Beamer vs Canny
Beamer
getbeamer.com
Canny
canny.ioSide by side
| Figure | Beamer | Canny |
|---|---|---|
| Price from | $59/mo | $79/mo |
| Free plan | Yes | Yes |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 5 |
| Spec score · Customer Feedback Software | 9.3 (#1) | 9.2 (#2) |
| Spec score · Product Management Software | 9.3 (#1) | 9.2 (#2) |
| Changelog | The changelog product publishes product updates, fixes, news and feature announcements in in-app or standalone feeds. | Canny provides an embeddable product changelog, scheduled releases, Markdown formatting, labels, hosted history, and subscriber email notifications on Pro. |
| Founded | 2018 | Canny says it launched in 2017 as feature-voting boards and remains led by co-founders Sarah Hum and Andrew Rasmussen. |
| Integrations | Official integrations include Zapier, Segment, Intercom, Integrately and a WordPress plugin, with claims of more than 3,000 available apps through automation services. | Listed integrations include Intercom, Zendesk, Asana, ClickUp, Discord, Segment, Slack, HubSpot, Jira, Linear, Microsoft Teams, OIDC, Okta, OneLogin, Salesforce, Google Analytics, and Zapier. |
| Rating on Capterra | 4.8 out of 5 from 35 reviews | 4.6 out of 5 from 77 reviews. |
| Rating on G2 | 4.7 out of 5 from 21 reviews | 4.5 out of 5 from 108 reviews. |
| Rating on TrustRadius | 6.7 out of 10 from 6 reviews | 9.7 out of 10 from 6 reviews. |
| Security | Beamer states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data in transit and at rest. | Canny says it is SOC 2 certified and makes its report available on request. |
| Support | The pricing comparison lists basic, standard, advanced, priority, and enterprise support levels across its plans. | Every customer receives live chat, email support, and a help center; Business customers receive a dedicated customer success manager. |
| What it does | Beamer is an embeddable script and hosted platform for changelogs, notifications, analytics, feedback and NPS surveys. | Canny is an AI-native customer intelligence platform that captures feedback, links it to accounts and revenue, supports prioritization and roadmaps, and communicates shipped updates. |
Plans
Beamer
- FreeFree
- Starter$59 a month
- Feedback add-on$99 a month
- NPS add-on$99 a month
- Pro$119 a month
- Scale$299 a month
- CustomPriced on request
In their own words
Beamer
Beamer is an embeddable product engagement tool for publishing product updates through a changelog and notification center. Teams can send boosted announcements as pop-ups, top bars, snippets, or tooltips, and target groups through basic or advanced AND/OR segmentation. Its Feedback product gives users an ideas portal and roadmap for submitting, voting on, and commenting on ideas. Beamer also lists push notifications for reaching people who are offline in a site or app. Installation options include an HTML/JavaScript embed, WordPress plugin, Google Tag Manager, and API. Integration choices include Zapier, Segment, webhooks, and social sharing. The free plan includes 1,000 MAUs, one teammate, one language, no API requests, and a watermark. Paid plans start at $49/mo (annual), and a 14-day trial is listed. Beamer is available on Android, iOS, web, and API.
Canny
Canny is an AI-powered customer feedback platform for collecting requests, prioritizing them, and sharing product updates. Its Autopilot can capture, deduplicate, and triage feedback from customer conversations and other sources. Customers can submit and vote on requests in a portal, check their status, and see what is coming next. Teams can publish public or private roadmaps, send status updates, and announce releases. Canny links requests to customer accounts and revenue impact to support prioritization. Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, and Linear; a public API and Chrome extension provide additional ways to connect or capture feedback. The platform serves product-led teams, including product, sales, customer success, customer experience, and marketing groups. It is available on the web, through an API, and as an extension. The Free plan is free and includes 25 tracked users with unlimited feedback. Pro is $79 a month, billed yearly, and starts at 100+ tracked users.