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SPECIFICTION
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Mopinion

mopinion.com

From €279/mo Free trial WebiOSAndroidAPI
Visit mopinion.com
Spec score 8.7 #1 of 24 in Customer Satisfaction Software

What it is

Mopinion collects and analyzes user feedback across websites, apps, and email. Its form builder supports different question types, metrics, styling, and branded assets. Forms can be triggered by events or user behavior and shown on selected pages or at particular points in a user journey. Analytics use AI to categorize and summarize written feedback, visualize data, and identify trends. The platform also includes real-time analysis, automated alerts and tags, conversational feedback, and unlimited surveys, feedback, and users. Integrations include Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom, and Microsoft Teams. Webhooks can post feedback data in JSON to a chosen endpoint, while the API supports custom imports and app connections. Native and web SDKs are available for Android and iOS, with options for React Native, Flutter, Cordova, and Capacitor. Mopinion says customer data is stored in the EU by default and that it is ISO 27001 certified. Pricing starts at €279/mo, with a 14-day trial and no free plan. After the trial, the feedback inbox remains active, but reports go offline until the account upgrades.

Spec sheet

Product
Mopinion is an all-in-one feedback solution for collecting and analyzing user feedback across websites, apps and email.Read 9 Oct 2026 · mopinion.com
Audience
The company presents Mopinion as a solution for digital marketers and teams working on digital customer experience and user feedback.Read 9 Oct 2026 · mopinion.com
Free plan
NoRead 20 Sep 2026 · mopinion.com
API
Mopinion provides webhooks that post feedback data in JSON to a chosen endpoint and an API for custom imports and app connections.Read 9 Oct 2026 · mopinion.com
Integrations
The integrations page lists connections including Google Analytics, Slack, Jira, Salesforce, Marketo, HubSpot, Zendesk, Intercom and Microsoft Teams.Read 9 Oct 2026 · mopinion.com
Security
Mopinion states that it is ISO 27001 certified and stores customer data within the EU by default.Read 9 Oct 2026 · mopinion.com
Support
The pricing page includes dedicated support in all plans and says support staff are ready to help customers meet their feedback goals.Read 9 Oct 2026 · mopinion.com
Headquarters
Rotterdam, NetherlandsRead 28 Sep 2026 · mopinion.com
Founded
2013Read 28 Sep 2026 · mopinion.com
Analytics
The platform uses AI to categorize and summarize qualitative feedback, visualize data and identify trends.Read 9 Oct 2026 · mopinion.com
API access
YesRead 20 Sep 2026 · mopinion.com
Custom branding
YesRead 20 Sep 2026 · mopinion.com
Enterprise options
Listed enterprise options include white labeling, feedback translations, SSO, custom data processing agreement, dedicated domain, personal onboarding and bespoke training.Read 9 Oct 2026 · mopinion.com
Feedback features
Plans and trials include unlimited surveys and feedback, real-time analysis, automated alerts and tags, conversational feedback, and unlimited users.Read 9 Oct 2026 · mopinion.com
Form builder
Users can build customized forms with varied question types, metrics, styling and branded assets.Read 9 Oct 2026 · mopinion.com
Limits
After the 14-day trial expires, the feedback inbox remains active but feedback reports go offline until the account upgrades to a paid plan.Read 9 Oct 2026 · mopinion.com
Logic branching
YesRead 20 Sep 2026 · mopinion.com
Mobile
Mopinion offers native and web SDKs for Android and iOS, plus SDK options for React Native, Flutter, Cordova and Capacitor.Read 9 Oct 2026 · mopinion.com
Privacy and compliance
The company says it helps customers meet EU standards including GDPR and WCAG and aligns with CCPA.Read 9 Oct 2026 · mopinion.com
Response analytics
YesRead 20 Sep 2026 · mopinion.com
Targeting
Feedback forms can be triggered based on events or user behavior and shown on selected pages or journey moments.Read 9 Oct 2026 · mopinion.com

Plans and prices

Standard €279 a month Monthly; annually discounted; USD and GBP prices are indicative and charged at the current EUR exchange rate 1 domain · 500.000 pageviews · 1 brand · 50.000 emails · 1 app · 100.000 app sessions Read 9 Oct 2026 · mopinion.com
Enterprise €999 a month Monthly; annually discounted; USD and GBP prices are indicative and charged at the current EUR exchange rate Up to unlimited domains, pageviews, brands, emails, apps and app sessions; quote tailored to needs Read 9 Oct 2026 · mopinion.com

Every Mopinion plan and price →

Strong points and limits

Strong points

  • Collects feedback across websites, apps, and email
  • Forms can target user behavior and journey moments
  • AI categorizes and summarizes qualitative feedback
  • Offers Android and iOS SDKs
  • Webhooks and API support data connections

Limits

  • No free plan is listed
  • Trial lasts 14 days
  • Reports go offline after the trial without an upgrade
  • Standard plan is limited to one domain

Who it suits

Mopinion is aimed at digital marketers and teams focused on digital customer experience and user feedback. It may suit teams collecting responses across web, app, and email channels who need analysis and integrations.

Verdict

Mopinion combines feedback collection, targeting, analysis, and app connections in a paid platform. Note the trial’s report limitation and compare the Standard plan’s domain and usage allowances with your needs.

Where Specifiction places it

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