Userpace
userpace.com
Spec sheet
- Product
- Userpace describes itself as an all-in-one feedback and NPS management platform.Read 8 Oct 2026 · userpace.com
- Trial
- The pricing page offers a 30-day free trial of the Growth plan and says there is no free subscription.Read 8 Oct 2026 · userpace.com
- Integrations
- The pages reviewed document a JavaScript widget and API; they do not name third-party integrations.Read 8 Oct 2026 · userpace.com
- Support
- The contact page says inquiries receive a response within 24–48 hours and lists office hours as Monday through Friday, 9 a.m. to 6 p.m.Read 8 Oct 2026 · userpace.com
- Headquarters
- The contact page lists the office as Onvey / Puzl CowOrKing in Sofia, Bulgaria.Read 8 Oct 2026 · userpace.com
- Feedback
- The platform gathers and manages user feedback and supports private one-to-one correspondence with customers.Read 8 Oct 2026 · userpace.com
- NPS
- The platform surveys user satisfaction and loyalty and tracks NPS trends.Read 8 Oct 2026 · userpace.com
- Pricing limits
- A tracked user is a customer who submits feedback, votes for an idea, or provides an NPS rating; pricing adds fees above plan allowances.Read 8 Oct 2026 · userpace.com
- Privacy and compliance
- Userpace says it acts as both a data controller and processor and supports customers’ compliance with EU data protection requirements including GDPR.Read 8 Oct 2026 · userpace.com
- Product roadmap
- Userpace says customer feedback can inform product development and feature prioritization.Read 8 Oct 2026 · userpace.com
- Public proposals
- The homepage says teams can push public proposals to test customer interest.Read 8 Oct 2026 · userpace.com
- Web widget
- A JavaScript embed snippet installs the feedback widget in web app pages, with site ID, user ID, and email required in the documented minimal setup.Read 8 Oct 2026 · userpace.com
- Widget API
- The JavaScript widget API can open the home screen, NPS form, feedback form, feedback list, and ideas list, or close the widget.Read 8 Oct 2026 · userpace.com
Plans and prices
Startup €49 a month 150 tracked users · + €15 per additional 100 tracked users · 300 NPS responses · + €4 per additional 100 NPS responses Read 8 Oct 2026 · userpace.com
Growth €199 a month 1,000 tracked users · + €30 per additional 1,000 tracked users · 2,000 NPS responses · + €12 per additional 1,000 NPS responses Read 8 Oct 2026 · userpace.com
Business €499 a month 10,000 tracked users · + €160 per additional 10,000 tracked users · 20,000 NPS responses · + €50 per additional 10,000 NPS responses Read 8 Oct 2026 · userpace.com
Where Specifiction places it
- Net Promoter Score Software#14 of 227.4
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