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Best Net Promoter Score Software in 2026

Collecting Net Promoter Score feedback means considering how surveys reach people and what happens after they respond. Compared on NPS survey types, survey channels, respondent segmentation, and response limits, these tools can be weighed against your approach to gathering feedback.

  1. 01 Fynzo Survey

    Fynzo Survey suits teams collecting and analyzing customer feedback through NPS surveys.

    From $1.58/mo Free plan Web · iOS · Android · API
    9.2 Visit Specs
  2. 02 Formbricks

    Formbricks suits organizations that want to gather customer feedback across web, app, email, and other channels.

    From $74/mo Free plan Web · iOS · Android · API
    8.9 Visit Specs
  3. 03 Customer Thermometer

    It suits teams that want customers to rate service and leave feedback from email or support tickets.

    From $9/mo Free trial Web · iOS · API
    8.5 Visit Specs
  4. 04 nps.today

    It suits customer-focused organizations seeking feedback and follow-up workflows across marketing, sales, delivery, service, or contact-center journeys.

    From 1,300 DKK/mo Web · Windows · macOS · iOS
    8.5 Visit Specs
  5. 05 Retently

    It serves ecommerce, B2B SaaS, financial-services and property-management teams collecting and acting on customer feedback.

    From $99/mo Free trial Web · API
    8.5 Visit Specs
  6. 06 Zonka Feedback

    Zonka Feedback suits customer-experience, product, support, and frontline teams handling customer or employee feedback.

    From $99/mo Free trial Web · iOS · Android · API
    8.4 Visit Specs
  7. 07 SatisMeter

    SatisMeter suits teams collecting structured customer feedback across web, app, and email channels.

    From $199/mo Free plan Web · iOS · Android · API
    8.2 Visit Specs
  8. 08 Mapster

    Mapster is designed for SaaS founders, solo or lean product managers, and early-stage product teams under 20 people.

    From $9/mo Free plan Web
    8.1 Visit Specs
  9. 09 AskNicely

    AskNicely is intended for multi-location service businesses, including organizations with 5 to 5,000 or more locations.

    Web · iOS · Android · API
    8.0 Visit Specs
  10. 10 NPS Surveys by SalesHub

    It suits Salesforce teams that want survey triggers and response workflows tied to Salesforce records.

    From $291.67/mo Free trial Web · iOS · Android
    8.0 Visit Specs
  11. 11 Refiner

    Refiner suits software companies seeking targeted feedback across product and web channels.

    Free plan Web · iOS · Android · API
    7.9 Visit Specs
  12. 12 Thermostat

    It suits teams collecting NPS feedback across email, popups, links, or API, especially those needing score segmentation and follow-up on responses.

    From $49/mo Free plan Web · API
    7.7 Visit Specs
  13. 13 CustomerGauge

    CustomerGauge suits B2B organizations that need account-level feedback, revenue exposure analysis, and workflows for acting on sentiment.

    Web · API
    7.5 Visit Specs
  14. 14 Userpace
    From €49/mo Free trial Web · API
    7.4 Visit Specs
  15. 15 Wootric

    Wootric suits customer success, CX, product, HR, executive, and support teams that collect feedback and route it into follow-up workflows.

    Free trial Web · iOS · Android · API
    7.4 Visit Specs
  16. 16 SightMill

    SightMill suits organizations collecting feedback across several channels and routing findings to teams.

    Free trial Web · API
    7.3 Visit Specs
  17. 17 IntouchSurvey

    IntouchSurvey suits multi-location businesses and enterprises that need centralized, segmented feedback collection and follow-up workflows.

    Web
    7.2 Visit Specs
  18. 18 Survicate

    Survicate suits teams that need branching surveys, branded presentation and response analytics.

    Free plan API
    7.2 Visit Specs
  19. 19 Listen360

    It is aimed at larger, multi-location businesses, including franchises and private equity-backed companies.

    Web
    7.1 Visit Specs
  20. 20 Nicereply
    From $59/mo API
    7.0 Visit Specs
  21. 21 Surveyxact NPS
    Web · API
    7.0 Visit Specs
  22. 22 NPS Prism
    Web
    6.9 Visit Specs
How this list is ordered. Specifiction scores each tool on how fully its maker documents it, whether its prices are published, where the research puts it, the platforms it runs on and whether it can be tried for free (how we rank). Makers can also buy a numbered place (how Specifiction is paid for).

CRM integrations and follow-up workflows offer further criteria for considering how responses connect to subsequent work. Free-plan availability and paid-from pricing add cost context. Formbricks, Fynzo Survey, and Refiner are among the named options, as are Mapster and SatisMeter. Consider which audiences you want to hear from and how you plan to organize and follow up on their responses.

Compare Fynzo Survey and Formbricks Get a place on this list

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