SatisMeter
satismeter.com
What it is
SatisMeter gathers customer feedback through surveys intended to help teams understand customers and improve products or services. Templates cover NPS, CSAT, CES, and product-market-fit surveys, with varied question types, custom colors, conditional logic, and multilingual support. Teams can target users by attributes, trigger surveys based on events, schedule recurring surveys, and use throttling and sampling to limit over-surveying. Channels listed include web, in-app, email, iOS, and Android. Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager; APIs and webhooks are also available for custom connections. Results appear in a dashboard, can be sent to connected tools, and NPS data can be exported as CSV. The free plan allows 25 responses per month. Growth costs $199 per month for 1,000 responses, and paid survey delivery pauses at the monthly response limit until the next billing period. Premium support is included in every plan.
Spec sheet
- Purpose
- SatisMeter collects customer feedback to help teams understand customers and improve products and services.Read 30 Sep 2026 · satismeter.com
- Free plan
- YesRead 21 Sep 2026 · satismeter.com
- Paid from
- 199Read 21 Sep 2026 · satismeter.com
- Integrations
- Named integrations include Productboard, Segment, Intercom, Slack, Salesforce, Zapier, CustomerGauge, Customer.io, and Google Tag Manager.Read 30 Sep 2026 · satismeter.com
- Security
- SatisMeter says the platform was acquired by Productboard and directs customers to Productboard security information and its trust portal.Read 30 Sep 2026 · satismeter.com
- Support
- Premium support is included in every plan, and the company says it performs routine health checks and may troubleshoot technical issues beyond normal support scope.Read 30 Sep 2026 · satismeter.com
- Headquarters
- Prague, Czech RepublicRead 28 Sep 2026 · satismeter.com
- Channels
- The pricing page lists web, in-app, email, iOS, and Android survey channels.Read 30 Sep 2026 · satismeter.com
- Company history
- SatisMeter says it began in early 2015, founded by brothers Ondrej and Jakub; it describes its team as small and remote.Read 30 Sep 2026 · satismeter.com
- Custom integrations
- SatisMeter says it supports API, webhooks, and Zapier for custom integrations.Read 30 Sep 2026 · satismeter.com
- Plan limits
- Paid usage is based on responses received; after reaching the monthly response limit, SatisMeter pauses sending surveys until the next billing period instead of charging extra.Read 30 Sep 2026 · satismeter.com
- Reporting and export
- Users can view reports in the dashboard, send data to connected tools, and export NPS data as CSV.Read 30 Sep 2026 · satismeter.com
- Security compliance
- Productboard's security page states that Productboard meets ISO 27001:2022 and SOC 2 Type II standards.Read 30 Sep 2026 · productboard.com
- Survey design
- Surveys support varied question types, custom colors, conditional logic, and multilingual support.Read 30 Sep 2026 · satismeter.com
- Survey types
- Its survey templates include NPS, CSAT, CES, and product-market-fit surveys.Read 30 Sep 2026 · satismeter.com
- Targeting
- Teams can target users by attributes, trigger surveys by events, schedule recurring surveys, and use throttling and sampling to prevent over-surveying.Read 30 Sep 2026 · satismeter.com
Plans and prices
Strong points and limits
Strong points
- Templates for NPS, CSAT, CES, and product-market-fit
- Conditional logic and multilingual surveys
- Targeting by user attributes and events
- CSV export for NPS data
- Premium support on every plan
Limits
- Free plan limited to 25 responses monthly
- Growth costs $199 per month
- Surveys pause after reaching paid response limits
Who it suits
SatisMeter suits teams collecting structured customer feedback across web, app, and email channels. Its targeting and integrations may be useful for teams connecting survey results to other tools.
Verdict
SatisMeter offers survey design, targeting, integrations, and reporting, with a free option for a small response volume. Teams should account for the response cap and pause behavior when choosing a plan.
Where Specifiction places it
- Nps Software#4 of 188.3
- Customer Satisfaction Software#6 of 248.2
- Net Promoter Score Software#7 of 228.2
- Customer Feedback Software#20 of 598.2
- Survey API Software#13 of 318.4
- Survey Software#57 of 1318.0