacon was founded in 2017 and is headquartered in Shoreditch, London.