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Tech riderRev. 4 Oct 2026

Canny

Ch 107.2of 59 Customer Feedback Software
  1. 1Runs onAPI, Browser, Web
  2. 2CostsFree plan · free trial · paid from $79/mo
  3. 3Feature requestsYes
  4. 4Feedback portalYes
  5. 5In-app feedbackYes
  6. 6Product roadmapYes
6 lines stated Written from the maker's own pages: canny.io
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The Canny homepage

Overview

Canny is ranked #10 of 59 in customer feedback software on Specifiction. It runs on API, Browser extension, Web. There is a free plan. A free trial is offered. Paid plans start at $79/mo.

Canny plans and pricing

All plans
Free Free 25 tracked users · unlimited feedback canny.io · 4 Oct 2026
Pro $79/mo yearly 100+ tracked users · PM integrations · advanced privacy canny.io · 4 Oct 2026
Business Not published yearly 5,000+ tracked users · SSO integrations · CRM integrations canny.io · 4 Oct 2026

Compared on customer feedback software

Free plan
Yescanny.io
Paid from
$79/mocanny.io
Feature requests
Yescanny.io
Feedback portal
Yescanny.io
In-app feedback
Yescanny.io
Product roadmap
Yescanny.io

Facts

What it does
Canny is an AI-powered customer feedback platform that captures feedback, helps teams analyze and prioritize it, and lets them communicate updates to customers.canny.io · 4 Oct 2026
Autopilot
Autopilot uses AI to capture, deduplicate, and triage feedback from customer conversations and other sources.canny.io · 4 Oct 2026
Roadmaps and updates
Teams can publish public or private roadmaps, send status updates, and announce product releases.canny.io · 4 Oct 2026
Revenue analysis
Canny connects feedback requests to customer accounts and revenue impact to help teams prioritize opportunities.canny.io · 4 Oct 2026
Integrations
Listed integrations include Intercom, Zendesk, Slack, Salesforce, HubSpot, Jira, Linear, and others.canny.io · 4 Oct 2026
API and extension
Canny offers a public API for custom integrations and a Chrome extension for capturing feedback across the web.canny.io · 4 Oct 2026
Security
Canny says it is SOC 2 certified and makes its report available on request.canny.io · 4 Oct 2026
Hosting and encryption
Canny says it hosts applications on AWS, stores data using MongoDB Atlas, continuously backs up data, and uses HTTPS with RSA 2048 bit keys.canny.io · 4 Oct 2026
Support
Canny says every customer gets live chat support and a help center, while Business customers get a dedicated customer success manager.canny.io · 4 Oct 2026
Who it is for
Canny describes its users as product-led teams and identifies product, sales, customer success, customer experience, and marketing teams as users.canny.io · 4 Oct 2026
Plan limits
The Free plan includes 25 tracked users, Pro starts at 100+ tracked users, and Business starts at 5,000+ tracked users.canny.io · 4 Oct 2026

Company

Founded
2017canny.io · 28 Sept 2026

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Where it ranks on Specifiction

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Sources